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Jesse L.

Contributor Level

Total Points
107

1 Review by Jesse

Wix
  • Wix

6/16/15

Jesse Lee
June 16,2015 at 7:44 pm

Worst company for excuses! They closed my accounts without even bothering to call and attempt in getting my new card information. Managers and supervisors are Fuking rude! They said they sent me countless emails, and its very true. However its never just important emails, its countless spam emails that have nothing to do with your account, and after serveral a week, you just stop looking at your emails involving them period. I spammed there emails, of course I didnt want them, so not knowing that the important ones went with them. Who fault is that? Mine or theres?

They demand respect however have no respect for you, did I link my email address with them for the purpose of being spammed? Did they ask me for permission to send me crap Countless times a week? No! Yet when I loose my wallet n forget to link up new card, they are still expecting me to check email. What a joke!

Now they use the excuse that they dont have enough people, or have way to many clients that they cant afford to call each one to maintain a relationship with them, when in fact they are the ones Fuking up to start with. Dont demand respect from your clients when you cant afford to give them any at all, we shouldnt have to click on spam button, when you should have enough respect not to send us endless irritating emails to a business email. We have other clients we need to focus on, and sifting through your $#*! isnt on our list of things to do.

Another excuse used is that we have an option to filter what they send us, we dont work for you, yet they make us do so! How is that respect? We shouldnt have to worry about you taking advantage of our kindness in such away. A-Holes!

For three months my account has been down, you would think I would have gotten a call? Nope! Well sir we dont offer those service, however threatening you is one they offer! Or telling you well you have other options, n can go elsewhere! I think we should! I think you should tell all your long term clients who have kept you in business to go somewhere else! Four Fuking years of business with them, and Im not owed an once of respect.

I fact the manager was rude, demanding, sarcastic, would not stop interrupting, and kept trying to lead the conversation to what he wanted it to be. Him and his fake apologies, meanwhile being no better then his other employees.

If we arent worth the time to get a call to let us know there is something wrong with our accounts, then we all should be telling wix.com to kiss our asses!

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Leah L. – Wix Rep

Hi Jesse Lee,

I'm sorry for the inconvenience and frustration this has caused. Wix sends multiple emails to users prior to premium plan cancellation due to payment problems. I understand that you did not receive these emails. Please note that you can opt-out of promotional emails, and still receive important emails regarding your account. Please contact us at premium@wix.com and we will be glad to assist you further.

Jesse Has Earned 7 Votes

Jesse L.'s review of Wix earned a Fraud Buster vote

Jesse L.'s review of Wix earned 6 Very Helpful votes

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