70 Reviews for Bonanza.com
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Better rates than ebay. Ty bonanza. Plus I saw it was chosen as 2014 number 1 merchant when ebay is number 3. That's the best news ever. Ebay charges way too much and now they are noticing it...
DON'T waste your time as a seller -- after 2 weeks, 20 products have gotten THREE views - tghat's VIEWS, not sales. meanwhile 2 other sites I've joined have gotten HUJNDREDS of views in the same period
if that's not enough, customer 'service' is horrible -- they blame the seller, claiming 'millions' of views ad telling me I need to list a hundred items to start to get views! then they have the cojones to tell me I don't get views because I'm not promoting my booth! I've set the advertising levels to the maximum and these have generated ZERO views! the actual views have come from elsewhere.
they promise 3 or 5 times the views if you join & pay $20 or more per month -- but 5 times ZERO is still zero so skip this loser and find another place to sell!
I've sold on ebay since 1999 and have 17,000 positive feedback there - looking for an outlet that didn't give as many hassles as ebay, but this sure ain't it!
Tip for consumers: don't botherAsk syeve about Bonanza
Ditto John H....This is a mini-ebay without any legitimacy. I received the wrong Item, have not heard from seller and now Bonanza has removed them from site for fraudulent practices. Unfortunately, Bonanza immediately refered me to paypal to get my refund. They essentially put frauds on their site who set low prices, take your money, and then Bonanza forces paypal and amazon to fix their problems. LAME business model; cheats. Steer clear.
BONANZA - PROBLEMS, BE WARNED - OR BE BUGGERED !!!
As a seller with some years of experience with several REPUTABLE web sites I chastise
myself for not doing enough background checks on this INCOMPETENT DISORGANIZATION
before giving them money.
Despite many requests for assistance over several weeks to solve my inability to access my a/c, without any meaningful or effective solution, and later, because I cant enter my a/c my request to DELETE all of my a/c's has been ignored
BUT THEY OR HE are still taking my MONEY for an a/c I cant use
I OPENED THIS BOOTH 10 DAYS AGO AND HAVE FOLLOWED ALL INSTRUCTIONS, I HAVE HAD OVER 250 VIEWS OF ITEMS, BUT AS YET NO BUYERS. IT IS MUCH EASIER THAN EBAY TO LIST AND DOWNLOAD PICTURES OF ITEMS, BUT I DO FEEL THAT BUYERS MUST NOT BE TAKING THE SITE SERIOUSLY.. MY PRICES ARE LOWER WITH FREE SHIPPING FOR EVERYTHING THAN THEY WERE AT EBAY BUT STILL NO BUYERS, I AM CONCERNED HOW PAYPAL BUYER PROTECTION WORKS AND HOPE THAT IT IS SUFFICIENT FOR BUYERS TO TRUST MY SITE, IF NOT IT EXPLAINS THE LACK OF SALES. I HAVE ALSO PROMISED REFUNDS FOR GOOD REASONS, PERHAPS BONANZA SHOULD FOLLOW UP WITH BUYERS FOR CUSTOMER SATISFACTION, AND WITH SELLERS ALSO, AS A SELLER I AM ALWAYS DILIGENT IN MAILING ITEMS IMMEDIATELY, BUT NOT GIVEN A CHANCE.AS OF YET.
Tip for consumers: TRY TO CONVINCE BUYERS YOU ARE A LEGITIMATE SELLER AND WILL MAIL ITEMS AS PROMISED AND OFFER REFUNDSAsk PATRICIA about Bonanza
Beware...A lot of fraud going on with this site...User Lattigr is using my ebay pics to sell their Louis Vuitton bag with a different date code. Avoid at all cost!
So far, so good. This is a young site is still in its "growing" stage and trying to get established. I sold on eBay for years and got tired of paying their outrageous 10% fees on EVERYTHING I sold. Plus eBay's customer support is a joke. A bunch of 3rd world country, barley speaking English, idiots. I feel this site is going to be a HUGE success, just wait and see.
I never sold much. I had many items and I would sell in a year what I would sell in two weeks on Amazon. I was removed because I filed a complaint with the BBB that Bonanza reimbursed me. They charge you for items that a buyer never pays for. The scam works like this...you need to approve a pending sale. The buyer never pays or responds to any email. If you don't notice it. Bonanza charges your credit card and that is that. Prior to that I found their customer support decent and I thought I was dealing with people.
