Unlike feebay there is no hidden fees and customer service is good. (in 21 reviews)
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I bought a Norton key from a seller (StrombergTech) and I wish I had read the reviews! Apparently you have to scroll way down the page to see any weird details. I thought looking at my screen I had all the info (on a pc), at the bottom there was a bunch of garbage about not being able to link with your account. Anyway, Norton support confirmed this was a used key linked to another account (I was given the name and email of the person).
The seller is refusing to give a refund. When I contacted Bonanza, I was told, as far as an unclear listing, that their 'format is standard'. Not at all.
Bottom line, just stay away.
bought license code and link for it no actual physical item had to be delivered and on seller website info was that it sends a link and code within 48 hours so third week now and no code no reply from seller and to start a complaint bonanza forces you to wait forever and hides seller profiles which makes it even more suspicious ...
I am new to Bonanza as a seller. I cannot begin to tell you how much I love this site! Everything you need to do is so easy from listing, to importing, everything! It has a very clean feel which is great. I still haven't sold anything but is has only been a week.
As far as everyone complaining about not recieving their items......believe it or not this happens on every site there is. You are confusing the actions of the seller with the actions of the site. When you purchase something from any seller you should be looking at feedback. This is the one most important thing that will give you the biggest idea of a sellers reputation. Anyone who sells and has great feedback is not going to do anything to ruin that reputation. You have no idea how hard it is to get people to leave feedback. If you see someone with great feedback you can pretty much feel good about buying from them. Also, another good indicator is if the seller responds to questions within a reasonable amount of time. I sell on three sites and at least four times a day I go through all of them to see if anyone has left any questions.
Reality is that any site can only do so much to prevent the bad sellers from scamming people. Bonanza is a site where Sellers sell.....you really shouldn't look at it like you are buying from Bonanza, you are buying from the Sellers. It really is up to the Buyer to not just look for the cheapest item they can find, but to buy from a seller who will openly display their feedback and take the time to respond to any help needed. That is any Buyers best shot for a positive experience.
What I have seen in my first week at Bananza is that it has a great flow for selling. The setup is great. Hopefully it will match the sales my other sites have!
People should not be complaining and blaming Bonanza for unscrupulous Sellers, they are on every site on the internet. Besides looking for the best price, also look at the Seller.
I purchased office 2013 on the bonanza web site in April 2015. I still haven't receive my software. Bonanza won't even respond to my complaints.
A very unhappy customer.
I, too, ordered from the site and I'm very dissatisfied. Still waiting over three weeks for an item that stated 1-10 days for delivery. I had to open a dispute through Paypal. Absolutely RIDICULOUS!!!
A TOTAL SCAM!!! THE WORST!!! SHOULD HAVE READ THE REVIEWS! DON"T ANSWER EMAILS AND YOU WILL NEVER SEE YOU MONEY AGAIN!!! DONT LET THEM TRICK YOU WITH THE BBB BS!! MARK D. ANSWERS ARE TOTAL CRAP READ ALL THE FOLKS THAT HAVE BEEN BURNED BY THESE GUYS!!!!!!!!!!!!!!!!!!!!!!!!!! BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Mark D. [Bonanza Rep] will post his copy and paste about BBB! that does not mean you guys are are good ecomerece website for selling and buying. I been a seller for 14 years now and learn how to be a independent entrepreneur seller online. little hard work and you can have your own website and sell online keep all of your profit. i sign up with Bonanza back in 2010 i have used all of there service thay charge a monthy fee. i was paying $50 monthy fee and the google percentage fee when ever someone purchast it on bonanza if customers found it when they google search it and purchase it i was paying high as 13% plus paypal fee%3. and Bonanza fees. there are hidden fees, and Bonanza takes there monthy fees 2 weeks before the due date. they are scam artist there is no high traffic there! you have to pay extra to be on top of Bonanza listing. they get you when they want your credit card so they can take your fees in advance. be warned there is nobody to talk too.you have to email them for any issue you have. and there are many china sellers and drop shippers that dont have the items in hand.be very careful who you buy from. Bonanza are just the middle person that cant deal with your transactions or the buyers complaint. not worth selling here to slow and not fun just waiting for 1 sell a month. i am a experience seller online i been a ebay power seller and aslo been a Amazon seller too, bonanza is a poor Business Pratice will never grow like a big ecommerece online corporate world. STAY WAY I WARN YOU.BONANZA IS NOT WORTH IT! why spend your time on bonanza community playing stupid mind games. if your there to make money not wait and wait! while you wait there no sell in your shop. its a waste of your time!! been there done that!
