Watches-SwissReviews 95

I had the best watch buying experience! Marc is a gem! Very helpful and patient. Best value for your money and authentic guarantted
Thanks again sir

Typically, I buy watches from brick and mortar authorized dealers so purchasing from Watches-Swiss.com made me a little nervous. But I gave it a try and I am very satisfied. The watch appears to be new and unworn, original inner and outer box, tags, Baume and Mercier warranty card and instruction booklet. Communication and shipping were excellent as well.

I was trying to purchase a watch however the website was not working. Called and the owner immediately answered the phone. After an exchange of emails, it turned out there was a problem with the website which was promptly fixed. Communication and response was excellent and if the product is received when promised in the condition promised, I will update this review accordingly.

I was looking for a Bvlgari Finissimo Titanium; local AD had them but I was unable to negotiate a price I would agree to so I searched and happened upon watches-swiss.com. Never heard of it before so probably much like you, I started reading reviews and doing research. There's a ton a good reviews and a few not as good ones. Reading the detractor reviews I was careful to make sure to read the site "T&Cs" - and what I found was that some of the things the reviewers are complaining about are clearly stated on the website.

I went all in and purchased the watch through the site using a credit card even though for the Bvlgari it said that it might take 4 to 6 weeks to get the watch.

I ordered the watch on June 9th. Marc emailed me letting me know the process (which I had already read about in reviews) and I was fine with that, he said it might take a while (again not uncommon with nicer watches) and I was fine with that. He emailed me again the NEXT DAY on June 10th - he found the watch! He shipped it the same day and I was wearing it on June 14th (2 biz days from my order date!).

From start to finish 6 days... Amazing. The price was unbeatable, the communication was great, he provided extra info when he didn't have to and the watch itself is direct from an AD with the full kit. Needless to say I plan to do more business with Marc in the future. Thanks Marc!

Marc, thank you for another easy, pleasant transaction! My wife was very happy with her new watch. It was a pleasure doing business with you and we will be back. Jack G.

Competitive pricing, product as described, excellent customer service, fast delivery.
I will purchase again without hesitation.

My impression of Mark R and Watches-Swiss.com is 100% positive. He appears to the kind of guy that will bend over backwards to satisfy his customers. Ask him for a particular model and he will likely try to move mountains to find one. Sometimes that requires tremendous, painstaking effort from him and excruciating patience for the customer, but you can be confident that Mark will fulfill his end of the bargain (if at all possible) and complete the transaction ASAP.

His powers are limited. He doesn't build watches; he builds relationships. That means first with suppliers to ensure access to products, and then second with his customers to satisfy their wants and needs.
Some of his prices are unbeatable, others are not; but I'll betcha in many cases, if not most, he will negotiate a mutually agreeable price when the customer is reasonable, willing, and able to be flexible, and has done their due diligence before pulling the trigger on a purchase.

One's outlook when critiquing a merchant or product (or any human exchange) is largely dependent on the quality of their character, their work ethic, and the depth of their understanding of commerce: regardless of the product or service rendered. Some folks are reasonable, others ain't. I believe that Mark is an honest, honorable, and conscientious businessman. The following is a message that I sent him after a recent purchase.

Marc,
My Zodiac Super Sea Wolf GMT ref. # ZO9405 arrived as predicted. She's a beaut. Ordered it on Black Friday 26 Nov. 2021 and received it via UPS second business day, Wed. 1 Dec. 2021.
• The price was unbeatable.
• Our 29 Nov. Online Chat was congenial.
• Doing business with you was a pleasure.
• I could not be more pleased.
• You won a new fan.
Going Forward:
• I will suggest you first to kith and kin.
• I will consult with you first
Sincere Best Wishes to you and yours!

I am in Perth Western Australia. I ordered and paid for a Ball Roadmaster on October 7. It was delivered by Fedex on October 15. The watch is everything I thought it would be.
As soon as I made contact with Watches-Swiss, Marc was very helpful, replied to my emails quickly and made the purchase easy.
Even with Australia's 10% goods and services tax the price was good
I know you will be highly satisfied when dealing with Watches-Swiss.
Brent Higgins

Was in the market for a new Shinola watch and like most, didn't want to pay retail. I went to google with the watch model name and started checking different sites to see if any had any active discount codes or coupons. I came across watches-swiss.com on the 2nd or 3rd page of results and opened it in a new tab to check it out. The site seemed outdated and the store name wasn't very original which had me a little skeptical, but the price was great. I decided to search them via google as well and found some positive reviews. I gave the store a call just to confirm it was in stock and get a general idea of the operation. I ended up speaking with the owner Marc, who was extremely friendly. He gave me confirmation the watch was in hand literally and if I bought it that day he would ship it the same day. I took the plunge and made the purchase. The watch came the next day, granted I was only a state over but the entire experience was exactly what I was looking for. Marc also sent me an email a few days later to confirm it was received and what I wanted. I wouldn't hesitate to make another purchase from him in the future if they've got it in stock and I was in the market, Thanks Marc.