I sold less then ten items in 2 years.The fact that I was able to transfer my items from Ebay made it fairly effortless.
This is a mini-ebay without any legitimacy. I ordered a tent and it never arrived. The seller never returned my attempts to contact her. Yet she took my $70. Unfortunately, Bonanza immediately refers you to paypal or amazon to get your refund. They essentially put frauds on their site who set low prices, take your money, and then Bonanza forces paypal and amazon to fix their problems. LAME business model; cheats. Steer clear.
If I could rate this site a 0 I would. I purchased a rolling bag June 3, 2014 and have yet to receive it. My paypal account has paid the seller and yet I still have no bag after contacting Emily Hubbard (the seller) 3 times...her reply "the bag is on the way" similar to "the checks in the mail" HAH!
NEVER EVER BUY ANYTHING ON THIS SITE!!! I just lost $50.00!!
We are happy with Bonanza web site as a seller so far.
All transactions are easy and customer service is helpful.
Even we do not sell much on this site but a new source for us to expand business.
Thank you BONANZA!
I bought a present for someone online. I'm usually really leery of making purchases on the web. I accidentally gave the seller the wrong email address to confirm my order, I was kind of concerned when I hadn't seen an email come through. Contacted Bonanza right away I received an email back. Constantly In communication with me, help me resolve my issue. I would most certainly recommend and use them again.
I love shopping on Bonanza..I have never had any issue with receiving any of my purchases..Thank you for being there Bonanza!
I never write reviews, but this site is TERRIBLE! Complete waste of time and money. Seller scammed me out of iPhone case, no response from Bonanza, and way seller setup delivery time made transaction dispute with Paypal not possible. People that run and own sites like this with no accountability are scum.
Terrible site. Take no responsibility for sellers actions. Customer service is polite, but are worthless, just sending you a bunch of links that do nothing for you. Will never make the mistake of using this site again.
I purchased Iphone from them which never got delivered.
Have lot of fake sellers and bonanza does not bear any responsibility after setting up dispute.
Although I wasted my lot of time but my money got refunded, Thanks to Paypal
This is an AWFUL business, with VERY bad business practices. I wish I could have selected ZERO stars!
They appear to allow Sellers on their website to improperly enhance what might otherwise be a bad feedback rating, by selectively importing feedback from other websites.
On top of this, Bonanza.com doesn't appear to really care about what their sellers really do, or how good or bad they really are. They basically tell you to go to the payment source, and don't seem to even attempt to contact the sellers who lists items on their website.
Here's what I wrote to them (Bonanza.com employee name blocked out) via their website on May 6, 2014:
I spoke with PayPal Resolution Center today, and they advised that the 10-day waiting period started April 30, when I opened the dispute. This 10-day period is up this coming Saturday, after which they’ll be providing a refund to me.
Apparently this same seller had not delivered to another person who ordered through your website, and there are only 4 feedback comments for sales on Bonanza.com. 2 of which are negative, including mine, for item never received. One is neutral, and one positive. However, when you look at the overall feedback for this seller, it says a high percentage of 88.9% positive feedback on your website, strictly based on what seems to be selectively imported feedback from an external source.
Please explain to me how a person with only one out of four transactions on your website can have such a high rating? It should appear to someone within Bonanza.com that this practice of allowing people to import outside feedback to what can only be seen as falsely representing to your website buyers that they are indeed trustworthy. Especially when your own website transaction feedback says otherwise.
I don’t feel I can trust Bonanza.com any more, and anticipate filing online reports to warn others about this, until and unless this practice by Bonanza.com is changed to improve factual representations.
HAHA this company doesn't spend any money on advertising and charges 16 % final value...isn't it insane?
Well, I agree with most people, this site is dead and no sales. It doesn't matter if you have 10 or 10,000 items for sale, there are not sales because this company Bonanza doesn't do any advertising. You suggest them that and they will send you to hell.
I made some sales because I was paying yahoo $19.99 per month and they would bring me sales. Nobody knows anything about Bonanza. I made $100 on sales on one month and spent weeks listing items. This site is run by a mediocre programer and maybe low life engineers since they can't fix anything.
The President or CEO MARK is a THEFT.Bonanza will charge your card whenever they feel like, no invoices or payment reminders are sent , when you realize they've charged your debit or credit card . I refused to pay $50 for a joke "Membership" and I asked them not to charge me anymore. They still charged me and when I complained that THEFT Mark suspended my account. That guy will try just anything to steal people's money, what a moron. They will suspend any "booth" for just $0.50
I know many people are looking for other selling alternatives but Bonanza just doesn't work. I thought all reviewers were wrong until I tried Bonanza and they were all right, DEAD SITE AND NO ONE KNOWS ANYTHING ABOUT IT.
