Unlike feebay there is no hidden fees and customer service is good. (in 22 reviews)
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My first order. Ordered a product on the 18th of September. Response was that the product should be here in approximately 10 days by about the 29th September. They debited my card immediately. By the 2nd of October I hadn't received anything and wrote asking what was happening - no response. On the 5th October I wrote again asking. I eventually received as short curt reply that they had been 'out' at a funeral and that the product should be shipped this week. Basically they hadn't even shipped the goods yet. No apology for the delay at all. They can't surely have all been at a funeral since the 18th September until now! In the interim I have found what I needed at the store.
Will ensure that no-one that I know uses them.
Bonanza is not a very dependable site nor are there business practices.I highly recommend that you stay clear of this site.In my experience my website and another persons website were some how connected according to bonanza so with out warning they were completely wiped out,this sites had been up for six months then out of nowhere gone.there lack of communications and desire to help you as a sell is obsolete. These types of business selling site need to be more controlled. they attack your bank account with out warning of any sorts.
PLEASE AVOID the HEADACHE.
I only offering real review
SO really bonanza is quite good site if you buy something and you not receive nothing make sure you:bought it with paypal and make sure you read policy as with many site's like ebay,amazon....there are many SCAMMER'S OUT THERE !!!IN FACT WRITING NEGATIVE REVIEW'S IS A BIG BUSINESS AS 10-15%OF MONEY COME FROM REVIEWS LIKE THIS SO BEFORE YOU BUYING ANY EXPENSIVE ITEM READ SELLER POLICY AS NOT EVERY SELLER TEND TO FOR MONEY BACK ..IF ANYTHING GOES WRONG MAKE SURE YOU BOUGHT IT WITH PAYPAL ...EASY AND SIMPLE !!!THAT WAY YOU GET YOUR MONEY BACK WITH NO PROBS
Tip for consumers: BUY ONLY WITH PAYPAL
READ SELLER POLICY BEFORE BUYING ANY EXPENSIVE ITEM'S
divineebooks was suspended along with another website .bonanza claimed the two websites were working together,both were separate entities and bonanza with no warning or contact wipe there site clean. Bonanza has no regards for customer service for seller or buys .complaints were filed with The BBB: http://www.bbb.org/alaskaoregonwesternwashington
please review there record which will show the history of complaints and poor business practices.
I ordered a leapfrog magnetic alphabet set from bonanza back in August! Never received anything! I got on and looked up the tracking information to find out that it was shipped to New Jersey when I'm in North Carolina! I'm positive my shipping address was correct bc it went through PayPal! I have tried to email the seller through bonanza and through PayPal! No response yet! I want my money back!! WILL NEVER GET MY BUSINESS AGAIN!
The seller I bought was suspended right after my purchase and I am now having to escalate the case on Paypal to see if I can get my money back. I see many others have had this problem too. AVOID! Sticking to eBay from now on! Won't waste time on this site.
I love reading reviews from people. First of Mark D. is full of crap and if he/she thinks we believe a word their saying then just wow. Secondly, to everyone that is writing a review(good or bad) about a product/buyer that was purchased on the site should just be kicked off this site. The site should be reviewed not some random seller on it...you people are $#*!ing stupid. Lastly, most of the 5 star reviews are fakes planted by the site plain and simple. Overall this site looks like bad news because most of the people on it are retarded. When you have a website where its main users a $#*!ing stupid then the site itself is gonna suck.
I am a current seller on Bonanza.com and have also done a YouTube review https://youtu.be/p7bl-7-BDIg
Bonanza sales have been really dead, but sales on every marketplace I sell on have been dead so far this year, even on eBay in general.
I personally use a basic booth at Bonanza which is essentially a free store, similar to Ebay's basic store. Selling on Bonanza has a basic fee of 3.5% that allows you to have a booth.
While I am not convinced Bonanza's Memberships or Webstore offer any genuine significance to the amount of traffic or sales a seller will have, I am convinced that selling on Bonanza with at least a free basic booth is worth while for anyone who sells on Ebay.
The reason is, that Bonanza can import your products and it you set the import settings correctly, Bonanza will remove any items sold on Bonanza from eBay. If your product sells Ebay, Bonanza will remove the product from being for sale on Bonanza.
