Not good site, charges, and costly to not meet good people.
130 Reviews for Match.com
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After several years of subscribing, my 6 month subscription had ended. I was on my smart phone to hide my profile and accidentally clicked on the one click subscribe button. And of course, I was automatically billed for another 6 mos. I attempted to contact Match.com through their customer service link which is obviously intentionally difficult to find. Evidently, they don't want to provide customer support because they didn't reply in either case when I complained about my unintentional subscription. Therefore, I contacted American Express to get my money back. I got my money back, but Match blocked my account so that I can't even go into remove my photos or delete my profile
Tip for consumers: Be careful of the 1-click subscriptionAsk scott about Match
I have used match in the past. The last time I signed up was for three months. I cancelled before the expiration date. I then noticed I was still receiving e-mails. I went on and looked and realized I could still contact users. I checked my credit card and they had charged me again. So I then went in and cancelled again. I then emailed them to have my credit card reimbursed. I never heard from them. I then called them to get a credit. They would not credit my account. They said I had cancelled but then requested a 30% discount which I did not. They would not even work with me to credit my account. I would say to anyone wanting to sign up with them is do not. They are a very poor company and their customer service sucks. It is a waste of money to use them and some many of the matches they send you are false and not even close by. Anyone considering using them please do not. They should be boycotted.
Tip for consumers: Biggest thing I can say is do not sign up with Match. There customer service sucks.Ask chuck about Match
Tip for consumers: Don't give them any money. Don't give them any credit card info. Don't even make a free account. They will keep it active when you leave and block you from it if you protest. The whole site is made up of thousands of fake profiles.Ask Chris about Match
I joined the site for 3 months and opened my account on the phone. I specifically asked for it not to have the auto renewal on. During this time i discovered that the mobile app does not work in Canada but works if you are outside Canada (I travel alot). During the 3 months i did not get any emails warning me about the auto renewal or explaining how it works. I didn't use the site much simply because they kept on matching me with people that were out of my match preference which tells me they just match you up with whom ever... i kept on getting matches that i had already said "no" to or already emailed show up in my matches again... Anyway, after the 3 months the site automatically renewed my membership and charged me an additional $67... i called in the day after my membership had expired and spoke to the customer service and their supervisor and they kept on referring to the site policy... overall, a big scam... consumer be aware...
Match.com continually sends me "profiles" of men who are not anywhere near the age group I requested. They also send me men who are looking for someone within a certain geographic region, not anywhere near where I live. I just got one from Mountain View California. That is 588 miles from where I live. Literally, the only thing we "match" is that we got taken by spending money on this website. Their "Customer Service" Department apparently doesn't exist. I have sent them links to 10 sites that show the photo posted on the profile they sent me is fraudulent. It has taken them up to a week to remove them. Most of the photos are being taken from Facebook and Linkedin accounts. I have started emailing these individuals to let them know their photos are being used. If you don't Google Image each photo in a profile and double check with the website PigBusters before contacting anyone on this or any other on-line dating site you are setting yourself up for not only failure but possibly serious harm. Do not give your phone # or address to anyone you meet on the internet. Never meet anyone by yourself and always pick a very public place. A local police station is a good idea.
Tip for consumers: Don't! And always cancel your account before it expires or they will renew it without telling you. And they have a bad habit of leaving your photo up after you quit. Get them to remove it!Ask y about Match
One of the 3 worst dating sites: match, ourtime, chemistry. This site is more for younger people - religious, conservative and not too bright. I am 63 years old, liberal, nonreligious, and educated. A waste of time for me. I tried to cancel and get my money back, but they refused. They did, however, delete my account, but send me email stating I have 24 new matches, yet I can't logon.
Tip for consumers: If you are young, religious, conservative, this is the place for you. LiberalsAsk Joanna about Match
Ya I'm on match they send me mail saying someone likese and they don't exist or they like me and haven't been on line in months I hate it.
Tip for consumers: Don't use it.Ask Thomas about Match
Ugh. Horrible site. Long after I'd cancelled my subscription, I realized my pretty face was still being used as bait: doesn't a cancellation mean, um, a consumer is NO LONGER IN NEED/WANT OF THEIR SERVICES?