Go ahead and open a booth if you want to waste time and give away your money.
We are power sellers on ebay, moved our 3000 items over to Bonanza last week. 6 sales so far (in 3 days). We of course are not doing near the volume we do on ebay, but we are very excited for another outlet to sell our items. The site is young, as was ebay when we started with them many, many years ago...
Please read the reviews with a grain of salt. To the seller who complained about a bad buyer... why in the heck are you selling empty boxes? You get out of it what you put into it.
Don't waste your time. We listed a large variety of items and at 10% lower prices then ebay and added free shipping. Very few sales. Total waste of time. Bonanza doesn't spend any $ advertising their site. 9 out of 10 people we asked had ever heard of it.
Do not sell on this site. We are Ebay power sellers and we sell on Etsy. We opened a store in 2010 on Bonanza. Recently we sold an item on Bonanza. The buyer did not read the description and was not happy her item was mostly empty although it said mostly empty in the description. We explained to the buyer that they purchased an empty tin and asked them to go back and read the description. The buyer came back with very offensive language using the "F" word among other chice words. We sent a message to customer service and got this message. We are sorry you had a bad experience maybe the person had a bad day we will watch them. This was not okay so we closed our Bonanza store.
UPDATE: got confirmation my item had shipped the very next day, seller immediately gave tracking info on request, item received within a week in perfect condition. Very pleased.
Most of the negative reviews are focused on seller actions- you should be writing that on the sellers page so people know not to buy from them. Only buy from sellers with five stars, four if you check what the reviews say.
As a buyer, site seems fine. I found a pair of shoes easily that I couldn't find anywhere else. Bought from a five star seller, reviewed 28 times.
Will update when receive item.
As for the automatic account, it makes sense to me that you are required to so that you are available to be contacted by the seller.
Paid with paypal, didn't even have my card with me. Convenient.
they rip sellers off, triple charging your credit card, they tell buyers to file instant disputes, and when you have a problem their support will deliberately lie to your face. That guy marc is a scum bag!
I bought iPhone case of Coach. The product was COMPLETELY fake. Seller was so unhonest (most of sellers are so unprofessional regular people.) Then the site doesn't really helped me to get refund back. I just left my honest review with 1 star. Don't buy anything if not sure!!! I don't suggest.
On Bonanza deceive the buyer. Do not buy on this website. I have a lot of bad experiences. Buyer run from Bonanza.
Don't waste your time is right.. I was a seller on Bonanzle / Bonanza - mostly Bonanza folks sell to each other! Via forum games and other nonsensical methods. Difficult to use, unstable platform, "programmers" don't have a clue how to fix what they break. NO BACKUP... only "hot fixes" for patching what should have worked properly in the first place. This site is a joke. If you are a serious seller... sorry but Feebay and Amazon are the only legit methods to make a living / actual $$ selling your items. To counter the fees, you have to take them into consideration in your pricing and shipping etc..
Bonanza management is immature and unreasonable.
I have ben buying and selling on Bonanza since 2009. I have no complaints at all. Easier than eBay. No outrageous fees like eBay or Amazon.
I've been listing merchandise on Bonanza for a long time - Back when they first began. I have a few sales now and then - Not many.... All without a problem...Except for ONE where it was a clear case of buyer's remorse. The customer opened a claim with Bonanza (Item not as described). The customer never contacted me directly. Of course the item was described exactly as it was...It was a new item. Instead of letting me handle MY OWN customer - I was made to communicate with the customer while being watched and coached in what to say. I was advised to offer a refund OR they would tell the customer to go through Paypal and issue a charge back!
They insisted on seeing all of the email exchanged between myself and MY customer. I was going to refund anyway....Even though there was no good reason except for buyer's remorse. I've been in retail for OVER 30 YEARS. I don't need a coach to suggest what to say to a customer. Or a threat to help the customer issue a charge back via Paypal. What kind of place is this? They're NOT on the side of the seller. I felt bullied into giving the refund. I had a babysitter (A Bonanza customer svc rep) watching the email exchange between myself and my customer. The whole experience was HUMILIATING.
