Unlike feebay there is no hidden fees and customer service is good. (in 23 reviews)
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OK, I have been selling on this site for just over 5 years and I can truly say my sales are pitiful! I sell on eBay and about 90% of my stuff sells there. Not sure WHY I only get about a dozen sales a year with Bonanza. It really makes no sense. I like their booth setup and now they even import your listing on eBay. However, if the item sells on ebay, it doesn't get removed from Bonanza so you really have to keep an eye on your listings. It's too much work but since I am already set up, I just leave my stuff there and every once in a while I get a sale. For new subscribers I would say it's probably not worth it. If you really want sales, unfortunately eBay is the only place I have found to get them. Yes, you pay a lot in fees but your items also sell so you can't argue with sales. I sell about $500/mo on eBay and have been selling there since 1997. I keep hoping my sales will increase on the Bonanza site but it has never happened. I do have people clicking and viewing my items but NOT buying...Maybe you only get sales if you pay for one of their subscription services. I don't think its worth it for me. I their lower level subscription service for $25/mo and got nothing!
This site is ridiculous. Ordered a sweater through this website over a month ago now.. A week went by and still no sweater. So I emailed them (there is no phone number to call, first red flag) and asked for tracking info. No reply. Emailed again. A week later I get a reply saying that my order will be shipped no later than tomorrow. Here I am a month later with no sweater, and no tracking info.
If you cant figure this out on your own, read all these reviews. It has multiple issues. No client support...send all the emails you want. They do not and will not stand behind their buyers. Totally worthless
Oh and before ol Mark D chimes in with the canned response they/he has for everyone..here you go!
Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.
Lol.this is the answer to all their problems
I started selling on Bonanza because Ebay limits 30 entries per month before they start having fees of $0.30 each. I have thousands of new un-used HVAC parts to sell. At first bonanza seemed good with their low fees but when it comes to problem solving such as shipping outside of the country, or customers cancelling their purchases you have to spend hours trying to resolve the problems. Sold a part to someone. In the process they cancelled it. So we refunded them their money but still got a fee from bonanza because they don't process their own refunds. Long story short still fighting bonanza's customer service for their fee via email. Yep they don't give out any 1-800 numbers for good customer service.
I am a long-time eBay seller with a rather large store. I do about $3000 - $4000 in sales per month on eBay alone. All of those listings are also listed on Bonanza. My monthly sales on Bonanza? Almost ZERO. The ONE item that I sold in the past 3 months ended up being purchased from someone in another country, and Bonanza gave me no option to charge the appropriate shipping (they simply used my domestic shipping price). When I was finally able to reach a rep (which you can ONLY do via email - they do not offer phone support) the response was, "too bad, you have to ship the item, the customer doesn't want a refund - they want the item". My response was "Unless you're standing behind me with a gun to my head, I will NOT be shipping this thing halfway around the world for $3.05". ZERO seller protection, ZERO phone support, ZERO buyers. Stick with eBay and let this joke of a "competitor" fall away into obscurity where they belong.
Tip for consumers: Run.Ask Jerry about Bonanza
I love it because is not ETSY, which has arbitrary rules enforced solely at the whims of a bunch of weirdos that work there and also have their own shops. They have all these made up titles among themselves and their community! I am soooo happy that there are being sued by the dumb people that purchased their stock. Seriously a place that allows copies, chinese products, fraudulent 'witchy' products, went public and the buyers did not educate themselves as to what they were buying? Copyright infringement is allowed for the few that have thousands of sales (bringing their fat fees to feed etsy) people that re-sell items like 3-Birds...blah blah.(she is also on ebay now) that are found on ebay for $1 on alibaba for 0.50 are sold by her for $15 to $30...if you have thousands of sales you can sale replicas or cheap $1 stuff from china until the cows come home, yeah this is the etsy way! Party goods are all IP violations yet they gross thousands of dollars, you can download IP images, they can use any brand name when selling their crappy goods...it's a joke
Bonanzas response was the same one they give everyone now I know this is a pathetic joke I'm sure the pressure is high with investors money at stake so it's a cowardly minion reply wait probably not even its a generated reply just like I got over and over again I tried unsuccessful to close my account I don't want to see any of my personnel info on there but yet I can sign in and there it is I can't even pay my 1.17 yet they want my info still oh yes I see it now oh we had to charge you a processing fee and buyer wants refund if this happens I know it's a set up delete my info not feeling it here
I registered there as a seller on 04.10.2015 and since then I sold 11 items. I imported all my items from eBay, I currently use Bonanza as an additional site where I offer my products.
