Well, unfortunately, these people have figured out a better way to rip you off.
They don't let you talk to anyone!
Online, they quoted me $329 for a lightly used iPad Air 128GB. After I (oh so foolishly) sent it off to them, I received word from their "support" email acct (they apparently don't read the many replies I sent) that they were going to be depositing $29(!) Into my Paypal acct.
I've called at least six times and everytime it's the same: within a few minutes I get Someone who asks me for my transaction number and name. When I say I wanted to talk about my iPad Air, they forward me to "the right department for that" (since the person answering the phone can't help me out apparently). Whether I'm nice or not (and I've been both) I'm put on hold and at the 10 minute mark they tell me to call back another time and end the call. Every time.
Last time, I asked to speak to a supervisor. "absolutely sir" she says and puts me on hold again.
AAARRRRGGGHH! Three hundred dollars! I am going thermonuclear on these people.
Any suggestions for how to get around this ridiculous phone hassle, I appreciate.