Joel P.

Fandango is owned by NBCUniversal, in The United States. It was previously owned by Comcast, which merged the business with NBCUniversal.

I purchased tickets this week for a show but mistakenly chose a Dallas location instead of Houston, where I live. I tried to get a refund 1 about 1 hour before the show, but was told by the chat clerk that there were no refunds for tickets purchased within 2 hours before the show. I told them that there was NO OBVIOUS OR CONSPICUOUS NOTICE of this policy on their website - as required by the consumer protection laws - and that I thought that this was a violation of applicable consumer protection laws such as the Texas Deceptive Trade Practices Act (TDPA); I threatened to file a claim under TDPA and various other consumer protection laws. They still did not refund my money, probably because they thought that I would "let go" of the $17 charge.
I would like to got forward with my claim against them in Court and I would like to hear about your experience; maybe everyone can get a refund eventually.
Please email your description to me at *******@gmail.com.
Cordially, Joel Peralez