I had 1700 items views in 1 month. I did not subscribe for any extra membership. I have the most basic account. There are different memberships available so that your items can be more visible to buyers.
The fees are very low and the items are visible in Google search so that buyers can see them.
The only problem which I have in Bonanza is that all my eBay items have free shipping, but in Bonanza it shows random amount of shipping with every item instead of the free shipping.
I would recommend using this website.
They Suspend accounts for no reasons and without any warning or notification.
I've had almost 1,000 items finally listed and now they are all gone, 2 years of
hard work for nothing - DON'T WAST YOUR TIME... You Will Regret It Like Me.
Bonanza should have never suspeded TurnkeyPhpSeller
Their system has flaws and need to be investigated... .
Bonanza is loosing good sellers for no reason.
I'm Now selling on ProductTunnel.com because Bonanaza Support isn't very nice and is Un-Fair.
Most Un-FAIR Marketplace i have ever seen...
Tip for consumers: DON'T WAST YOUR TIME... You Will Definitely Regret It Like Me.Ask Darrel about Bonanza
I paid for a pair of shoes on 6 th October, initial email told me I would get them in 7 to 10 days, well the seller has changed shipping date 11 times now, won't respond to any of my emails, now I have a December date for shipping, very very unethical practices going on here, and as for the idiot going on about BBB lets all ask him for our money back, I'm going through PayPal now with my complaint as I know I won't ever see the shoes, this was my first and last venture away from eBay, please don't send them money
I exposed Bonanza.com for unethical practices. Their seller refused to provide tracking information for a paid for product. Bonanza would not help me. They would not return my ph calls. When I called them out they blocked my access to the website.
So if you're on a public forum for a review 90% of the time you've got an axe to grind. This review is different. Bonanza delivered as expected 4 years ago. I bought a Classic Accessory Boat cover with a 5 year warranty. In the TX sun, nothing last 5 years. Classic made good on their 5 year warranty. Now if you look close enough at the two web sites, it seems Classic and Bonanza seem VERY similar. When my new, warranty claim boat cover deteriorates in 4 years, I'll be back.
I love Bonanza, mainly because they are not Ebay.
Bonanza appreciates their sellers (unlike Ebay)
Bonanza REALLY appreciates their buyers (unlike Ebay)
Bonanza offers unique items, fair prices, it's user friendly and a lot of fun.
I have never had an issue as a buyer or a seller. Every transaction was smooth sailing.
I am hooked.
Tip for consumers: Contact the seller if you have any questions.
They are always more than helpful.
My accounts was shutdown for negative feedback. The issue with bonanza is that you can't remove negative feedback if the issue is resolved and most people don't leave feedback anyways. Only mostly those that have a bad experience because most buyers are 1 time buyers in my experience and i had over 370 sales.
Basically i was shutdown due to having negative feedback mostly due to out of stock items where i sent a refund and this was stated in the terms that it may happen to be out of stock. I am extremely disappointed i thought bonanza was different but they really never replied to my questions i just got a generic message to move! on.
The shipping system is a scam its self big enough to support a company .50$ at a time, and they are $#*!ty. super $#*!ty. it a serious bonanza of people maybe getting orders, and sellers maybe getting to sell.
Please see below the response I got to my last email asking them why the goods had not arrived or been shipped in the time frame quoted. I asked them not to send the goods as I had sourced them elsewhere. They still sent them, a full week after I told them not to and the below is the response to my email telling them not to ship. The below is the response I got. I have not edited it at all:
Show quoted text:You don’t have to be an ass about it.