Bonanza also is now capable of importing products from Etsy and Amazon.
This essentially allows you to mindlessly have your products for sale on those marketplaces like Ebay, Etsy and Amazon where sales and traffic are higher, while also having a central free store "booth" on Bonanza, where you could have all of your products from all three main marketplaces in one location, giving slow moving items additional sales potential.
In my experience, I've generally had sales on Bonanza when my sales have been slow on eBay. I have no explanation for this. My sales on Bonanza average around 3% compared to my sales on eBay, but so far, those sales have been larger priced items selling on Bonanza.
One nice thing about Bonanza is its option to adjust your final value fee from the 3.5% to a higher level to participate in Google Shopping Cart for 6%. Other higher commission fees are available for places like Bing. That being said, I've only had one sale from using the advanced advertisement fees. All but one sales on Bonanza have come from search results.
Bonanza also allows you to easily set-up Coupons and discounts for your booth, coupon codes to give out privately and other free advertisement features. Several of my sales have come from my passing along the fees I save compared to eBay to shoppers.
For instance, on ebay, I pay as high as a 10% final value fee when a product sells, but I also pay 10% to ebay on my shipping price. Ebay promotes this "Shipping Fee" under the deceptive guise that it is justified in order to prevent sellers from over charging on shipping prices. That idea is ludicrous! On Bonanza, I pay a minimum final value fee of 3.5% (higher if I choose advertising) My shipping is whatever the USPS charges for the weight. I also include in my products price a small amount to cover shipping materials.
While eBay does offer "Shipping Discount Prices", a seller loses most of that when eBay takes their 10% Shipping Fee.
The economy honestly is in bad shape regardless of what politicians are telling us. We supposedly have a low unemployment rate, but it doesn't take into consideration, all the laid off people who gave up looking for work. Since those people are not working, they are not buying. For this reason, sales on all marketplaces have been low for the past two years and next year will probable be even lower sales.
Conclusion: Bonanza is a great place to sell online in addition to your main marketplace if you sell on eBay, Amazon or Etsy, due to it ability to easily import products and photos from these places, as well as sync and remove products that sell on those marketplaces or Bonanza.
You can't beat the low 3.5% cost for being able to have all your products listed in one location.
If you can drive customers to your Bonanza booth, that can help with your sales, since Bonanza search does have tendencies to push views towards those paying for one of its membership upgrades.
I personally, place a flyer in every product I sell on ebay that offers a private discount coupon to any of my ebay customers who want to take advantage of it on Bonanza.
I've also had a couple of sales come from Twitter, who came to Bonanza and took advantage of the discounts I have set-up for visitors to my booth.
Other than Bonanza's stupid counting of a product inquiry that didn't turn into a sale which Bonanza downrated me for, counting it as an "Unshipped Product", I have no other complaints.
My customers on Bonanza percentage wise are more likely to leave me feedback than my customers on eBay. On Bonanza 70% have left me feedback. On Ebay, 25% have left me feedback.
Since it doesn't take much extra effort to cross-sell to Bonanza, I fully recommend it Bonanza for the opportunity of picking up a few extra sales once in a while that you otherwise wouldn't have - but the traffic and sales are not available on Bonanza to justify paying a monthly fee for one of its membership upgrades.
Go with a basic free booth and if you're inclined then participate in the advertising options.
Also, self market your booth by putting a flyer with a Bonanza Coupon in the boxes you ship to your customers on eBay, Etsy and Amazon. Since your saving at least 6.5% in fees compared to eBay (more if you sell on Amazon) you can easily offer that as a discount coupon to help get more sales on Bonanza.
The Bonanza Booth is the easiest store front you will find online, has coupons, discount features you can use for promotion and offer as store sales to your booth visitors.
Final thoughts: Expect only 10% or less of sales compared to the top three marketplaces. Expect only 1% of your visitors or views on Bonanza compared to the top three marketplaces, in part because Bonanza averages around 65,000 visitors a month compared to 1,165,000 visitors a month on eBay.
My Bonanza Booth averaged 360 visitors over the last several months using the advertising updates which should place my products on Google Shopping and Bonanza's own promotional methods at 9% - none of those visits came from Google Shopping and there was no indication that Bonanza's own promotional methods delivered any additional traffic per month, than I received when I had my booth set at 3.5%
Consider selling internationally! I recently lost a $125.00 sale because I haven't set-up international sales yet.