Bonanza is a marketplace that is not known, not advertised and not busy. You'd think they would want to hold onto their long time sellers and treat them with respect. I'm sorry to say that is not the case. I've heard from other sellers who have been treated the same way - Some have been suspended for not handling the situation the way the "bully" had wanted them to.
Bonanza - Not a good way to treat your customers / THE SELLERS.
This site is a joke! Can not register . Keep getting there whoops error when trying to activate my account. An can not get back in to contact support. I thought there could never be a auction worse than ePier but this $#*! hole is the worst
I abhor services that create accounts for you without your knowing it, and then make you contact their support team to cancel. It is the worst kind of internet company. I told them so, and received this reply (my response is below it):
"""Thank you for emailing. I am so very sorry you have had trouble. That certainly is not the intention. I am not sure why you were "forced" to create an account because it is not necessary to have an account in order to make a purchase. I am truly sorry the account was created. I will message the techs that you ended up with an account.
I will be happy to cancel the account for you. But would like to mention that since a purchase has been made, consider waiting until the item arrives to you. Should contact with the seller need to be made for any reason, if the account is canceled, no messages can be sent through the Bonanza system.
Please let me know if you would like the account canceled now or to wait until the item is delivered to you. I will be happy to take care of this any way you like.
Here is my reply:
"""A) your intro paragraph makes it sound like you are shocked "SHOCKED I TELL YOU" that someone inadvertently ended up with an account, which we both know is bs. you get emails like this all the time, and you damn well know it, so drop the charade. I can tell a template email when i see one. Especially the part about messaging the techs -- what exactly could you say to them? i _am_ a tech, and i know that you need to investigate what happened, how it happened, etc with the person who reported the problem in order for 'the techs' to have the first clue what the problem is. did you ask me? did you investigate how this could have happened? no. because you damn well know how it happened.
B) is your second paragraph meant to scare me? the initial email i received from bonanza included direct contact information for the seller, so i have messaged her directly in the unlikely event that you didnt provide her with my contact details and she needs to contact me. i obviously know how to contact her directly, because YOU SHOWED ME HOW. so yes, contact can easily be made with the seller, regardless of whether it can be made through the bonanza system, as you say. but you also could have just included that information in this email in case i didnt know about it, couldnt you, if you really were interested in helping out the customer? you had no intention of helping me. you, just like your system, are focused on trying to hinder me from canceling. again, i hate services like yours.
C) didnt comment on the part about being able to cancel the account myself on the website without having to contact support directly, did you? hmmm. somehow you managed to forget about that little detail. could it be because im right, and you dont have that option available? could it? huh? prove me wrong, and show me where on the website is a link for consumers in my predicament to delete the account without contacting support. yeah, thats what i thought.
cancel the damn account.
I purchased 3 packs of razors for my husband on this site. They were mailed to an old Paypal address rather than the address I gave Bonanza.com. This seller is refusing to resend or to refund my $30+ dollars. Very frustrating.
I signed up after dealing with ebay and having bad selling experiences. This site has no traffic and I figured id sign up and pay for an account. Mistake #1.
You're better off selling on craigslist and flea markets, DO NOT WASTE YOUR MONEY ON THIS SITE IT HAS ZERO TRAFFIC!!!
I wish I had found this website years ago. A delight to explore, so far, so good.
Nothing like the dreadful ebay.
Was sent an email saying my order for a food processor was processed, money taken from my account. I sent an email to them (Josh Conner) at Bonanza saying where's my tracking number. He emailed saying oops, "... I've been in the hospital and just learned this item sold, and however I already sold this Cuisinart and was unable to remove it from my booth.I am very sorry." Says I will get a refund. I should have known such a low price and free shipping was too good to be true. Disappointed.
Total scam!!!! Don't buy anything form them. I would not be a bit surprised if the people running the site are most of the sellers. I bought a gift card that was never sent and the support team could care less; If it was not for pay pall who knows when I would ever get my money back.
I purchased a Samsung Galaxy S3 III mini Factory advertised on the Bonanza.com web site.I paid with PayPal. I never received the smartphone. The seller did not responded to several emails.
I contacted Bonanza.com, the initial response was that I must wait 14 days from the order date to file a complaint about non-delivery.. I waited 16 days due to a weekend. Today their web site manager told me that they will not attempt to contact the seller that advertises on their site on a buyers behalf - No exceptions.
(Paypal is allowing the seller until Oct 29 to respond before they will take action.)