Obviously not a company I want to do business with
Bonanza is not a very dependable site nor are there business practices.I highly recommend that you stay clear of this site.In my experience my website and another persons website were some how connected according to bonanza so with out warning they were completely wiped out,this sites had been up for six months then out of nowhere gone.there lack of communications and desire to help you as a sell is obsolete. These types of business selling site need to be more controlled. they attack your bank account with out warning of any sorts.
PLEASE AVOID the HEADACHE.
Ebay is better because has more traffic that is it! it's not really rocket science to figure that out
Alexa rating ebay website in world around 20
Bonanza rating website in world around 4000 basically that mean 20 times less Also it's not that popular yet but neither was ebay after first 7years first I heard about ebay was in 2002
Ebay more than 20years
bonanza more than 7years only so it's obviously not there yet need 13 more years for sure
Tip for consumers: BUY ONLY WITH PAYPAL
READ SELLER POLICY BEFORE BUYING ANY EXPENSIVE ITEM'S
divineebooks was suspended along with another website .bonanza claimed the two websites were working together,both were separate entities and bonanza with no warning or contact wipe there site clean. Bonanza has no regards for customer service for seller or buys .complaints were filed with The BBB: http://www.bbb.org/alaskaoregonwesternwashington
please review there record which will show the history of complaints and poor business practices.
I ordered a leapfrog magnetic alphabet set from bonanza back in August! Never received anything! I got on and looked up the tracking information to find out that it was shipped to New Jersey when I'm in North Carolina! I'm positive my shipping address was correct bc it went through PayPal! I have tried to email the seller through bonanza and through PayPal! No response yet! I want my money back!! WILL NEVER GET MY BUSINESS AGAIN!
The seller I bought was suspended right after my purchase and I am now having to escalate the case on Paypal to see if I can get my money back. I see many others have had this problem too. AVOID! Sticking to eBay from now on! Won't waste time on this site.
I love reading reviews from people. First of Mark D. is full of crap and if he/she thinks we believe a word their saying then just wow. Secondly, to everyone that is writing a review(good or bad) about a product/buyer that was purchased on the site should just be kicked off this site. The site should be reviewed not some random seller on it...you people are $#*!ing stupid. Lastly, most of the 5 star reviews are fakes planted by the site plain and simple. Overall this site looks like bad news because most of the people on it are retarded. When you have a website where its main users a $#*!ing stupid then the site itself is gonna suck.
I am a current seller on Bonanza.com and have also done a YouTube review https://youtu.be/p7bl-7-BDIg
Bonanza sales have been really dead, but sales on every marketplace I sell on have been dead so far this year, even on eBay in general.
I personally use a basic booth at Bonanza which is essentially a free store, similar to Ebay's basic store. Selling on Bonanza has a basic fee of 3.5% that allows you to have a booth.
While I am not convinced Bonanza's Memberships or Webstore offer any genuine significance to the amount of traffic or sales a seller will have, I am convinced that selling on Bonanza with at least a free basic booth is worth while for anyone who sells on Ebay.
The reason is, that Bonanza can import your products and it you set the import settings correctly, Bonanza will remove any items sold on Bonanza from eBay. If your product sells Ebay, Bonanza will remove the product from being for sale on Bonanza.
Bonanza also is now capable of importing products from Etsy and Amazon.
This essentially allows you to mindlessly have your products for sale on those marketplaces like Ebay, Etsy and Amazon where sales and traffic are higher, while also having a central free store "booth" on Bonanza, where you could have all of your products from all three main marketplaces in one location, giving slow moving items additional sales potential.
In my experience, I've generally had sales on Bonanza when my sales have been slow on eBay. I have no explanation for this. My sales on Bonanza average around 3% compared to my sales on eBay, but so far, those sales have been larger priced items selling on Bonanza.
One nice thing about Bonanza is its option to adjust your final value fee from the 3.5% to a higher level to participate in Google Shopping Cart for 6%. Other higher commission fees are available for places like Bing. That being said, I've only had one sale from using the advanced advertisement fees. All but one sales on Bonanza have come from search results.
Bonanza also allows you to easily set-up Coupons and discounts for your booth, coupon codes to give out privately and other free advertisement features. Several of my sales have come from my passing along the fees I save compared to eBay to shoppers.