Tip for consumers: Tips:
1. Use a basic free booth that comes with the 3.5% final value fee.
2. Start off with a free basic booth and don't upgrade to a membership unless your sales on Bonanza justify and can easily pay for the benefits.
3. Try out the advertising options for Google Shopping Cart and the other options that have a higher final value fee to see if your particular products will benefit.
4. Take advantage of Bonanza's eBay, Etsy and Amazon import and cross-selling features.
I was a loyal seller on Bonanza for a few years until they just shut me down without warning while I still had packages to send to my customers. They took the money that was paid to me in my account and I could never recover it. Bonanza had great potential but it has been ruined by pettiness and greed. I had great and loyal customers who stuck with me but Bonanza did not care.
bad bad bad but i dont have to say $#*! mark d keeps posting this after every negative feedback.. i hope he has a gf or wife so i can giver her my bonanza in the ass.. here mark dont bother postig your $#*! i got you.. and yo girl "Mark D. [Bonanza Rep] Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist."
When I started selling on Bonanza I opted for the Platinum plan and only had a single sale in one month (my item cheaper $3). I canceled the plan and never had more than two sales a month and today make more than 1.5 month without selling anything in Bonanza. It is very common to end a month without selling anything in Bonanza. More than two years after I started selling on Bonanza and I have more sales in eCrater. Another fact is that in Bonanza a buyer never give me a feedback and at eCrater already made several positive feedbacks.
All of my products imported from eBay to Bonanza were with the wrong value of international shipping and I had to fix one on one.
Another fact is that Bonanza promise lower fees and suggest you discount it in product prices, but if you accept promote with Bonaza's partners like Google, Bing or Nextag and make a sale through them, the rates go up much further than of the amounts levied by eBay.
Do not spend your time and efforts with Bonaza, they only are interested that you sign in expensive plans with promises to sell more.
Also do not believe that talk of "Bonanza has an A + rating with the Better Business Bureau and ... bla bla bla", many eBay sellers have made good reviews for Bonanza to affect eBay and believe that future research Bonanza will lose positions .
I rarely remember the Bonanza exists because of lack of sales, but I need to remember to cancel my account there and remove my products.
If anyone has the potential to combat eBay, this will be the eCrater.
If something changes in Bonanza and I have good sales there, I'll come back here and change my feedback.
Placed order for 5 Seresto collars and was contacted by Bonanza the next day informing me the seller has been suspended. Put in for PayPal refund and received it quickly. Now after close to a month with no response from another Bonanza seller as of last week as to shipping status or date, putting in another claim with PayPal. Just ordered one from seller that is not International on Ebay. If I am happy, I will then order four more. Bonanza posts very attractive prices and they just never deliver. My poor cats have been scratching badly because the Sentry brand collars I got at Petsmart do not work. Avoid Bonanza unless you like wasted time and aggravation.
At first, I was very excited about Bonanza as an alternative to Ebay. I'm a powerseller on Ebay, but I'm tired of their fees and Nazi like tactics, so I decided to give Bonanza a try. I spent several hours listing my items, waited for them to activate my account, which took longer than the 24 hours they tell you it will take. Eventually I had to email them and tell them it had been almost 36 hours. They immediately activated my account.
After a full day, I had not received a single view on any of my items. Not one. Nobody had visited or looked at any of my items and they are all pretty popular items. I even signed up for additional advertising in which you pay more commissions, and still nada.
I emailed them about this and they responded with a canned response that was completely irrelevant. They clearly didn't take any time to research my issue. The email told me to do a bunch of things that I had already done.
I have since emailed them 3 times requesting assistance and they have not responded. Then, I finally got a response and it said "We are marking this ticket as resolved"!!! LOL. Resolved!? No one had ever gotten back to me.
I wrote back one more time and told them this was not resolved. I explained that I was an Ebay powerseller and I am looking for an alternative to Ebay. They still have not responded, so they must not care.
I won't be using them again and I cannot recommend them to anyone. Awful, waste of time.
UPDATE: I wrote a negative review on the Better Business Bureau and here is how shady this company is: They deleted my account and then told the Better Business Bureau there was no such customer. Luckily I had the email thread between myself and them which I sent to the BBB. Scammers!!
