Frank A.

I have been trying repeatedly for weeks to have my account, which I've not used in 6-years, deleted. It's impossible!
There's no way to do it from my sendflowers account and everyone I've spoken to in customer service is completely clueless. They keep repeating the same canned response about logging into fromyouflowers.com, which makes no sense at all since my credentials don't work on that site.
SendFlowers does not allow users to remove/close their own account and they apparently have no technical expertise to do so themselves.
Stay away from this company. Your best bet is to find and directly contact a local florist wherever you're trying to have flowers sent. You'll get better quality flowers and much better service.

I reported a problem with their matching algorithm two months ago. During each interaction with customer support, I was told that they would escalate the issue and it will be fixed soon. In my corporate experience, escalation of a customer-facing production issue means no one goes home until the problem is resolved, usually in less than 24-hours. For match.com it apparently means they'll just keep stalling and placating the user. Either their tech team is incapable of diagnosing and resolving the issue, or they are so overwhelmed with other bugs in the software that this one is at the bottom of a long list of software issues. You have many other online dating vendors from which to choose, I suggest trying one of them.