701 Lee Road, Suite 300, ATTN: cash4laptops.com, 19087, Chesterbrook, US
10 Reviews for Cash4laptops.com
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was quoted $179 for my iphone 4. Sent it tout. They called back and offered me $80. I cried foul and they upped it to $120. Stay away from these guys.
Cash4 Laptops doesn't derserve any stars! Do NOT use Cash for Laptops. They quoted me $65 for my TMobile G2 that was only used for 1 year (switched to Sprint). The protective film was still on the screen and the phone was sent with it's protective cover, new sim card, sd card, charger, brand new manuals and the box. After quoting me $65, they told me the price had gone down to $21, but since mine had scratches and pitting on the battery cover, it was only worth $10. That was a lie! They are rip-off artists. G2's are selling on eBay broken for $25 - $30 and mine was pristine and complete.
**update** Within 3 hours of sending this message, a customer service rep called me to talk about my experience and bumped up my cash return a bit. It is still about half of what I was originally offered though...
After doing business with them, I sent this message. It is a complete rip off and they should be embarrassed making money this way.
This company should be ashamed with how they do business, enticing people that clearly need the extra cash with reasonable quotes and then offering crap in the end. Your customer service people are kind, and I feel bad for talking crap to them because I know it's their job and they probably didn't realize they were working for a company that ripped people off, but this company does just that to innocent people. This is not what an American business should be compromised on and the founder(s) should be ashamed. I am a recent graduate from university, where I was proud to learn proper business ethics, only to be presented daily with crap companies like this that make citizens hate all business owners. Thanks for your time.
Got a quote for my HP Pavilion laptop $117. I sent it to them and then they offered me $50.
It's total rip off. Stay away from them!!!
I had the less than fortunate distinction of punching a clock in this viper pit not to long ago. The entire enterprise is designed around a flagrant disregard for the customer. Customers would be auto dialed 3, 4 or even up to 8 times in one day. The way customer service is structured is that there is someone every step of the way to remind you to send the device because getting a customer to ship is over half the battle. Once the device is with c4l then they are free to flagrantly lowball because now they have the device and with it the upper hand. Employees are told to stress the ease of shipping the device, a process that is every bit as easy in reverse, but if you don't want the paltry sum you are being offered and ask for you device back the jargon suddenly focuses on avoiding the "inconvenience" you'll experience in attempting to get the device back. They even add inconvenience to the process as a deterrent. If you're looking to ship the device then they'll set a pick up, offering you the option of just leaving your device unattended for an untold period of time at your front door rather than having to deal with all that troublesome knocking and doorbell ringing. If you want it back they require you to sign for it "to ensure it's safety." yep, you read that right, to ensure the safety of a device that in all likelihood up to the point they agreed to return it they were calling worthless. So why the added security when returning a device they didn't care about securing when it was being sent to them? It's merely another hurdle, another thing designed to make a customer say "to hell with it, just give me the money!" also, it should be noted that if the post office tries and fails to return the device and get that signature 3 times it's "return to sender" time, baby! That means it goes back to cash4laptops! And if they have your device in their hot little hands after 30 days, according to their terms of service, it now belongs to them! And all they have to do is pay you whatever pittance they were offering after their "inspection process" that made you ask for the return of it in the first place. It is a point of pride there to purchase each device sent for as little money as possible, online quotes be damned. It's a place where ethics and morality have been replaced by sales figures and $#*!in' sales contests! It's the type of job where when you return home, if you have any soul to speak of, you have to shower until you leave for work the next day to feel even the least bit clean. Avoid it at all costs!
I had received their generous offer of $5 for a gently used iPhone 3GS. After a heated argument with their customer reserve rep, I was successfully at getting my phone mailed back to me. I really thought that was the end of it till I got it back in pieces. Avoid. Stay way. Do your research. Fight back. Shut this business down so it does not take advantage of one more person.
They will always give you a rasonable quote ($100 in my case) and will ALWAYS then offer you $5.
While you can negotiate a better price than $5 with them (I got $90)......why bother?
Do you really want to deal with rip off artists whose whole business is bait and switch? I mean if they give you a run around on the quote like they did to me do you honestly think that they "erase" your personal info like they say they do?
This is not a reputable business. While it is environmentally comendable to recycle your laptop, this is not the outfit to do it with.
These guys are rip-offs. You send product for cash based upon site valuation, it will offer a ridiculous low price and try to negotiate. best stay away.
Was quoted $40 for HP laptop with bad hard drive.
Took 2 weeks to receive their paid shipping box.
Took another week after they received it for them to tell me they'd pay $5.
No explanation- no offer to return the laptop if I didn't accept $5.
They said to call them or respond to the email if any questions.
Can't get a real person to respond by email: they want me to call them between 8-4 PST.
Stay away from cash4laptops. Have dealt with gazelle.com before- they are a legitimate operation- not cash4laptops
I received a $50 quote for my 2009 blackberry curve. It was a perfectly functional phone and I figured $50 was easier than hunting down a buyer for what it was really worth (Probably $100).
I sent in the phone in their prepaid envelope and one month later I received a check...for 7 dollars and no written explanation as to why I did not receive full quoted price.
Complete scam. Complete rip off.