I bought a Norton key from a seller (StrombergTech) and I wish I had read the reviews! Apparently you have to scroll way down the page to see any weird details. I thought looking at my screen I had all the info (on a pc), at the bottom there was a bunch of garbage about not being able to link with your account. Anyway, Norton support confirmed this was a used key linked to another account (I was given the name and email of the person).
The seller is refusing to give a refund. When I contacted Bonanza, I was told, as far as an unclear listing, that their 'format is standard'. Not at all.
Bottom line, just stay away.
bought license code and link for it no actual physical item had to be delivered and on seller website info was that it sends a link and code within 48 hours so third week now and no code no reply from seller and to start a complaint bonanza forces you to wait forever and hides seller profiles which makes it even more suspicious ...
I am new to Bonanza as a seller. I cannot begin to tell you how much I love this site! Everything you need to do is so easy from listing, to importing, everything! It has a very clean feel which is great. I still haven't sold anything but is has only been a week.
As far as everyone complaining about not recieving their items......believe it or not this happens on every site there is. You are confusing the actions of the seller with the actions of the site. When you purchase something from any seller you should be looking at feedback. This is the one most important thing that will give you the biggest idea of a sellers reputation. Anyone who sells and has great feedback is not going to do anything to ruin that reputation. You have no idea how hard it is to get people to leave feedback. If you see someone with great feedback you can pretty much feel good about buying from them. Also, another good indicator is if the seller responds to questions within a reasonable amount of time. I sell on three sites and at least four times a day I go through all of them to see if anyone has left any questions.
Reality is that any site can only do so much to prevent the bad sellers from scamming people. Bonanza is a site where Sellers sell.....you really shouldn't look at it like you are buying from Bonanza, you are buying from the Sellers. It really is up to the Buyer to not just look for the cheapest item they can find, but to buy from a seller who will openly display their feedback and take the time to respond to any help needed. That is any Buyers best shot for a positive experience.
What I have seen in my first week at Bananza is that it has a great flow for selling. The setup is great. Hopefully it will match the sales my other sites have!
People should not be complaining and blaming Bonanza for unscrupulous Sellers, they are on every site on the internet. Besides looking for the best price, also look at the Seller.
I purchased office 2013 on the bonanza web site in April 2015. I still haven't receive my software. Bonanza won't even respond to my complaints.
A very unhappy customer.
I, too, ordered from the site and I'm very dissatisfied. Still waiting over three weeks for an item that stated 1-10 days for delivery. I had to open a dispute through Paypal. Absolutely RIDICULOUS!!!
A TOTAL SCAM!!! THE WORST!!! SHOULD HAVE READ THE REVIEWS! DON"T ANSWER EMAILS AND YOU WILL NEVER SEE YOU MONEY AGAIN!!! DONT LET THEM TRICK YOU WITH THE BBB BS!! MARK D. ANSWERS ARE TOTAL CRAP READ ALL THE FOLKS THAT HAVE BEEN BURNED BY THESE GUYS!!!!!!!!!!!!!!!!!!!!!!!!!! BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Mark D. [Bonanza Rep] will post his copy and paste about BBB! that does not mean you guys are are good ecomerece website for selling and buying. I been a seller for 14 years now and learn how to be a independent entrepreneur seller online. little hard work and you can have your own website and sell online keep all of your profit. i sign up with Bonanza back in 2010 i have used all of there service thay charge a monthy fee. i was paying $50 monthy fee and the google percentage fee when ever someone purchast it on bonanza if customers found it when they google search it and purchase it i was paying high as 13% plus paypal fee%3. and Bonanza fees. there are hidden fees, and Bonanza takes there monthy fees 2 weeks before the due date. they are scam artist there is no high traffic there! you have to pay extra to be on top of Bonanza listing. they get you when they want your credit card so they can take your fees in advance. be warned there is nobody to talk too.you have to email them for any issue you have. and there are many china sellers and drop shippers that dont have the items in hand.be very careful who you buy from. Bonanza are just the middle person that cant deal with your transactions or the buyers complaint. not worth selling here to slow and not fun just waiting for 1 sell a month. i am a experience seller online i been a ebay power seller and aslo been a Amazon seller too, bonanza is a poor Business Pratice will never grow like a big ecommerece online corporate world. STAY WAY I WARN YOU.BONANZA IS NOT WORTH IT! why spend your time on bonanza community playing stupid mind games. if your there to make money not wait and wait! while you wait there no sell in your shop. its a waste of your time!! been there done that!