I paid Paypal using a Chase/Amazon Visa Card, they took immediate action and placed a temporary reversal on the charges.
HORRIBLE! I bought a DVD on bonanza.com about a month ago, and I have yet to receive it. I never got any sort of confirmation number or email, but they were happy enough to take the money from my account. I've tried contacting them about 3 separate times to no avail. This site is a SCAM!!! Do NOT purchase anything from any of the sellers on this site! If they are legit and care about their businesses, I suggest they find somewhere reputable to sell their items.
It's more like "NO"nanza instead of bonanza
After 6 months (nothing not one single sale) took the 17% option here recently and have gotten literally no where...6 months not 1 single sale but it is free and gets me on the google searches more often. There are ADs, I believe are anti-Nonanza, you see ADs for Amazon & Ebay on your listings to GO LOOK else where they say...so counter productive for Bonanza website sellers.
I get sales all day long on other sites, but not a single sale from Nonaza...it's interesting how all the help boards are full of people patting one another on the back and tell one another "it's Ok, it will get better" but it doesn't and I don't think it's going too either, the CEO and all the cronies post there suggestions and advice like if you just keep doing what we tell you, you will succeed...chin up, turn that frown upside down, don't worry be happy crap. What we need to succeed is traffic, nobody knows this site, or that it exists there is no promotion of the site in general. In fact we as sellers are pushed to promote the site for them...EXCUSE ME? What would my commission be paying for then? I have had in the last week 97 item views and zero booth views...how is that possible? Well not to mention before you even start out the month in review, you look like you have 40 views it's like a leader...Ohhh, 40 views!! No you didn't it's a spoof on other websites I get this and more a day...woohoo a whooping 57 views a week and NO SALES let me get all excited...I sell on 5 sites and this is the only one that is completely none productive.
On the boards? Look but don't participate, yes a huge clique and you have to give up equal to your first born son to be accepted, but it's a lions den they will turn on you, just frown once and see what happens I have seen them tear people apart for asking if anyone makes any money on the website...a legit question!
horrible nightmare dealing supersalon.com via Bonanza. The person never shipped the item, gave me a invalid tracking number, and refuses to respond to my inquiries. Bonanza won't do anything about it except tell you to "contact the seller". I will never buy anything via Bonanza.
it's a scam. Sadly I tried it twice and both times no items are being sent out and sellers are uncooperative and non-responsive. SCAM! DO NOT BUY!
I was a seller on the site from almost the day they went live on the internet. At first they were a GREAT site. Cared for their sellers and pretty easy to use. The site started changing about the same time they changed their name from Bonanzle to Bonanza. Sellers in this review that are new to the site are the "new cheerleaders" and don't have a bit of brains in their heads since they seem to all be wearing rose colored glasses. The site is turning into nothing but a referral site for Amazon and EBay. You all may THINK it's a great site, but soon you'll be the victim of the inept programmers and then start losing sales to the links they have in all your ads taking customers to Amazon or EBay to buy instead of buying from you. I think you'll be changing your mind very quickly about what a "great" site it is to sell on
Sellers new to Bonanza won't understand all of the negative reviews until after they've spent a lot of time, money and effort trying to sell their wares on Bonanza for nothing. I had one of the best maintained and optimized booths there for over three years and barely sold a thing.
Yet, I can sell a decent amount in a month on a different site that I hadn't done anything with in years because I was putting all of my time, money and effort into Bonanza. And all I had to do what add a few new listings to it every time it started getting slow. I did little to no promoting of my store on that site either and my listings there usually ranked higher in Google organic than those on Bonanza.
Now that time has passed and the old-timers have started figuring out why their Bonanza stores were doing so poorly despite all of their efforts, management mistreats them in a big way, including closing their booths for trumped up reasons that do not apply. They are particularly spiteful towards those who have decided to open up shop somewhere else -- many resorting to starting their own sites.
So, yes, there are a great number of sellers who have nothing but bad reviews for Bonanza. We are trying to spread the word in the hopes that those who are new to Bonanza will learn from our mistakes and not be fooled by how easy it is to use or any of the "improvements" they make.
Improvements usually mean site-wide problems will arise and never get fixed like wiping out your traits, messing up your attributes, causing ghost listings in your feed so Google Shopping drops you, checkout problems, listing problems, disappearing listings, shipping problems, and the list goes on. So, that pretty much wipes out the ease of use.