For instance, on ebay, I pay as high as a 10% final value fee when a product sells, but I also pay 10% to ebay on my shipping price. Ebay promotes this "Shipping Fee" under the deceptive guise that it is justified in order to prevent sellers from over charging on shipping prices. That idea is ludicrous! On Bonanza, I pay a minimum final value fee of 3.5% (higher if I choose advertising) My shipping is whatever the USPS charges for the weight. I also include in my products price a small amount to cover shipping materials.
While eBay does offer "Shipping Discount Prices", a seller loses most of that when eBay takes their 10% Shipping Fee.
The economy honestly is in bad shape regardless of what politicians are telling us. We supposedly have a low unemployment rate, but it doesn't take into consideration, all the laid off people who gave up looking for work. Since those people are not working, they are not buying. For this reason, sales on all marketplaces have been low for the past two years and next year will probable be even lower sales.
Conclusion: Bonanza is a great place to sell online in addition to your main marketplace if you sell on eBay, Amazon or Etsy, due to it ability to easily import products and photos from these places, as well as sync and remove products that sell on those marketplaces or Bonanza.
You can't beat the low 3.5% cost for being able to have all your products listed in one location.
If you can drive customers to your Bonanza booth, that can help with your sales, since Bonanza search does have tendencies to push views towards those paying for one of its membership upgrades.
I personally, place a flyer in every product I sell on ebay that offers a private discount coupon to any of my ebay customers who want to take advantage of it on Bonanza.
I've also had a couple of sales come from Twitter, who came to Bonanza and took advantage of the discounts I have set-up for visitors to my booth.
Other than Bonanza's stupid counting of a product inquiry that didn't turn into a sale which Bonanza downrated me for, counting it as an "Unshipped Product", I have no other complaints.
My customers on Bonanza percentage wise are more likely to leave me feedback than my customers on eBay. On Bonanza 70% have left me feedback. On Ebay, 25% have left me feedback.
Since it doesn't take much extra effort to cross-sell to Bonanza, I fully recommend it Bonanza for the opportunity of picking up a few extra sales once in a while that you otherwise wouldn't have - but the traffic and sales are not available on Bonanza to justify paying a monthly fee for one of its membership upgrades.
Go with a basic free booth and if you're inclined then participate in the advertising options.
Also, self market your booth by putting a flyer with a Bonanza Coupon in the boxes you ship to your customers on eBay, Etsy and Amazon. Since your saving at least 6.5% in fees compared to eBay (more if you sell on Amazon) you can easily offer that as a discount coupon to help get more sales on Bonanza.
The Bonanza Booth is the easiest store front you will find online, has coupons, discount features you can use for promotion and offer as store sales to your booth visitors.
Final thoughts: Expect only 10% or less of sales compared to the top three marketplaces. Expect only 1% of your visitors or views on Bonanza compared to the top three marketplaces, in part because Bonanza averages around 65,000 visitors a month compared to 1,165,000 visitors a month on eBay.
My Bonanza Booth averaged 360 visitors over the last several months using the advertising updates which should place my products on Google Shopping and Bonanza's own promotional methods at 9% - none of those visits came from Google Shopping and there was no indication that Bonanza's own promotional methods delivered any additional traffic per month, than I received when I had my booth set at 3.5%
Consider selling internationally! I recently lost a $125.00 sale because I haven't set-up international sales yet.
Tip for consumers: Tips:
1. Use a basic free booth that comes with the 3.5% final value fee.
2. Start off with a free basic booth and don't upgrade to a membership unless your sales on Bonanza justify and can easily pay for the benefits.
3. Try out the advertising options for Google Shopping Cart and the other options that have a higher final value fee to see if your particular products will benefit.
4. Take advantage of Bonanza's eBay, Etsy and Amazon import and cross-selling features.
I was a loyal seller on Bonanza for a few years until they just shut me down without warning while I still had packages to send to my customers. They took the money that was paid to me in my account and I could never recover it. Bonanza had great potential but it has been ruined by pettiness and greed. I had great and loyal customers who stuck with me but Bonanza did not care.
bad bad bad but i dont have to say $#*! mark d keeps posting this after every negative feedback.. i hope he has a gf or wife so i can giver her my bonanza in the ass.. here mark dont bother postig your $#*! i got you.. and yo girl "Mark D. [Bonanza Rep] Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist."
