Dan R.

I have rented exclusivily with Avis for a long time. Never had a problem, UNTIL NOW.
2 weeks after returning home from Colorado Springs. (Rental #U*******) Picked up Tuscon, dropped off Colorado Springs
I received a letter from Nora Henry at Avis Operations Team, telling me they were charging me $450 for cleaning, stating there was smoke smell.
Neither my wife or I smoke, and we were the only ones in the car through the entire rental. This is TotaL BS. We had the car for a week, and there was NO smoke in the car, and there was NO smell when we returned it.
When we returned the car to Colorado Springs, we had to walk the key to the rental booth as there was nobody at the return aisle to check us in.
There was an Avis woman standing outside the booth. I had accidently grabbed an Avis pamphlet when I took my paperwork out of the glovebox. When she came back in the booth, she told me I had to put the pamphlet back in the car. I told her we were in a hurry and asked if she could just have one of their people put it back in the car. She was super rude, and without even saying anything, she walked back out of the booth, and walked all the way to the car to put the pamphlet back. She made us wait the entire time, outside in 25 degree cold, as she was doing it, and slowly walked back to finish checking us out. She KNEW I told her we were in a hurry.
I have never been treated so rude, and will now take my business to Hertz.
This charge is totally made up, and I would think by the totally rude person checking us out.
Bye Bye Avis. Obviously my years of loyalty to you meant nothing!

Advertised as "Quick Shipping". Sorry, I don't consider 3 weeks quick shipping at all. I will stick with Amazon.

I rented a car from Dollar rental car through Priceline. I flew half way across the country to attend a dinner. 30 minutes from the airport the car broke down. Not only did it take the tow truck almost 2 hours to get to me, I was forced to ride back to the airport with the tow truck driver to get another car. All together this took over 5 hours, and I was late to the dinner that I traveled to be at. Dollar told me because I paid in advance through Priceline, they could not give me even 1 day credit and to call Priceline. Priceline told me the problem was between me and Dollar, and they could do nothing for me. TOTAL BS. They should have brought me a car instead of making me go all the way back to the airport, and they should have credited me at least 1 day. All I asked for was 1 day credit.

I ordered a pair of Iron Maiden tennis designer tennis shoes, and they never came. I emailed, and they kept promising. When I demanded a refund, their return emails stopped.
This company is a total scam!