If you're a seller, do yourself a favor and put your eggs in a different basket. If you're a shopper, you'll probably find yourself directed to Amazon to shop by Bonanza themselves, which would be another reason why sellers should steer clear.
If you do choose to sell on Bonanza, just remember "We told you so" when your eyes are finally opened to what our eyes have been witnessing for a long while now. In the beginning, we didn't want to believe it either, but now we're wondering how we let ourselves be fooled for so long. We should have known better.
People talk about Bonanza but there is always two sides to every story or review told. From my standpoint i just started using this site. I find it easier than Ebay to use. It is user friendly and much easier and cost effective compared to Ebay. I have not bought anything from the site yet or have not sold an item yet, but I tend to say this is a great site. I note that it is more difficult to get exposure on the site but other than it I give it 5 stars
I have been selling on this site for a year now, and recently Bonanza started giving me problems like removing my items stating not authentic. I have sold many same items before and had great feedbacks...and yes my items are authentic! Yesterday they contacted the person who recently bought from me telling her my item was a fake after it was sold, without notifying me! The person who bought my item contacted me herself. Today I just had to cancel my account completely because I don't want to support an unprofessional and dishonest company such as Bonanza!
Please note this shuold have been rated no stars. I purchased some coins from a seller for $625. When I received the package, the box contained metal washers and no coins. Why did the seller even bother sending me washers at all? Beware of buying from Bonanza.
They did the same thing with us. 4 months of adding products. We get an email from Bonanza Mark saying we need to pay for the fees which were not over due. 2 hours later we were updating our policies and then all our products were gone. They were left on review about 30 minutes ago. From what you say all that work is for nothing. Luckily we have our products documented, time to go somewhere else and dispute the fees with our credit card company if they are going start playing those games.
I purchased Gillette Fusion Replacement Blades (4 Cartridge) on 7/30/2013 from the seller (http://www.bonanza.com/users/5205823/profile) on BONANZA.
I just received the package today and when I opened the package, it was not in the original box but in an opened package AND 2 OF THE RAZORS WERE USED!!!!
The product description said "NEW"!!
This is unethical, dishonest and unsanitary!!!
When I contact Bonanza, the customer support did not apologize or understand my point of view and told me to solve myself with the seller? What kind of customer support is that???!!!!!
On 7/5 I purchased Norton Internet Security (2013) 1Year 3PC Software from Bonanza.com Order #10792051 sold by shoppingusa who is located at 400 E Pine Street #215, Seattle, WA 98122
On 7/6/2013 Bonanza sends me this email:
shoppingusa July 06, 2013 02:09 AM
Hi, Please use :: JTMX42TGWJVPR7HH722Q4DXJ To Activate your Norton Internet Security 2013, 3 users 1 year. You can download it from. http://us.norton.com - Download as trail and activate it using key above. Please leave your feedback.
On 7/20 I send Bonanza this email:
For some reason when I restarted my computer it says my subscription is expired. When I put the key in it = says “You have exceeded the number of installations allowed for this product key” Any assistance would be appreciated
On 7/29 Bonanza send me this email:
Hey, Description of product explain that no person registration or backup.
If you want to have backup & email registration that was also listed for 24.99 $ 1 user 1 year.
Cant register a product that I purchased and my 3 licenses are already used? That sounds like fraud so on 7/29 I contacted Norton who advised me that the key is stolen and is being resold to me by an unlicensed provider. Norton also advised me that the key I was sold is already registered to email@example.com
bonanza bans you and removes your listings for review for no aparent reason or explination. i did nothing to violate their terms, but still they removed my listings for administravtive review. also they said their review takes 24 hours or less, its not going on 48 hours with no response from them or resolution. still not able to list my items, what a horrible site....
Mark, I hope you're reading some of these comments. I had a store long ago that I closed due to moving away for medical treatment. Any shipping issues from when I was quite ill were resolved satisfactorily. I now have staff working for my store, have a very successful eBay business, and went back to Bonanza. After entering credit card info and paying $$$ was immediately suspended with no explanation and given no opportunity to respond or appeal. This is nonsense. My newest hire has just been tasked with pursuing the matter with the Better Business Bureau and legal counsel. What a shame that Bonanza has come to this. As a totally legitimate seller with a glowing reputation, I didn't try to mask my identity. Bonanza staff long ago were aware that I was closing shop due to serious medical issues and had indicated they looked forward to having me back. Not so, apparently. As there is nowhere to appeal unjustified "immediate suspensions," we are forced to pursue other routes.