To all you curious @jumping the bonanza train or newbies already on the train Yes it does work WHEN you work it! Just like everything else in life worth taking a chance on"It takes a little elbow grease"My mom would say~I myself do alot of my own pr work by getting out and meeting people.I say hi invite them over.Be creative,make it fun almost like in life,think of a theme~a garage sale,a $#*!tail party,which in turn you now have their attention,Make a sale inviting with a % off,free gift, a swap~You get it.Now if you are a busy bonanzler u can also make it work.Whenever i could not market for myself I would pay a small fee to a fellow bonanzler that i knew could get my store out there in the bigger world.I came into bonanza early on so bonanzlers know me.They trust me and it is a win win.The key to this sight is being seen or not to be seen.....Speaking of being seen I apologize @not getting back to you know WHO~We in florida as you have seen or heard have been under the weather a bit floods,winds rains~PLEEZE mother nature let up.I was knocked off line myself Soooo sorry @ that!!! I'm back~Visit
Tip for consumers: Be seenAsk Dawn about Bonanza
Recently I purchased some items from Ps_youwontforgerme with amount $434.00, suddenly Bonanaz send email said my account is lock, they are unable to open it for me, I tried to contact them and attached my roof purchased with Psyouwontforgetme, Bonanaz customer service never answer back to me, I sent out 2 email to Psyouwontforgetme to discussed about item I bought, and would like PS....me process the service, Ps....me did not answer me either, I called PayPal and asked for dispute, PayPal customer service had sent out email to contact Ps...me and gave them 3 days to resolve the issue, to day is a third day, if Psyouwontforgetme do not answer back to PayPal and me, I am going to dispute for all. $434.00 is huge money
I have tried everythings I could and politely I contact and very patience, either Bonanaz and Psyouwontforgetme are not cooperating with me, so I had to have PayPal involve, or legal action
Order an item a month ago. Never recieved item or shipping info, but the money was withdrawn from my account. Contacted seller who claims Bonanza never told her about the order, asked if I wanted to item or a refund, I said either... never heard from her again. Contacted Bonanza, never once heard from them. IRATE at this point. Not sure how to go about getting my money back considering the company can't even return an email... an email I was prompted to send (and received a generic email in return saying they would contact me in 24 to 48 hours... that was over a week ago... such bull$#*!.) Legal action is next!
Oh, and Bonanza bot... if you reply that "Bonanza has been rated an A for customer service..." seriously, stfu. Want an A from me? Return my emails and my money!
Do not purchase anything from bonanza. I ordered a belt for my son and they charged my account and sent me an email saying my shipping was cancelled but never gave me credit for the charge. Was never able to get ahold of the seller either.
So many bad reviews on this site. (smh) One of the problems is i think, The "Go To" place is ebay. If you can find it on that hell forsaken site, why look anyplace else? I know, i sell there also. But i sell on lots of sites, ebay has taught me not to "put all my egg's in one basket, so to speak" however, I do feel most at home on Bonanza. Sales all depend on what someone is looking for....if they find it on ebay, that's it. why look any further, UNLESS you bring them there. yes, we have to tweet, and pin and advertise our items like crazy. But i do get sales out of it. and never, not once, have i ever received a return on an item. Also, Bonanza has recently gotten many "Ebay refugee's" and if something does not sell right away, they get all mad and complain and leave. Well, in my opinion, one day ebay will either no longer be there or will run the small seller out of town, as they have been trying to do.....Then maybe these sellers will learn how to tweet and pin their own items. There is nothing underhanded about this site.....it IS free to list items, fee's are less than ebay, customer service is awesome (if anyone tell's you different, sorry its just not the truth) sales are not as good as over there, but its alot less hassle. I love Bonanza.
