Why on earth would you give a credit card number and not expect to be charged? (in 9 reviews)
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I have been charged since May 2015 $49.95 onto a British credit card so have also been charged a non-sterling transaction fee. I never signed up for this website, never received a single email about a trial or a subscription, have never used the website to download, stream or view anything! TOTAL SCAM & definitely illegal.
Customer service diabolical, when I phoned they offered to 'Cancel my account' (which i never opened) and when I demanded to speak to management I was told they only work from 2am and that they would call me. No phone call, no response to emails, nothing!
I received a charge on my credit card from reelzhot.com. I had never heard of this website. I went to the site and found the phone number. When I called them, they kept asking for my name, zip code and credit card number. I gave them the last 4 of my credit card number and my name. They could not find my account (BECAUSE I NEVER HAD AN ACCOUNT WITH THEM) as I kept explaining to them. After being conveniently "disconnected" twice, the third guy was just as much help (-_-). They kept saying that they would not be able to assist me without my credit card number and zip code. So I just hung up. I had to call my bank and have them blocked. After reading the reviews I am glad I did that before I got a 60 dollar charge.
My latest bank statement shows money has been withdrawn for services that I never have agreed to purchase - I only activated a lifetime membership in case it would be interesting to use any of these in the future.This was done through a website that popped up and offered a lifetime membership that is garanteed at no charge (for 0 $) and has a status of VIP.
How can I get my money back that is being withdrawn from my account?Terminating my account and CC is not an option.
I never signed onto this service but somehow they got hold of my debit card number and at first took $1.37US and them came back for $67 aprrox two times. I onlt keep a few dollars in that account to keep it active. But I don't know whether it was REALLY this service or someone hijacking it to scam ppl.
Two months later I had another hit on my debit card for $1,57 then two hits for $79,95 which was declined.. This time it was from mediaeel.com. had Www at the front and Mediaeel.Com.. I goggled it and got a website which I will write out explanation rather than the website as it stands because you go directly to their site and they are trying to configure your PC. The responsible party for this scam is.nginx spacbar on spacebar Debian!..
This site needs to be investigated because they are stealing money over the internet.
Tip for consumers: DON"TAsk Lynn about Reelzhot
I signed up for a free trial while I was on another website, and the ad popped up. The email they sent confirmed no cost, but the small print at the bottom (which I never saw at the time) says they will bill $50/month after the 5 days. Who would pay that anyway to stream movies or play games?
A right rip off.
I have never signed up with this company at all, yet going through my bank statements I have found 3 charges from them. Two of the charges have occured in the last week & a half for $66.45.
I will be going through the rest of my statements more thorough to see if there has been any other withdrawals from my account & I will be wanting every penny repaid. I am on an Invalid Pension & cannot afford to support myself let alone criminals.
How they got my card details is beyond me. Rest assured I will be taking this matter further so that no other person has to suffer at the hands of these scumbags. It will become a police matter now.
Tip for consumers: The rating on this "Rip Off " company should have had some legal following it by now. I am a lucky one that got my money back through my bank. Yet there are people out there that won't be so lucky..
So if you are like me & have never signed up for Anything, Then check with your bank to see if you to can recover some funds,,
i have no idea how they got on my computer, all I did was click on a news reel on ninemsn and it popped up,i closed it straight away , but it now pops up every three minuets with out fail and slows down my computer insisting I sign up... I rang the number no answer, I am about to email them and just ask politely how to get their $#*!ing annoying bombardment stuipid thing off my freaking computer
like I said I was on a ninemsn site
Tried to take money from my credit card but it never got it !! Keep clear of this lot.
I emailed them to ask why it tried for money when it says its only for id to have the 5 day trial.I sent the email on 6th feb but no reply but today i said i would tell trading standards if they didn't get in touch by tommorow,well hey presto i got an email back within hours !!
The address is, firstname.lastname@example.org
I am happy that I checked these reviews before seriously considering an offer that seemed too good to be true (this should always set alarm bells ringing).
This is a case of misleading advertising. Refer it to your local ombudsman or other government authority that is supposed to protect its constituents.
While the scammer can argue that everything is revealed up front in the terms and conditions we have long been desensitised to T&C by internet providers (Microsoft, financial institutions, etc) forcing us to tick a box that we have read and understood the (sometimes thousands of words) T&C before we can proceed. I believe that virtually 0% of subscribers read before checking the box.