Took me forever to get it removed, and then I was scolded by a "customer care" person for not knowing that I was supposed to navigate through the fine print when I'd cancelled, and check a number of boxes-- it was quite convoluted-- that said I wanted my profile off the site. "But see" I argued, "that's what a cancellation IS." Ladies, save your money. Crash your cart into a cute guy's cart in a grocery aisle, instead. Terrible company.
Be CAREFUL, please read. An advise from a friend
If you ever decide to try this website, the first thing you need to do is subscribe and then go to the setting and cancel your subscription. If you do not do that then they will autocharge you once your subscription is over!! They made me pay for total 9 month with out me knowing when I wanted to use the site only for 3 month!! If you cancel your subscription directly, you can still use it until your terms are over, and you will not be autocharged.
Joning Match.com was no better than lighting a match to your money! They do a horrible job of "matching you" and their matches aside....a lot of people utilizing this site are for the most part - people who have not set standards for themselves. I set a radius of 30 miles for men I would be interested in meeting and set an age range from 60-65. I was wasting my time reading emails etc, from people across the country and age ranging from 40-81. So after 2 weeks I decided this was not for me....there are NO REFUNDS....a rude customer service rambled off citing the paragraph of the "terms of agreement". So I'm stuck on this God-awful website until my 3 month subscription runs out. Save your money. Match.com is a total rip-off and misrepresents itself in it's advertising of "finding you the perfect match".
I signed up for match.com. I hadn't dated in awhile so I filled out the profile questions and checked it every so often. First, let me say I have not paid a dime. Thank God. However, I found matches that we had 3 things in common (ie: felines, dining out, non smokers) but they wanted kids I did not, I did not match the body or ethnicity they were looking for. Then one day I met a real nice guy. We text, talked, emailed and IM. It ended with him asking me to send $400 for his daughter who was sick and needed medicine and food stuffs, he of course could not help because he was in the UK on business. He even stated if I did not have the money he could transfer said monies in my account. After finding out that was not going to happen and he was not getting a penny from me I never heard from him again. I think I will stick with the old fashioned way of meeting people or just be alone. I was much happier before when I was not seeing anyone than finding someone who was trying to scam me.
It is one of worst nightmare ever, I have lost my trust in human race after being close to a month on this site. Twice being hacked on my profile and was scanned twice with phony prospect that was asking at the end for money . it is unpleasant and scary to deal with such dirty and manipulative people that could easily contact you and take advantage of your believe . the site is not secure and the costumer service is uneducated . they have not proper security in place for scammer ,who are using members profile as a shield to scam innceonnt people .
I must be lucky. Sure, many of the complaints I've read appear to be true, but I just met the nicest person this week and she lives about a mile from me. After trading a few emails and then sitting and talking for an hour at the park we decided that it might just work out and have started dating. We were both wary and doubtful, but the chemistry was there.
I did my own search and read a lot of profiles. The daily suggestions match emailed to me were interesting, but generally were all over the place as far as being close to being a good match.
I think a subscription to match is cheaper than buying drinks for strangers at a bar. Okay, I admit that's fun too sometimes, but not inexpensive.
Why do folks with smile in their user name always seem to be frowning? I dunno.
Have I received numerous emails from 27-year-olds 100 miles away? Sure. I'm in my 60s. Have I not received replies to some emails? Sure. Have I received winks and favorites from names with no profiles? Sure. I haven't tried to cancel yet, but I'm retired and have time to mess with match if they try to cheat me.
I am on Match.com at the moment but will not be renewing my subscription not because it is particularly bad but because I have decided it is not for me. I do not believe all the bad reviews.For example I am not a pervert,married man looking for affairs,sad case or a weirdo. I am just a normal single bloke looking for some female company and I am prepared to commit to a long term relationship. I have checked out a few online dating sites and Match is probably one of the better ones despite it's many faults.
Very costly. If you make a mistake in the online transaction, be sure, they won't refund anything, not even a partial refund to switch you to another less costly membership. Also, the features are childish: likes and winks. It doesn't work and encouraged people to a not talking environment. And once you are done with the site, they will keep you on the site for ever! Even if you request to be removed, they only "hide" your picture and the links to use features. You become their property. Stay away!
Worst dating site ever! They screw you with subscriptions and do not return your money! They are a rip off!! No one is real on there and they tell you your subscription is about to run out and then they take more money from you and there is no way of closing or changing the subscription online! What a crock of $#*!! DO NOT USE!!!