"MARK D." Is full of $#*! always posting the same crap over and over as a reply to people's reviews Mark D. [Bonanza Rep] Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist." what a $#*!ing $#*!, or a bot.
NOT SURE HOW THIS PLACE OPERATES & HOW THEY ALLOW CLIENTS TO OPERATE UNDER THEIR NAME, I ORDERED SOME FLEA MEDICINE FOR MY CAT
& WAS RIPPOFF BY THE SELLER, I CONTACTED BONANZA THINKING THEY WOULD RESOLVE THE ISSUE ONLY TO GET ZERO REPLIES ABOUT MY PROBLEM STAY AWAY FROM THIS SITE.
Tip for consumers: MAKE SURE TO USE A CREDIT CARD NO CASH OR BANK TRANSFERAsk Scott about Bonanza
Bouth $52 in chinese items on this site, and seller took money and ran. Bonanza kicked him off site,and tells me "too bad". I feel Bonanza is responsible for the loss. I am going to file with BBB. Amount is too small for legal action, but definitely do not buy ANYTHING through this site.. I will post updates as they happen. I am seeing if paypal can do anything at this point.
Here is what Bonanza wrote to me once I complained about this seller:
"The seller for your offer has been suspended from Bonanza for conduct unbecoming a good seller. They have been prevented from transacting business on Bonanza ever again. Thank you for reporting their dishonest behavior
We recommend that you immediately file a claim with PayPal against this seller to get your transaction refunded."
They are probably in cahoots with him.
BBB Complaint filed ID 10700778. BEWARE of this company! BBB shows 76% bad rating for company:
Tip for consumers: Do not buy through Bonanza! They are letting scammers sell on their site with no ramification when they take off with the money you give them. Very unscrupulous.. I trusted Bonanza, but not any longer.Ask STan about Bonanza
All you need to do is look at the completely useless boilerplate that "Mark" copy-pastes to EVERY bad review, regardless of the content. Clearly, this "Mark" person/robot isn't even reading these complaints -- only the ratings -- as "Mark's" one-and-only ever-repeating response doesn't even apply to many issues raised here. The fact that "Mark" thinks this is an acceptable form of dealing with customers who are complaining about Bonanza's LACK of customer support should tell you everything you need to know. Their concerns about Bonanza's truly laughable customer support are not only real, but manifested here for all to see. If the "Mark" robot posts the same blurb about the BBB on this review as "Mark" has on all other low-rated reviews, then you can rest assured that no one at Bonanza.com is listening or gives a crap.
To "Mark": if you are a real person, prove it by replying to the specific issue in this post (that Bonanza doesn't even read their customer's concerns, let alone provide any kind of support). If you are not a real person, then show it by posting the same weak line about the Better Business Bureau as has been posted already to every bad review here. Make sure there is no variation in any way to your usual response if you want us to believe that you are just an algorithm.
First to buyers. Cannot believe how stupid some people are. You buy something off a site like Ebay or Bonanza, you take the problem up with the seller, or the Payment method used to pay for the item. Something goes wrong, you buyers are immediately so dumb to blame the hosting company. Not the seller. The seller sold the item and thats who you take the problem up with. The fact that you want everyone to resolve your problems and do nothing about it yourself. You contact the seller and you wait a few business days, if you have a problem with something, after you contact the seller 2 times in 5 day period, if you cant get a resolution, then file a dispute. If you paid via PayPal then file a claim with Paypal. You buyers are pathetic and rediculous at the same time. Buying a wig for your son and now your contacting an attorney. LAUGHABLE! So thats our thoughts on you buyers. You take shots at everyone and everything and lets not forget that you buyers commit more fraud than sellers. But thats another topic. Anynows..
Bonanza is worthless. They dont respond to emails, as you can see, Marks cut and paste responses for every negative complaint shows you what this place really is. 1 week and things arent on google. So we updated to the most expense platform and bet nothing will go on Bing or Pricegrabber. Mark if you think we're going to pay you for nothing, keep dreaming! Learn to answer emails and get things working like sellers pay to you do so.