I ordered my new Tag Heuer from Watches-Swiss and dealt with Marc Rabinowitz. I live in Australia, but dealing with Marc (in the United States) was a pleasure. He answered all my questions and dispelled my worries of ordering such an expensive watch from overseas and supplied my new watch with an additional strap at an awsome price and was delivered to me exactly when and as promised.
I can't recommend Marc and his Company highly enough.
You will not be disappointed.
I will buy my next watch from him without question.
Thank you so much!

I have now ordered three watches from watches-swiss.com and am going to use them for future orders. They offer prices significantly reduced from MSRP and, unlike other grey market dealers (e.g., jomashop), they provide the full manufacturer warranty. They do not maintain an inventory, instead procuring the watch when it is ordered by the customer. While this may cause a bit of a delay, they are transparent about the length of the delay, based on their experience in procuring a watch through a given manufacturer. And given the price advantage, the delay (which has always been just a matter of days for me) is certainly worth it. I also found the owner, Marc, extremely easy to deal with. He is lightning fast in answering emails, does a great job at keeping the buyer informed every step of the way, and makes a very strong effort to deliver the watches as quickly and inexpensively as possible. I strongly recommend them.

I purchased a limited edition Ball watch about 2 weeks prior to Christmas. Marc was very quick to answer questions and provide additional information. He reached out to specifically make sure delivery timetable would be acceptable - as most shippers were overwhelmed with holiday packages.
The watch arrived 2 days earlier than expected. The watch is perfect and included everything as described including hang tags and warranty cards. Marc went above and beyond to make this a great transaction. I will definitely be shopping at Watches-Swiss.com again.

Marc, personally handled the purchase of a very hard to get watch for me. I had been trying to get this watch from two other online retailers (one of which was Watchmaxx.com - terrible folks - they took my order and then would not fulfill bc the market for this watch went up in value before they received). Marc, communicated with me effectively updating me on each step and what to expect. He provided an even better price for this watch than any of the other retailers (even Watchmaxx.com who would not honor their price). This was my message to Marc upon receiving my watch:
"I just wanted to thank you again for above and beyond customer service. I am so pleased with my watch purchase from you. I received it at my office on Thursday, just as planned. It is one of my new favorites for sure. I will pass along your company info to any friends who are in the market for a new watch."

Please give Marc at Watches-Swiss a shot at your business. You will not be disappointed. I will be a longtime customer.

John Ed

Marc has offered the best deal for the MIDO watch. As other brands' watches you get almost 30% off for a new watch, and a watch's also coming with a warranty (don't know if it's only for mido). The only thing that worried me was the Fedex delivery because it was not available for tracking by myself ( you should talk to Marc to track the package.) However, since the Fedex delivery is trustworthy, so it was not a big problem. I asked him to deliver it to me within 10 days, which was not easy at all for the swiss watch seller, but he made it 9days for me. And also super fantastic packaging! I would get my next Mido watch from him.
P.S. I wouldn't use the Jomashop if you think you must need the real warranty (not graymarket's warranty which is almost trash), and want to pay less.

I was price shopping a particular Shinola watch for my wife when I came across watches-swiss.com. The name was unfamiliar, the website was simple, but the price was $100+ less than any other retailer. I was skeptical, but decided to reach out using the chat feature on the website. To my surprise, I was immediately chatting with the owner himself. He gave me a little backstory on the company and their business model, and within minutes I had decided that this was where I would make my purchase.

After placing my order, Marc reached out to me saying that he was having trouble sourcing the watch from any of his usual contacts and asked if she might be interested in another model. I wasn't surprised by this, as the watch was on back order pretty much everywhere else I looked, but I told him that was the only one she was interested in. This was going to be her birthday present, so I was pretty bummed.

Later that day, he told me he had sourced the watch from a seller in California and had sent payment immediately in order for the watch to be shipped in time for her birthday. It arrived in time and my wife is thrilled with it!

Overall, I had a fantastic experience. Marc was great with giving updates, he was quick to respond to my questions, and he went above & beyond to get the watch my wife wanted and have it here for her birthday.

If you're considering a purchase from watches-swiss.com, don't hesitate!

I ordered a Zodiac Super Seawolf (ZO9200)
I ordered on a Sunday and received it in 3 business days! The watch came Beautifully packaged and in New Mint condition. I couldn't be more happier with my purchase. Marc was prompt on any emails I sent to him and made me feel confident in purchasing from him. I would take any negative reviews with a grain of salt as they are mostly quite old (circa 2012 and beyond) and some people like to complain about anything. I just wanted to share my experience with purchasing from Watches-Swiss. Thanks again Marc