Sorry but if you felt you were ripped off it's because you simply refuse to read the Terms and Conditions. Why on earth would you give a credit card number and not expect to be charged? If you would have read the fine print which is actually in capitalized bold letters it clearly states:
If YOU CANCEL PRIOR TO THE END OF YOUR TRIAL, THERE WILL BE NO CHARGES TO YOUR PAYMENT METHOD so stop whining and pay your dues. handing over your credit card on the internet and then crying you got charged is like yelling at a hooker for having sex with you after you have paid her/him!
as taken from the Terms and Conditions below:
Your Media Reel ltd membership may start with a trial(Regular 5 day trial or a 5 day premium download trial). The trial period of your membership lasts for 5 days, or as otherwise specified during sign-up. Your reelzhot.com 5 day trial offer, will begin when you click on "Start Membership" during the registration process. Simply cancel anytime during your 5 day membership, and you will not be charged. To cancel, click on "Your Account" and follow the simple cancellation instructions. If you are enjoying reelzhot.com, do nothing and your membership will automatically continue at the monthly subscription rate. If YOU CANCEL PRIOR TO THE END OF YOUR TRIAL, THERE WILL BE NO CHARGES TO YOUR PAYMENT METHOD
We will begin billing your Payment Method for monthly membership fees at the end of the trial period of your membership unless you cancel prior to the end of the trial period. To view the specific details of your membership, including price and end date of your trial period, visit www.reelzhot.com and click the on the "Your Account" page. Your Payment Method will be authorized for up to approximately one month of service as soon as you register. In some instances, your available balance or credit limit may be reduced to reflect the authorization; however, no charges will be made against the Payment Method unless you do not cancel prior to the end of your trial period. Pending charges, while pending, will, however, reduce the available amount of credit or debit capacity on your Payment Card in the amount of ONE DOLLAR ($1.00) per pending charge. You will not receive a notice from us that your trial period has ended or that the paying portion of your membership has begun. If YOU CANCEL PRIOR TO THE END OF YOUR TRIAL, THERE WILL BE NO CHARGES TO YOUR PAYMENT METHOD. CLICK THE "CANCEL MEMBERSHIP" LINK AT THE TOP OF THE SUPPORT PAGE FOR CANCELLATION INSTRUCTIONS. We will continue to bill your Payment Method on a monthly basis at the one (1) month membership rate for your membership plan until you cancel. You may cancel your membership at anytime.
We may offer a number of membership plans, including special promotional plans or memberships with different limitations. We are not responsible for the products and services provided by third parties. We reserve the right to modify, terminate or otherwise amend our offered membership plans. Unless otherwise stated differently, month or monthly refers to your billing cycle (See "Billing" below). Membership may be cancelled or modified at any time prior to the end of your trial period by calling toll-free at 1-800-851-2403 for the U.S.A. and Canada or +00 1-925-854-6843 for international members, 24 hrs, 7 days a week , Eastern Standard Time.
reelzhot may Preauthorize your credit card $1.03 to validate your card upon completion of a 5 Day Trial registration, which will than be released within 72 hrs.
Unlimited Download Option
reelzhot.com may offer you the opportunity to have unlimited downloads for $1.03 during the 5 day trial period. If you choose this option, reelzhot.com will capture a $1.03 from the $1.03 pre-authorization as a fee for this option. If you decide to cancel your membership within the 5 day trial period, you will not be charged for the membership.
Tip for consumers: read the termsAsk My about Reelzhot
These people are rip offs. Took time to download show, then it asked me to set up an account, then it asked for my credit card information, promising over and over again it wouldn't charge it. Then it declines me, because guess what, they sent a charge through. And then when I call I'm told it is only a five day free trial, which it never states anywhere on the screen, only endless promises of not charging! These guys should be shut down.
Stay away from this site at all costs!!! They're sleazy, unscrupulous liars. It's all BS that your credit card won't be charged. That's a total lie. They even charge you to cancel the "free" membership. These scumbags should be shut down and put out of business. I hope everyone involved in this scam gets ripped off in the same way they rip others off.
I went to the site to watch what was offered as a free movie and fell for the ploy htat they needed my card info to verify age...I know, dumb. I don't even think I watched the movie because the site was so user unfriendly. I didn't notice the charge of 50.45 until the second month so I got scammed for $101 and zero movies.
They promise a free membership and then hit you for $50 a month. Stay away!!!
there was no warning of membership fee until you see it on your credit card bill. (may be somewhere in the middle of small print).
When you visit the site: guess what! the first FAQ and its answer is as pasted below:
We don't have long-term contracts or signup fees, however, all charges are non-refundable. Simply cancel your membership and you will not be charged in the future.
They offer a free 5 day membership to watch movies immediately. First they do not have every movie that comes up on their search. Secondly, they automatically set you up for a $50 a month renewal after the 5 days and if you want to cancel before that $50 charge kicks in they charge $.95. They say they need the credit card number to set up the free account in case you rent a movie beyond the free time. What a crock.
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