And there so called Editors Choice award, is another fake promotional BS. Bonanza was begging sellers to complete their own internal form and more than likely taking shots at sellers if they didnt like the service. It wasnt a opinion based survey, it was a scam! Again going with Mark he's a scumbag. If there's a dispute with a buyer, they will sell the seller out at any change they get. Instead of telling the buyer to contact the seller and work things out like they should do so, they just tell the buyer to file a dispute, they try to wash their hands clean of eveything. They are worthless.
i just buy a jeep wrangler and i spend about $385.00 when i receive the product and i open the box i found it was broken and i try to contect with bonanza no one contect with me not at all this is suck i never going to buy anything from then ever again and i also tell other people don't do that mistake.
We purchased software that came without a sealed package. When we decided not to use the product and tried to return it they gave us the run around for 2 months before we finally gave up.
Don't deal with this company unless you want to throw your money away!
Beware of buying anything through Bonanza from Deal Brands. I spent endless time trying to get my money back after I returned a pair of sandals. Deal Brands simply would not respond to e-mails or issue a credit. Finally PayPal had to intervene and get me a refund.
I ordered a wig for a costume that my son needed. It never showed up. Bonanza gave me the run around and refers me.back to the seller who will not respond. I have called an attorney and WILL PURSUE A LAW SUIT!!!!!!! Unfortunately with family in the business of law BONANZA AND OR THE SELLER WILL BE PAYING!!!!!
eBay needs some competition and Bonanza is a good place to start. I have had free account with Bonanza for years and occasionally selling items. I love the layout and easy of uploading my postings from eBay too. I recommend it especially when you can us the site free.
My account was terminated a while back for some nonsense reasons, All you get when you ask for an answer is a robot reply. NO FURTHER reasons as to why. the funny thing is that when you find another seller according to them violating listing policies and you report them, Bonanza just ignores them. When you ask why , you get the run around. I hope all people on this board would get together and do something about this market places, who place listing rules and overlook stores violating the very same rules they have put i place, just to make a few bucks of the sellers.
Since Ioffer is pretty done and banned by Google. The Chinese counterfeiters have a new place to go and sell with no problem. Bonanza is full of counterfeit DVDs, Clothes, and ect.. Legit sellers won't able to make a sell because the same legit item you try to sell is already on the site for 90% off the retail value because it's fake. Also for some reason they quickly to approved a counterfeiter items than a legit seller. I guess they want to make money!! Soon or later, they will be like ioffer if they don't clean up the site.
I have been selling on Ebay since they started many years ago but their fees have become out of hand so I put up a few quality items for sale on Bonanza but when I have run into any problems, there is virtually no Customer Service, nor Contact info and whatever information they send you in generic email isn't valid.
DON'T BOTHER TRYING TO SELL ON THIS SITE!!! Either they don't have their act together or worse, they're a scam.+
I tried selling on Bonanza for years as an alternative to Ebay. There are no listing fees and overall it costs you less to sell an item. Unfortunately, sales are very low to non existent on Bonanza. For every 200 items I sell on ebay, I may get one sale on Bonanza if I'm lucky even though my prices are competitive. Customer service is either poor, or they don't get back to you. It's a waste of time to sell there.
I started doing business with Bonanza since 2010 and suddenly in January of this year 2015 they terminated my store for the following reason: "Reilly, Jan 22, 09:26:
Our system recently notified us that a computer used to access your account has been associated with other accounts that have been suspended on Bonanza due to violation of our terms of service (http://tinyurl.com/BonanzaUserAgreement).
We apologize that we are unable to provide further details about the other account(s) involved with this action. In our efforts to keep Bonanza the safest possible marketplace for our buyers and sellers to use, it is our mandate to be proactive in suspending accounts that have been associated in any way with site misconduct. We understand that it may not have been your specific actions that caused this suspension to occur (for example, if other family members logged into your account), but we choose to err on the side of caution in matters of user safety.
If you have any transactions that were in the midst of being processed, please let us know at your earliest convenience and we will be happy to assist you in getting those transactions completed and processed. It is our policy not to notify other users of our suspensions when possible. We strive to keep this matter as private as possible to preserve your reputation on Bonanza.