So if you sign up for the 6 month guarentee make sure you send at least 5 emails a month so that you can get your money back, even if there are not people on there worthy to send emails to. Horrible experience!! Don't waste your money!!!
Hated it! Tons of scammers (always GIS the pics, if they are too good looking to be true...they are fake profiles!) and even after reporting them, the profiles are still up. The people I wrote to didn't respond, don't think they are even still members, as I am attractive. The ones I did meet LIED about everything...height, weight, age, marital status, # of ex-wives/kids, employment status...you name it, and their pics were all completely outdated. Had 66 horrible dates in a year and have sworn off dating at all at this point. Complete waste of time and money.
I already subscribed match.com for there bundle price of $129 for 6 months and i can't still read and send emails. what should i do ?
I have been on the site for 3 months at a time for about every 9 months. The matches they send are based on the most ridiculous criteria. Seriously things like, you both recently updated your profile, or neither smoke and they give only 3 criteria at a time! Also they ignore age and ethnicity preferences when they send the daily matches. Finally, they send the same "matches" every few days to weekly. They are interspersed in the ones they send. I have had 3 relationships lasting about 3 months each since 2010. It gets tiring. ALso, make sure you mark your calendars because it auto renews and they refuse to reimburse for months not used.
I've had such great success on match.com that I wrote a book about how to succeed with online dating. It's true, some people lie, but that's not Match.coms fault. I met several fantastic, wonderful and beautiful women on Match. I'm with a sweetheart I met over 2 years ago and never would have met her without Match.com
Have fun, be safe and be honest in your profile and with your photos.
This site is a complete fraud. Most of the profiles do not even exist. None of the messages get through to the subscriber. DO NOT JOIN! absolute garbage. I intend to contact a lawyer to start a class action against them to expose their fraudulant scheme!
DUMB AS HELL WEBSITE. Use at your own RISK an waste of money. Get a life and get more results in REAL life vs this site that hands women all the power. Waste of time
I met one person who was a good match dated for about 10 months. The site is tempting us to go back on once we meet someone and cancel. I know it is a business but come on!. It is very tempting I think for many men to go back and keep looking to see if something better is on the site. Not good. Leave us alone if we cancel and have met someone-we have the option of explaining that when we cancel .Also what is up with people leaving profiles up after they cancel and no longer subscribe?! I find many men do even when meeting someone they like. Some women too but more men.
This is a terrible site. The men lie and say they are looking for a someone to spend their time with. When in reality they just want a one night stand I have had men stand me up, and the only ones that I liked and tell I dont want to sleep with them I want to get to know them- ing big surprise I don't hear from them!!!
The worst in unethical internet business practices and customer service I have experienced from a US business in years --- Horrendous Internet robbery. I signed up expecting the Match.com I knew from years ago, and boy have things changed. Essential features that used to be included in the original subscription are now available only as additional expense. And when it wasn't the old Match I knew and respected, they refused to refund any portion of the steep fee I had paid. Though I was polite, professional, direct and clear in my requests, customer service actually hung up on me. They don't aim to keep customers or to let them leave still respecting the business. Match.com practices BAD BREAKUP habits.
Half the women' profiles are fake, another 25% are scammers and it gets really frustrating very quickly when nobody seems interested in you. The six month guarantee is not a money back guarantee, but a guarantee for six more months of pounding sand. Be careful! If you do not follow their guarantee guidelines, it will be void and you will be automatically billed again.
They have a very good marketing campaign, but don't be fooled. Chances are you will just be another victim.
A friend did take me to one of their "Stir" events. Interesting to actually see the real people of Match.com in person. Nobody says a word until people get drunk, then they act like fools, the women leave and so does everyone else.
I have been on match for years. I am very well educated, pretty and caring. First of all I get more date at the gas stations and grocery stores than match. They send you daily matches that make you feel miserable. what the guys are looking for at this site is sex or money to get support. I am very picky and very seldom select a guy to go on date with. To be honest if you are looking for a match and serious man this is a wrong site. In a month my contract is over and will not renew my contract. Wasting time and money. I am just being honest.
