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I purchased a Whale watching trip in Monterey. Despite the best planning 3.5 hours of driving from bay area we missed our 10 a.m. trip. Travel Zoo would not refund the monies. We did not utilize the trip the company got the money the RANDY's Whale Fishing got their cut of money as did Travel Zoo but all I got was a bill for $50.00 Travel Zoo would not refund. THIS COMPANY AND RANDY's FISHING IN MONTEREY SUCK DON NOT USE ZERO STARS
Jane B.'s review of Travelzoo earned 2 Very Helpful votes
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Hello Jane, we are sorry you were not able to take your trip. We have received and addressed your feedback via another channel. Thank you!