When I started selling on Bonanza I opted for the Platinum plan and only had a single sale in one month (my item cheaper $3). I canceled the plan and never had more than two sales a month and today make more than 1.5 month without selling anything in Bonanza. It is very common to end a month without selling anything in Bonanza. More than two years after I started selling on Bonanza and I have more sales in eCrater. Another fact is that in Bonanza a buyer never give me a feedback and at eCrater already made several positive feedbacks.
All of my products imported from eBay to Bonanza were with the wrong value of international shipping and I had to fix one on one.
Another fact is that Bonanza promise lower fees and suggest you discount it in product prices, but if you accept promote with Bonaza's partners like Google, Bing or Nextag and make a sale through them, the rates go up much further than of the amounts levied by eBay.
Do not spend your time and efforts with Bonaza, they only are interested that you sign in expensive plans with promises to sell more.
Also do not believe that talk of "Bonanza has an A + rating with the Better Business Bureau and ... bla bla bla", many eBay sellers have made good reviews for Bonanza to affect eBay and believe that future research Bonanza will lose positions .
I rarely remember the Bonanza exists because of lack of sales, but I need to remember to cancel my account there and remove my products.
If anyone has the potential to combat eBay, this will be the eCrater.
If something changes in Bonanza and I have good sales there, I'll come back here and change my feedback.
Placed order for 5 Seresto collars and was contacted by Bonanza the next day informing me the seller has been suspended. Put in for PayPal refund and received it quickly. Now after close to a month with no response from another Bonanza seller as of last week as to shipping status or date, putting in another claim with PayPal. Just ordered one from seller that is not International on Ebay. If I am happy, I will then order four more. Bonanza posts very attractive prices and they just never deliver. My poor cats have been scratching badly because the Sentry brand collars I got at Petsmart do not work. Avoid Bonanza unless you like wasted time and aggravation.
At first, I was very excited about Bonanza as an alternative to Ebay. I'm a powerseller on Ebay, but I'm tired of their fees and Nazi like tactics, so I decided to give Bonanza a try. I spent several hours listing my items, waited for them to activate my account, which took longer than the 24 hours they tell you it will take. Eventually I had to email them and tell them it had been almost 36 hours. They immediately activated my account.
After a full day, I had not received a single view on any of my items. Not one. Nobody had visited or looked at any of my items and they are all pretty popular items. I even signed up for additional advertising in which you pay more commissions, and still nada.
I emailed them about this and they responded with a canned response that was completely irrelevant. They clearly didn't take any time to research my issue. The email told me to do a bunch of things that I had already done.
I have since emailed them 3 times requesting assistance and they have not responded. Then, I finally got a response and it said "We are marking this ticket as resolved"!!! LOL. Resolved!? No one had ever gotten back to me.
I wrote back one more time and told them this was not resolved. I explained that I was an Ebay powerseller and I am looking for an alternative to Ebay. They still have not responded, so they must not care.
I won't be using them again and I cannot recommend them to anyone. Awful, waste of time.
UPDATE: I wrote a negative review on the Better Business Bureau and here is how shady this company is: They deleted my account and then told the Better Business Bureau there was no such customer. Luckily I had the email thread between myself and them which I sent to the BBB. Scammers!!
I bought a Norton key from a seller (StrombergTech) and I wish I had read the reviews! Apparently you have to scroll way down the page to see any weird details. I thought looking at my screen I had all the info (on a pc), at the bottom there was a bunch of garbage about not being able to link with your account. Anyway, Norton support confirmed this was a used key linked to another account (I was given the name and email of the person).
The seller is refusing to give a refund. When I contacted Bonanza, I was told, as far as an unclear listing, that their 'format is standard'. Not at all.
Bottom line, just stay away.
bought license code and link for it no actual physical item had to be delivered and on seller website info was that it sends a link and code within 48 hours so third week now and no code no reply from seller and to start a complaint bonanza forces you to wait forever and hides seller profiles which makes it even more suspicious ...