I took out a few months subscription as felt it offered good privacy (pay to view) and was interested in the whole online dating. I had a few chats (good/bad as expect) but ultimately felt I wanted to take the more natural approach and find someone when I do. There are high number of member with a real variety of people so always a chance of finding a 'match' (sorry). The profile seems to be well laid out and you receive 6 profiles a day which are usually within 50 miles radius or so. I have found that since I decided not to renew my profile I had recieved more views and winks, making me feel my profile is in likelier place of view to maybe tempt me into taking another subscription out? Anyways, if your happy to pay quite steep prices (£30p/m - £70-90 for 6mnth, also few deals..) and feel could gain from it positively then it's an experience and you may find a person on there who is real suited to yourself! Guess my best tip if a straight male, usually it will be you sending the first message, try and be creative and ask a nice question or two as it should increase chance of reply. First review done! :)
was sure my account expired on 5/19, but did not get a discontinued notice but that something was wrong and my account had to be fixed. This is May 16. I clicked a button to send a reply and Presto, Pay Pal was charged, I called PayPal within in 5 minutes and they said No, it couldn't be undone. I called Match, 800 926-2824 and they do not do any refunds. AT ALL!!!. What a rip off. And the men they send? Awful!!!
Do NOT use tis company...you will do better on the free site: Plenty of Fish. I am writing Their Corporate office at PO Box 25472, Dallas TX 75225
No wonder they only have 1 star for Customer Satisfaction. Don't do business with this site.
Man, this whole only dating this is b/s. Honestly, just go out to bars, get some drinks and meet girls. It's not that hard.
I am very unhappy with match.com I spend more time deleting inappropirate emails and winks or favorites from out of state members
I signed up for the 3-month subscription. Hate that to do basically anything you have to pay but I was serious to get into the dating game again after many years of being single. I chose to communicate with singles in my home state of Oklahoma. I did receive many views, winks, and likes but most of the men I wasn't that attracted to or I wasn't drawn to what they said in their profile. Some even emailed for the first time with their full name and wanting to meet, or using lame pick up lines. I managed to weed out the undesirables, communicating regularly with two guys for about a month and a half. One was a very sweet musician. I was totally into his brain, as he was a very smart guy. His profile pic wasn't bad either. Then I met him. Hardly looked anything like his photo. I think it may have been photoshopped. I was not physically attracted to him at all but we had good conversation, and I still love his "brain." We will just stay in the friend zone. Now the other guy who I didn't think I would like as much until we met was a guy who works for a large petroleum company. He was very funny, down-to-earth person who basically said what was on his mind. I found myself more attracted to him than I had thought I would be. On our first date we talked for hours over dinner. We then had a second date in which I met at his house sort of reluctantly but all went well. We saw each other one more time, but his work schedule and the fact that he was a single dad started to interfere with us getting together. He had said he wanted a serious relationship and considered us dating(couple) early on, so we decided to give it a try, and then again that is when the phone calls dried, up, basically mostly texts, then they became less but still pretty frequent. I discussed with him that really he did not have time for a relationship and I felt he was just playing me because he never cancelled his membership, said it was about to expire (but he did not cancel). That was disheartening and I told him that, so we decided to just be friends and date when we could casually until things changed. To make this long story short, beware of what people post, which I know could happen on any site. This person put that they were family oriented, looking for a longterm relationship, and listed all the fun things they like to do, but in reality he rarely got out, was into some sick sexual stuff, and he certainly wasn't looking for a long-term partner except long-term sex buddy, until he could find the next thing better to come along. Don't be fooled by what people post on these sites. Some use it only as a tool to try to hookup and post whatever bio they can to bait in those who are serious about a relationship. I wish I could list the screen name of this person, but I will just leave it at ladies beware of a guy who says "you must love kiddos", looking for a crazy fun girl who can rock a baseball cap, and if you drive a stick that's even better." Also saying leave the baggage at home, and they are family oriented, seeking a long-term relationship, not looking for a texting or Facebook buddy." It's all a lie. For this reason I did not give Match as good as a rating. I wish there was some way to screen members better to weed out some of these bad characters. Also there are a bunch of fake profiles who try to scam you that I ran into also. So beware of the pitfalls of online dating, but I would do it again, just probably not with Match.
my experience after 5 days says total sham/scam. One of two email contacts eventually started leading to "you know i am in Kenya". Attempts to contact locals with email warning of fraud led to exactly one answer, and suddenly unavailable profiles of all faves/likes/winks, and fairly sure the one reply was a fraud as well, and fairly sure the only thing maybe authentic to site are photos sent in by morons such as myself.