To all you curious @jumping the bonanza train or newbies already on the train Yes it does work WHEN you work it! Just like everything else in life worth taking a chance on"It takes a little elbow grease"My mom would say~I myself do alot of my own pr work by getting out and meeting people.I say hi invite them over.Be creative,make it fun almost like in life,think of a theme~a garage sale,a $#*!tail party,which in turn you now have their attention,Make a sale inviting with a % off,free gift, a swap~You get it.Now if you are a busy bonanzler u can also make it work.Whenever i could not market for myself I would pay a small fee to a fellow bonanzler that i knew could get my store out there in the bigger world.I came into bonanza early on so bonanzlers know me.They trust me and it is a win win.The key to this sight is being seen or not to be seen.....Speaking of being seen I apologize @not getting back to you know WHO~We in florida as you have seen or heard have been under the weather a bit floods,winds rains~PLEEZE mother nature let up.I was knocked off line myself Soooo sorry @ that!!! I'm back~Visit
Tip for consumers: Be seenAsk Dawn about Bonanza
Recently I purchased some items from Ps_youwontforgerme with amount $434.00, suddenly Bonanaz send email said my account is lock, they are unable to open it for me, I tried to contact them and attached my roof purchased with Psyouwontforgetme, Bonanaz customer service never answer back to me, I sent out 2 email to Psyouwontforgetme to discussed about item I bought, and would like PS....me process the service, Ps....me did not answer me either, I called PayPal and asked for dispute, PayPal customer service had sent out email to contact Ps...me and gave them 3 days to resolve the issue, to day is a third day, if Psyouwontforgetme do not answer back to PayPal and me, I am going to dispute for all. $434.00 is huge money
I have tried everythings I could and politely I contact and very patience, either Bonanaz and Psyouwontforgetme are not cooperating with me, so I had to have PayPal involve, or legal action
Order an item a month ago. Never recieved item or shipping info, but the money was withdrawn from my account. Contacted seller who claims Bonanza never told her about the order, asked if I wanted to item or a refund, I said either... never heard from her again. Contacted Bonanza, never once heard from them. IRATE at this point. Not sure how to go about getting my money back considering the company can't even return an email... an email I was prompted to send (and received a generic email in return saying they would contact me in 24 to 48 hours... that was over a week ago... such bull$#*!.) Legal action is next!
Oh, and Bonanza bot... if you reply that "Bonanza has been rated an A for customer service..." seriously, stfu. Want an A from me? Return my emails and my money!
Do not purchase anything from bonanza. I ordered a belt for my son and they charged my account and sent me an email saying my shipping was cancelled but never gave me credit for the charge. Was never able to get ahold of the seller either.
So many bad reviews on this site. (smh) One of the problems is i think, The "Go To" place is ebay. If you can find it on that hell forsaken site, why look anyplace else? I know, i sell there also. But i sell on lots of sites, ebay has taught me not to "put all my egg's in one basket, so to speak" however, I do feel most at home on Bonanza. Sales all depend on what someone is looking for....if they find it on ebay, that's it. why look any further, UNLESS you bring them there. yes, we have to tweet, and pin and advertise our items like crazy. But i do get sales out of it. and never, not once, have i ever received a return on an item. Also, Bonanza has recently gotten many "Ebay refugee's" and if something does not sell right away, they get all mad and complain and leave. Well, in my opinion, one day ebay will either no longer be there or will run the small seller out of town, as they have been trying to do.....Then maybe these sellers will learn how to tweet and pin their own items. There is nothing underhanded about this site.....it IS free to list items, fee's are less than ebay, customer service is awesome (if anyone tell's you different, sorry its just not the truth) sales are not as good as over there, but its alot less hassle. I love Bonanza.
"MARK D." Is full of $#*! always posting the same crap over and over as a reply to people's reviews Mark D. [Bonanza Rep] Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist." what a $#*!ing $#*!, or a bot.