I am new to Bonanza as a seller. I cannot begin to tell you how much I love this site! Everything you need to do is so easy from listing, to importing, everything! It has a very clean feel which is great. I still haven't sold anything but is has only been a week.
As far as everyone complaining about not recieving their items......believe it or not this happens on every site there is. You are confusing the actions of the seller with the actions of the site. When you purchase something from any seller you should be looking at feedback. This is the one most important thing that will give you the biggest idea of a sellers reputation. Anyone who sells and has great feedback is not going to do anything to ruin that reputation. You have no idea how hard it is to get people to leave feedback. If you see someone with great feedback you can pretty much feel good about buying from them. Also, another good indicator is if the seller responds to questions within a reasonable amount of time. I sell on three sites and at least four times a day I go through all of them to see if anyone has left any questions.
Reality is that any site can only do so much to prevent the bad sellers from scamming people. Bonanza is a site where Sellers sell.....you really shouldn't look at it like you are buying from Bonanza, you are buying from the Sellers. It really is up to the Buyer to not just look for the cheapest item they can find, but to buy from a seller who will openly display their feedback and take the time to respond to any help needed. That is any Buyers best shot for a positive experience.
What I have seen in my first week at Bananza is that it has a great flow for selling. The setup is great. Hopefully it will match the sales my other sites have!
People should not be complaining and blaming Bonanza for unscrupulous Sellers, they are on every site on the internet. Besides looking for the best price, also look at the Seller.
I, too, ordered from the site and I'm very dissatisfied. Still waiting over three weeks for an item that stated 1-10 days for delivery. I had to open a dispute through Paypal. Absolutely RIDICULOUS!!!
A TOTAL SCAM!!! THE WORST!!! SHOULD HAVE READ THE REVIEWS! DON"T ANSWER EMAILS AND YOU WILL NEVER SEE YOU MONEY AGAIN!!! DONT LET THEM TRICK YOU WITH THE BBB BS!! MARK D. ANSWERS ARE TOTAL CRAP READ ALL THE FOLKS THAT HAVE BEEN BURNED BY THESE GUYS!!!!!!!!!!!!!!!!!!!!!!!!!! BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Frodo O. I am a real Person from California Fresno and this is the second time i wrote here. And i think your a worker or a made up name made by someone that works for or a long time seller from Bonanza.I keep seening MARK D reposting his BBB. the truth about the BBB That is the reality of what is taking place within BBB. Companies that PAY MONEY can defend their reviews, companies that don’t think it is right to have to pay BBB cannot defend their reviews. Not only this, people cannot go to BBB to post positive reviews if that given company is not paying the Better Business Bureau, so they have worked to create a system that forces companies to fatten their pockets because there system itself is geared to make every single company look negative.
“You must be accredited to be able to get a positive review, and if you do not pay, you do not get a good rating.”
Is BBB Accreditation Worth it?
BBB accreditation is a huge cash grab. Before you start thinking that I am just disgruntled about the service in general, let me explain my position on it and why I don’t think the accreditation is worth it. Or better said, why I think the accreditation is a bit of a hoax.
Let’s look at a hypothetical scenario…
A totally legit company runs a very successful business. They have a competitor that complains on their BBB profile and gives them a bad rating (purposely). The company is then required to “pay” BBB and become accredited if they want to get back a good rating. This accreditation can range from $400 per year to $1,000’s per year, depending on the size of the company.
In essence, it is a one way rankings site that ONLY allows you to help folks that complain if you pay BBB a sum of money every eyar.
To be honest, you are literally feeding the BBB MONSTER if you get accredited. If people stopped paying them for their ludicrous service, then they would get the hint that their entire business is a complete scam and it would force them to change.
Do they really deserve to be paid for only allow “bad” and often times “fake” negatives to be posted about your company?
That is up to you. If you do pay them though, you are the reason they are in business with such a fraudulent service. Yes, it will allow you to get a better grading, so ultimately in may be a business decision.
Me personally, I refrain from feeding them any BUSINESS because of their unethical approach to ratings and the fact that I like to operate off of principle