After about three weeks of moderately using this site I quickly realized it is a scam. The free site barely allows you do to anything with emailing persons in hopes this will entice you to fork over some money. After three weeks of use I've already clearly realized this site is jank. Match.coms’ website stops working by not allowing me to retrieve any of my emails. Every time I click on the email tab the system completely logs me out entirely and I have to log back in again. Same thing happens every time I attempt to check emails therefore leaving this site unusable to me and I've already paid my money to Match.com, a years’ worth. I had thought it would go to good use since this site seems to have such good reviews advertised. So I call Match.com with my unhappy experience with their site, how it is not for me and now not only is it a lame site but I can't even check my emails therefore I am no longer able to use the site even if I wanted to. The foreigner on the other end of the phone says there is nothing he can do to correct their malfunctioning website, that he cannot refund me "any" of my money not even for the time I have not been able to use the site and after he cancels my subscription (thanks) from reoccurring after the year is up I ask him to put a manager on the phone. He stalls me for a good duration of time then takes my phone number and says that a manager will call me back, he promised actually that one would. After another few weeks go by and I never received a call from a Match.com manager, I call again with the same complaints and I am told exactly the same thing, there is nothing the foreigner on the other end of the phone can do to correct their malfunctioning website, they cannot refund me any of my money not even for the time I was unable to use their website due to their technical issues and I am again PROMISED that a manager will call me with my concerns. So I called for third time just minutes ago before deciding to write this very poor review and I actually, after about an hour, got a manager on the phone. Not surprisingly the Match.com manager in which I spoke to confirms my horribly poor experience by saying that there is nothing she can do with honoring their malfunctioning website during the weeks I was not able to retrieve my emails nor is there anything she will do to cancel my subscription and refund me any of my money, NOT EVEN FOR THE TIME I WAS NOT ABLE TO USE THEIR MALFUNCTIONING WEBSITE.
I paid for a 6 month subscription but they locked me out after 3 months and NEVER RESPONDED to any of my emails. Then they took $103.00 out of my account without permission, warning, or notification. They are liars and thieves and should be sued out of existence. I've done a domain address search and there are several names beginning with "match" followed by words such as "robbed us". Since I already have a paypal account I'm thinking about building a site where for one dollar people could post their stories, that way it wouldn't be a financial burden for me to maintain. I wish I knew how to start a class action suit. They've grown beyond blatant about ripping people off. I truly think they think they are above the law.
I am a physically fit male, seeking a long term relationship with a women. I am successful in my career, and financially independent. Match.com is not the place to find a quality relationship. Would not recommend.
I signed up for 3 months, and decided on this dating system due to my busy schedule. Clearly, the site attracts many undesirables. Have noticed a litany of so called match profiles, with middle aged women (40 or so) and are seeking men or boys starting from 18 to twenty something, " for long term relationship". Many subscribers state they have children, as well, contain a major shopping list of their expectations of the partner they seek. I can't help but question the intelectual capacity of these individuals, as well the legitimacy of such profiles, and the necessity of a reality check.
Furthermore, have recieved many sarcastic first time responses from women, criticizing my income expectation of the partner I seek, and my photos demonstrating my upper body physique. Many of these rude emails come from women who may have a variety of barriers in obtaining their fantasy relationship.
Women on this site dramatically reduce their estimated real life age. As was the case in a few occasions when I met of women who stated in their profile were 40, and we're obviously much older, perhaps early 50's. What a turn off, and may have to seek counselling for this later.
Furthermore, beware of profiles with out pictures. Many are scams, and you will be communicating with a website or machine, prompting you to down load certain APPs to communicate.
The match.com site requires better screaming of their clientel as a start. However, will never waiste my money again on such a program.
