I prepared a free website from Wix.com. I already bought the domain name from another website and then I wanted to transfer the name to wix.com. Wix.com asked for 14.95 $ for domain name transportation cost and I paid for it. But then I couldn’t use the domain name. Wix.com workers give the reason that I should also buy a Premium package to use my domain name which I already paid 14.95 $ at first. They made me pay 14.95 $ and they don’t pay it back even if I asked. First they fool you by saying that their service is free but then force you to buy a Premium package. The explanations are inadequate and the postpurchase service is very awful.

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Leah L. [Wix Rep] Dear Hatice A.,

I apologize for the inconvenience this has caused. As written in our Terms of Use and throughout the domain transfer process, a Wix premium upgrade is needed to connect a domain to a Wix site.

I'm afraid that due to technical reasons we cannot provide refunds for domain subscriptions. We will be glad to assist in connecting the domain to an external website host if needed, and provide a discount for the premium upgrade.

Please contact us at premium@wix.com with the title 'Attention: Leah' and let us know how you wish to proceed.

1 week ago

no help, no customer support no format on the page. Horrible site not user friendly rip off does not come up under your domain it is under their domain. With there little ugly logo.

Hey guys,
I think you should all be aware of a huge problem WIX has - the website can not be viewed well on safari as well as on other browsers. This is a problem Wix says they "work hard" to solve - but it has been more than 4 month since. They refuse to refund paying costumers, even though the website is worthless like this. Also, they hide this problem and delete comments and posts from their forum and their Facebook page.
http://www.wix.com/support/forum/html5/error-messages-and-known-bugs/live-website-errors/261113-known-issue-menu-on-saf

Having major issues for months now and here is how they answer us on their support blogs: http://www.wix.com/support/forum/html5/error-messages-and-known-bugs/live-website-errors/261113-known-issue-menu-on-saf

Wost site builder EVER!PERIOD!!!Just see their forums or search on google and see for yourself what is going on with their broken editor!!!

Terrible experience - designer's are promoted by WIX but when they take your money they claim no responsibility. Would never use them again. Beware of paying using PayPal - called "a service" you can not recover. I had to consult an attorney. Takes a long time for the plane to circle but at some point collections will catch up with designer.

I created a website with Wix and they use Authorize.net to process CC transactions and I never got any of my CC payments and they are idiots and don't have any idea at all at how to run a website company

total rip off site again. If its too good to be true it is. They let you build and make you mess up so you need a designer and scam you that way. After I did days on the site then they messed it up so I had to get a designer to pay for and did not even get a phone number to call STAY AWAY another f. scam company on the web. Huge mess.

I have spent 2 days trying to get CS to tell me WHY my website that I created is not online and they say it is. Scam - if you want it online you have to keep paying to get exposure otherwise its just on your computer screen. Their ads are so overwhelming... I am so angry I spent 2 weeks creating a web template which is great but its all mine now. CS says read this and read that and nothing in instructions works right. I cancelled the fee I paid Don't waste your money ... please - look elsewhere!

I've been with, paid member even, for four years now. And I've really hated every year of it. The reason why I hate it, their customer service SUCKS, especially for paid members. They think their HELP boards can solve everything, when they solve nothing, and they are, overall, rude. This will be the last year that I use them (it is on auto renew and I missed the cutoff). They don't have the option of having a NON-FLASH site for iDevil users to default to since iDevil users can't see flash programs/pages (wix.com is FLASH). Also, their mobile site, which come free with membership, yeah, they don't work. Tried for tech support assistance, they were VERY rude and belittling. I programmed for years, did web design for years, was raised doing flash even, and it wasn't something that even I could resolve, and obviously they couldn't either.

Overall, for the bandwidth and storage space, and the idiot proof templates for those that don't code, the $135 and change a year isn't a bad price. BUT for the lack of customer service, and with a coding background, I could get godaddy for $45 a year and have iDevil applications be able to see my site.

Be careful with this website. If you buy a domain and build a website with them you will receive an automatic subscription. This is not stated in clear writing. Even though you will own the domain for one year this is AUTOMATICALLY renewed. I bought it on a special offer around Christmas so the price was fairly OK.

However, I was renewed at full price. I wasn't expecting to be automatically renewed after one year and to be renewed at full price was not a pleasant surprise. Be very careful with Wix. Read the small print and make sure to cancel your subscription before your year is up.

Not bad when your setting your site up but after that it's cost after cost. To run your own paypal shop it's around £15.00 a month which is a joke. Also the blogging pages connected to your website are done on a different server and not your website, you then have to add the link in to you website for people to see.

AC jeans are seriously cute. True-They are shorts. True-They are high riders. VERY TRUE- They are AWESOME!! If you want a pair of jean shorts, go check them out RIGHT NOW!!

This guy isn't real. He think he owns a country in a game called littebigplanet. His name is alexgangsta4 or alex white. For the record, this isnt against wix but a sub account in wix called leadersweare.leaders.wix.com.

Ever wanted to make your own site, without the programming knowledge - yes and with FLASH? And completely FREE? Well go on to this site, and you can. I know there is plenty of sites offering free website builders and templates similar but this one offers FLASH on addition to all the templates and you can add your own videos and images and stuff as well. I havent personally used them but ive bookmarked them for my future use most def cuz i would love to make my own site FREE which looks really cool. Theyve got like scores of sites made using their service so you can see how good they really are.

I was looking for a website when I can across Wix.com who offered FREE websites. I was interested, prepared a three page website. Then they offered to upgrade it. Thats when I was not only charged, but they kept their advertising on the site and then deleted the pages I needed. This is a "BAIT & SWITCH" company to stay away from. You can look at what they did to my site at sidewinder1debartoli.com. I am going to have to replace the whole thing. When you speak to them, thy don't answer you but instead avoid your question. They suck!

This is a total rip off. They will say anything to get your money.Internet theft ring.

This is a pretty cool website, where you can create your own web page(s) with flash animation all for free (option to upgrade) and all you need is a domain name. You don't have to know html or java script and it's a simple step by step process that takes only a few minutes to create a web page of your design.
Great alternative to a blog.