NOT SURE HOW THIS PLACE OPERATES & HOW THEY ALLOW CLIENTS TO OPERATE UNDER THEIR NAME, I ORDERED SOME FLEA MEDICINE FOR MY CAT
& WAS RIPPOFF BY THE SELLER, I CONTACTED BONANZA THINKING THEY WOULD RESOLVE THE ISSUE ONLY TO GET ZERO REPLIES ABOUT MY PROBLEM STAY AWAY FROM THIS SITE.
Tip for consumers: MAKE SURE TO USE A CREDIT CARD NO CASH OR BANK TRANSFERAsk Scott about Bonanza
Bouth $52 in chinese items on this site, and seller took money and ran. Bonanza kicked him off site,and tells me "too bad". I feel Bonanza is responsible for the loss. I am going to file with BBB. Amount is too small for legal action, but definitely do not buy ANYTHING through this site.. I will post updates as they happen. I am seeing if paypal can do anything at this point.
Here is what Bonanza wrote to me once I complained about this seller:
"The seller for your offer has been suspended from Bonanza for conduct unbecoming a good seller. They have been prevented from transacting business on Bonanza ever again. Thank you for reporting their dishonest behavior
We recommend that you immediately file a claim with PayPal against this seller to get your transaction refunded."
They are probably in cahoots with him.
BBB Complaint filed ID 10700778. BEWARE of this company! BBB shows 76% bad rating for company:
Tip for consumers: Do not buy through Bonanza! They are letting scammers sell on their site with no ramification when they take off with the money you give them. Very unscrupulous.. I trusted Bonanza, but not any longer.Ask STan about Bonanza
All you need to do is look at the completely useless boilerplate that "Mark" copy-pastes to EVERY bad review, regardless of the content. Clearly, this "Mark" person/robot isn't even reading these complaints -- only the ratings -- as "Mark's" one-and-only ever-repeating response doesn't even apply to many issues raised here. The fact that "Mark" thinks this is an acceptable form of dealing with customers who are complaining about Bonanza's LACK of customer support should tell you everything you need to know. Their concerns about Bonanza's truly laughable customer support are not only real, but manifested here for all to see. If the "Mark" robot posts the same blurb about the BBB on this review as "Mark" has on all other low-rated reviews, then you can rest assured that no one at Bonanza.com is listening or gives a crap.
To "Mark": if you are a real person, prove it by replying to the specific issue in this post (that Bonanza doesn't even read their customer's concerns, let alone provide any kind of support). If you are not a real person, then show it by posting the same weak line about the Better Business Bureau as has been posted already to every bad review here. Make sure there is no variation in any way to your usual response if you want us to believe that you are just an algorithm.
First to buyers. Cannot believe how stupid some people are. You buy something off a site like Ebay or Bonanza, you take the problem up with the seller, or the Payment method used to pay for the item. Something goes wrong, you buyers are immediately so dumb to blame the hosting company. Not the seller. The seller sold the item and thats who you take the problem up with. The fact that you want everyone to resolve your problems and do nothing about it yourself. You contact the seller and you wait a few business days, if you have a problem with something, after you contact the seller 2 times in 5 day period, if you cant get a resolution, then file a dispute. If you paid via PayPal then file a claim with Paypal. You buyers are pathetic and rediculous at the same time. Buying a wig for your son and now your contacting an attorney. LAUGHABLE! So thats our thoughts on you buyers. You take shots at everyone and everything and lets not forget that you buyers commit more fraud than sellers. But thats another topic. Anynows..
Bonanza is worthless. They dont respond to emails, as you can see, Marks cut and paste responses for every negative complaint shows you what this place really is. 1 week and things arent on google. So we updated to the most expense platform and bet nothing will go on Bing or Pricegrabber. Mark if you think we're going to pay you for nothing, keep dreaming! Learn to answer emails and get things working like sellers pay to you do so.
And there so called Editors Choice award, is another fake promotional BS. Bonanza was begging sellers to complete their own internal form and more than likely taking shots at sellers if they didnt like the service. It wasnt a opinion based survey, it was a scam! Again going with Mark he's a scumbag. If there's a dispute with a buyer, they will sell the seller out at any change they get. Instead of telling the buyer to contact the seller and work things out like they should do so, they just tell the buyer to file a dispute, they try to wash their hands clean of eveything. They are worthless.