WASTE OF MONEY, TIME, INBOX SPACE ETC!!!!! i have NEVER been a fan of online dating because, let's face it, if online dating was SO relevant and needed, NONE of us would even be alive!!!! our parents and grandparents obviously didn't need crap like this sooooo......anywho.......moving on.....i wanted to see what all they hype was about so i joined (on a special discounted rate) for 3 months and trust me; EVERYTHING THAT HAS BEEN POSTED ON THIS SITE IS TRUE TO FORM!!!! they sent me a bunch of 'matches' that were NOTHING close to what i preferred, and they wanted to know my whole life story (creepy at best!!), and who has time to email and wink and text until the cows come home when they work a full-time job??? NOT ME!!! and the ONE person i did make contact with told me they had a "long hair fetish"!!! uh.....TMI!!! after that experience, i backed away from trying to make contact with anyone else!! i cancelled my card, got a new card, and just skipped over their constant barrage of 'daily matches' and whatever else!!! THE WORLD OF ONLINE DATING CAN KICK ROCKS!!! i'm sticking to the old-school methods; GET CUTE, GET OUTTA THE HOUSE AND MEET REAL LIVE PEOPLE FACE-TO-FACE!!! to everyone who reads this i suggest you try doing the same!!! there is just NO way a computer can tell me who is or is NOT a douchebag!!! RUN FOR THE HILLS FELLOW CONSUMERS!!!! this online dating crap is for the birds!!! and match.com is the absolute WORST!!!!!!
Like many others who have been "swindled" out of their money and posted on this site, I too was a victim of Match.com's unfair and deceptive business practices. They "refresh" the website and don't retain user settings, including auto-pay settings. I chose to not auto-renew and there was a convenient refresh the week of subscription running out, and my card was charged anyways.
When I called the same day they took my money anyways they refused to refund my money. It's like getting sucked into a creepy cult that siphons your money and won't let go. I feel harassed and victimized.
I've filed a complaint with the Texas BBB, and also challenged this charge with my bank.
Found little on this to make me believe that there are many genuine people on here. Signed up and was bombarded by what looked like fake profiles. I have had a few friends who say they've managed to get a few hook ups from it, however not convinced.
Atrocious site. Scam artists and married men galore. There is a "Report a Concern" link that I have used to report the married men and was told by several customer service representatives that the men would be removed from the site within 24 hours for violating Match's policies. Guess what? Been over a week and the married men are still there and active!!! Seriously? Match helps married men cheat on their wives as long as they are making a buck, what do they care? Watch out people and stay off of this site!!!
my email was infiltrated by someone who was not a member... and then the con artists began...was asked to mail very expensive things to foreign countries always an excuse... they are good... really good!!! Be very careful as match checks nothing about anyone and when i complained they said it's too bad. I was scared for my life and still am because they are criminals and don't know how much info they have access to. my email has been hacked 3 times.. JUST DON"T DO IT!!!!
I was only on this site for 6 weeks. I had 3 scammers during this time. What at waste of time. They should call it Scammers.com. I requested a refund and the more or less said "sorry about your luck". The actually said " they are aware of this and do the best they can to block scammers". But seriously 3 in 6 weeks. That was my whole time on here. Stay away.
I signed up in mid Jan and up to now have had over 1000 views but not one email. Doesn't do a lot for ones self esteem! Lol I also get winks on my phone and show their profile yet they don't show on my ipad???
I sometimes wonder if my profile is even on there and the views are just a scam. I don't be renewing when the subscription runs out :(
I signed up for the 3 month subscription, then met someone in the real world and realized that 4 months after I signed up I was still being charged. I am being charged until June, 6 months, for my 3 month subscription. Such BS. Why do I need to keep paying when I do not use the site at all. Extremely deceitful.
Yet the biggest reason why you shouldn't ever pay Match.com is 'THEY WON'T SHOW YOUR PROFILE ONCE YOU START SUBSCRIBING'. And I come to this conclusion from my personal experience.
I created an account and got so many ladies viewing my profile within 2 days, so I subscribed, then I got just 1 or 2 views a day on average after my payment. When my 6 months subscription expired, they offered me discounts to renew and I didn't take it. I removed my pictures, edited my account with wrong details, like aged 90, etc as I wasn't going to go through the hassles of asking them to remove my account. Even without any picture on my page and basically nothing intelligent written, I started getting many profile views again. Several months later, I decided to give it another go as I didn't suspect anything then and I thought it was reasonable to pay for the service and have the chance to meet responsible ladies who are seriously looking and not just go to on sites like Badoo where all sorts happen. This second time I made a clean start, created a new profile, new pictures, well written about me page, etc. Again I started getting hundreds of views. I wasn't rushing to pay this time around, just wanted to take my time, and in 1 week my profile generated almost 500 page views. Then I paid and since after paying 2 weeks ago, I've got only 9 page views.