If you have any further questions, please see our terms of service, which provide complete details about our user policies, including our right to suspend an account at any time.
If you are interested in moving to another marketplace, we recommend ioffer.com or ecrater.com, both of which have strong monthly traffic and a good base of buyers and sellers. eBid.net is a good site for those who wish to deal in the auction format.
We sincerely apologize for any inconvenience this may have caused you.
I DID NOT DO ANYTHING WRONG, EVER. They did not care that I spent lot of time and effort. I had more that 2000 items for sale. I would never make businnes again with bonanzle, since they has demostrated to me that they are very unprofessional.
I have never ever encountered such a horrible time trying to reach someone for customer service the site made an error and started giving all my sales discounts even though I removed this feature needless to say there was this one sale i just couldn't take the hit on. so i emailed and emailed and tried to find a phone # then i found a # online i call and it's a Google voice # this # anyone can get. If ths so called business is legit then why don't they have a real phone or why don't they have live customer service reps. DON'T SELL HERE I REPEAT DON'T SELL HERR YOU WILL LOSE MONEY. ALSO THEY SAY THEY WILL AUTOMATICALLY BILL YOU ON THE 5TH WELL GUESS WHAT THEY ALREADY BILLED ME AND I HAVEN'T EVEN COMPLETED THE SALES. GO TO EBAY IT'S SAFER AND THEY HAVE LIVE CUSTOMER SERVICE THE FEE IS ONLY 1% MORE NOT THE 3% THAT BONANZA CLAIMS THEY ACTUALLY CHARGE YOU 9% ACROSS THE BOARD. EBAY GIVES YOU DISCOUNTS AND NOT ALL ITEMS ARE TREATED EQUALLY
Tip for consumers: to buy from it is great if you don't run into problems for sellers it's a nightmare you will lose moneyAsk april about Bonanza
Me and my friend both ordered off bonanza at the same time for the same thing but different sellers. Then a week later we both got the same email saying BOTH of our sellers had been removed from the sure due to fraud. Neither of us got our product and have to go through a lot of trouble to. Get our money back
I tried Bonanza as an alternative to eBay - it is WAY hard to sell with all eBay's limits and rules and unfair feedback system. Unfortunately, Bonanza doesn't have the buyers and you NEVER see a Bonanza ad like you do eBay ads. I really don't think that anybody knows Bonanza exists. Good feedback from the few transactions I made but there just weren't enough to make much money off of.
If you have issues with items you buy then you need to take it up with the SELLER, not Bonanza.
We had a bonanza.com account multiple times. Each time we tried to a sell on Bonanza we found that the admin read our emails. They would ban or close our shop at the drop of a hat if they didn't like the least bit of what was said in the private emails. Our store would even get shut down if a person would ask about layaway before we could even reply. Bonanza goes so far as to make random accounts to ask sellers questions just so they can ban you for your reply. Bonanza has even refused to allow others we know of having a store, or any kind of an account because their user name may resemble or be the same as a past user. To top off all of their sneaking underhanded practices the Traffic sucks. Noone wants to visit a site they just cant trust. No one can trust bonanza.com
Heard mixed things about Bonanza so though I'd give the site a try myself. Got stuck in the set up process - they ask for you to list an item first, and THEN set up your account. But turns out that they need your paypal info (fair), AND a credit card, before you even sold anything. So when they say listing is free it's not, really. And you have no idea how they handle your credit card info. Like many of the people before me in the reviews below, the credit card authorisation doesn't work and no account is set up. So you're in limbo having "listed" an item but having no valid username and account!
As a tech savvy newbie getting so much trouble to just set up an account, I'd say avoid.
I tried to register for this site, mainly because ebay and paypal are a joke, however when I tried to add my credit card to the site so that I could sell, the website didn't accept it and it forced a lock on my card, resulting in having to deal with security from my bank to remove it. This happened twice. I e-mailed support for help, they said that they can't enter it manually since they have no way to contact them other than e-mail. After reading all the auto-replies about how they have a great rating with the BBB, their support is useless. I would much rather use a routing number/account number off a check than my card, but that isn't an option as well. Disappointing, to say the least.
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