Now I know my strongest selling point isn't my looks, but at least I've had girlfriends in the past and have been married once. My question is, why would women on match.com take more interest in me when I haven't paid match.com, then suddenly don't take notice as soon as match.com has my money? My answer? Match.com increases impression of your profile to generate interest from members until you pay and they then hide it, to reduce your chances of meeting someone. The paying members are their cash-cows. No wonder you see the same members on the site all year round. MATCH.COM IS A SCAM. I've done the equation:
Where Group A = paying members, and Group B = non paying members
1) Hide Group A from searches (they become proactively desperate, and search more themselves)
2) Show Group B in search results (they get more views, winks and emails - but can't read or make contact until they start paying)
3) Move members to opposing group once subscription status changes. (Result member never succeed = match.com gets richer)
4) Create new Group A+ (where a Group A member pays for Group B member to read messages and still respond), but completely hide a Group A+ subscribers (match.com smiles even more tot he bank
While this review is about Match, it could easily apply to really any pay dating site. There's a wealth of profiles, but many of them appear to be inactive. I presume this is to inflate membership numbers. I feel like it's deceptive to call people who can't actively communicate via the site "members", since the ultimate purpose of the site is communication. As a paying member, there's still ads on the site, which I take issue with.
I have been a member of Match.com since even before they started keeping membership records in 2001. I believe I first enrolled in late 1997. They have always been a difficult company to contact and deal with. Recently I discovered that I was being charged $101.94 every 6 months while I believed I was still under what had been represented to me verbally on the phone by a supervisor on 2/3/2010 as a 6 month guarantee that would continue to cycle as long as my profile was visible. Thus I never watched for any charges on a very busy credit card. Additionally, when I discovered the charge of 2/1/2014 on 2/11/2014 I noted that my credit card data had expired on 8/11/2010 on Match.com's website. I have a picture of this data on Match.com's own site.. When I contacted the company on 2/11/2014 I was credited for only the 2/1/2013 $ 101.94 charge. At this time I had not done a review of my account to see if I had other charges and it was on the evening of 2/11/2014 that I noted 7 other charges that were wrong. They have consistently refused to credit me with previous charges that according to the supervisor I spoke with on February 3rd 2010, should never have been there according to how she verbally represented the "Match.com Guarantee". However, the interesting thing is that my credit card data expired with them on 8/11/2010 but they continued billing me every 6 months. It is important to note that not only was I billed with a credit card that had expired on 8/11/2010, but that the company had clearly changed my "opt out" selection at some point after my conversation with the supervisor on 2/3/2010. I had done the Auto Renewal Opt out procedure on the web as well as requesting the supervisor (on 2/3/2010) to make sure it was done. At that time it was easier to do as the Opt out button was located with your credit card data but now they clearly make it harder as it is buried in the help section so you have to go looking for it. This sure suggests deception to me but you can form your own thoughts on that point. However, it is clear from the thousands of other complaints on the web about billing issues with this company that I am not alone. My credit union calls the billing of my credit card when the dates had expired "fraud" but because of their agreement with Visa, if it is past 60 days they will not do anything. My problem is I trusted what the supervisor said to me on 2/2/2010 and I also knew I had not updated my credit card data with Match so I presumed that they would not be charging me. However they apparently changed my preferences and than billed me multiple times with expired credit card data. From my perspective this is clearly not an honest company as they have no problem billing with expired credit card data.
10/02/2014 - Cancelled 1 month subscription today. shocking how terrible the website is. I would put postcode into search engine and get no reults for the whole city, I would recive requests from one girl, who I had pay fornher to contact me which she never did. Its really sad as after trying free dating, I thought what with all the advertsm that this would be the one decent place I.e. all paid up members, The reality is all the profiles are just the ones they entice people to create beforentelling them they cannot view, contact or read any message untill they pay. At least 1/4 of people viewing me had no photo. Will never use again.
I have used Match.com on and off for 3 years. I like the features offered, but the last few times, had trouble accessing my email. When I called the company and said that if I couldn't read or send emails, I would want a refund as I had spent time with a customer service rep trying to fix it to no avail. I spoke to another rep and he was nice enough, but he said he couldn't refund my money eventhough I couldn't use my email at Match. He referred me to a supervisor, who wasn't nice or patient and was told by him that they would not do a refund even if I couldn't access my mail. I am done with Match.com!