140 Reviews for Banggood.com
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The products I ordered were true to their description. I must admit it took awhile for them to arrive and upon arrival 2 of them were damaged. I contacted the seller and had no problem replacing them free of charge. Kudos to Banggood !!!
Yo personalmente no tengo nada que criticar a Bangood sino que todo lo contrario ,hice dos pedidos y cuando he tenido alguna duda siempre me han contestado adecuadamente . Si alguna otra vez pienso en comprar fuera , Bangood siempre estará en mi mente . Gracias por todo .
One of item came broken (cost 50$). After 2 days they reshipped new product! Great seller. I will do more buisness with banggood.
Recently I bought a PIPO S6 tablet. This stopped working after a couple of days. When I contacted them they made all the right noises about replacing the product but I received nothing. They were in good contact initially but then suddenly nothing - they've stopped replying to my emails.
I noticed that they stopped contacting me once I was over the 45 days from the Paypal transaction date. You can only open a dispute up with Paypal if it is less that 45 days so I can't open a Paypal dispute. If you get a defective product make sure you open a dispute up in Paypal before the 45 days have expired.
Here's hoping they will contact me!
I just made two requests and me have combined to send in a single shipment.
The staff and service are excellent.
I've placed 4 orders the last two month and I'm totally satisfied. (Original spareparts for a toy, electronic parts, tools and a walkie-talkie) The cost for the spareparts - for example - is a quarter from the money I'd to pay in germany. And for questions they'v a fast and kind eMail support. I like this!
Beware, I've ordered many times from banggood and got what I ordered, you can get some good deals. They take a long time to receive but it has always come. But my last order I received the wrong stuff. I've sent many emails but they accept no responsibility for there mistakes. If they miss ship, you take the loss.
Good service, I give four stars because the item I ordered went out of stock but they were able to re-stock after two weeks. The service is cooperative and they reply to your questions or requests For the money, the purchase i did was really bang on the bucks compared to other sites. Highly recommended and i will for sure make a purchase again!.
Banggood is one of the best site i have ever dealt with.
Very quick service.
Very good Customer service.
I had an issue once and they solved it quickly.
Best handling, best packaging and quick seller. The communication is fast and helpful! You should buy from here!
I made an order 1438674 on 2014-01-23.
The price Is Very good , customer service is very good also,the shipping time was Superb " It was 8 days exactly " , and the packing was in excellent condition.
Pathetic experience i had.
They did not deliver even after 3 months. when asked for refund, they made it to paypal. I did not claim the money and it was returned to them. these people have eaten up the money and not at al cooperative.
check this reply from their service team and you will get to know what help they do.
Thank you for your kind reply.
Really sorry about it.
We have finished our refund for you here. And now we do not know what to do for you here.
We just sent it to where it comes from. You should go solve it by yourself. Now you have to depend on yourself.
I have made several orders with them already. Unbeatable prices, you resolve problems quickly if you have any. 100% reliability
I bought a keycool84 from them. They set me a keycool 87 which is a cheaper version from what I researched. That handle customers with no profesion and take too long to respond. Infact: their shipping took about 24 days when it was supposed to be about 5-15 days of shipping. I am very disappointed at them. Luckily a competitor is preparing to make a good deal for me. I won't buy a thing from these scammers again
I ordered a Dixie Horn for my buddy a few weeks back and still haven't received it. I got a tracking number about a week after I ordered it, but the number doesn't even work. This site, from my experience, and from everyone else's comments is rubbish. Don't bother with them.
Good shop. Low prices. Service always respond and try solve problems if it is appeared.
Хороший магазин, часто покупал там всякие товары.
Banggood.com has been nothing but unsatisfactory. I paid $9.18 for expedited shipping (2 - 3 day shipping) on January 20th, and did not receive my order until today, February 13th, I contacted them several times during the duration of the "shipping" and only heard back once, where they said that Chinese New Year was the reason they did not ship my order (a holiday that is 16 days after I placed my order??? this is NONSENSE!) I responded and told them that it is still inappropriate and I am still requesting a refund, and they did not respond back.
Once I received my order, which was a phone case, it was the wrong size!!! My order clearly indicates that I wanted a case for an iPhone 5, and the case is for a 4!!! It does not fit my phone in any way! It is far too short which is why I believe it is for an iPhone 4.
So after waiting a month, I get the wrong thing. I would give them zero stars. I have never encountered such terrible service in my life with online shopping.
Amazing site for buying everything! You can find everything you want at unbeatable low prices! They're kind, reliable and fast in answering you, not so easy in e-commerce world! I buy here regularly and when I've experienced problems with some items they refunded me fastly! Very satisfied, suggested site!!!
One of the best online shops I found, best prices, free shipping and best service. Will I order again ?? YES !! My wishlist is long and prices are short :P
I have ordered electronic products and they work very good! The costumer service is quick and great!
Ho acquistato prodotti elettronici e funzionano molto bene! L’assistenza è rapida e sono molto disponibili!
ordered about £200 worth of stuff from clothes to nail art supplies for a great discounted price delivery took about 1 month which was pretty good, if your looking for a cheap bargain and not expecting fast delivery banggood is the place to go
I bought two kind of products: clothe and electronics; and i´d like to say that i am satisfied with the final products. The only bad about my experience was the shipment, because it was in holidays and in these days the mail is saturated, causing a long time of waiting.
I ordered a small cheap HDMI cord over a month ago, when the "free shipping" said it ships to the US within 7-15 business days, its been well over a month now, I have e-mailed them several times and still no response! This is something so small they can just mail it in a letter!!! I don't see why it would ever take this long, that is IF I ever get it!!!
Terrible place DO NOT WASTE YOUR TIME AND MONEY THERE!!!!
Excellent site to buy all kind of things, items arrived to Chile in perfect conditions and really fast, and the best of all the price. 100% Satisfied with all my orders and I will continue buying from you guys!!!
Really serious. I had ordered a remote control that was not available at the moment.
They refunded immediately. When I need to buy Banggood!
le produit commandé a un tarif parfait, le suivi de la commande a été très bien très bon dealer je vous le conseille!!!
I have ordered from banggood a few times. The first time orders took a bit longer to get delivered than expected (maybe 3 weeks instead of max 2 weeks).
Some of the clothes were a bit different from the pictures shown. This is apparently because the factory changes the pattern for different shipments and do not provide new pictures. Not good, but most products were close enough.
Now I made some more orders as I had moderately good experience with them before and the producs were cheap.
Most of the products I have received now were delivered within 3 weeks. But if something is not sent out immediately it is very important for the customer to contact the shop and ask why it's delayed. (Usually one item is out of stock and they ask if they can split the order and send the available products now and the out of stock later.)
It is wrong for them not to send the delay message themselves, but I don't mind sending one myself either.
But why am I writing this review now?
I ordered a mineral powder just to try it out for fun. I received a wrong product on Jan. 22nd. They asked me to send picture of the product and SKU numbers a couple of times eventhough I had provided them with both of these.
After a couple of angry emails I finally got a real reply and not just some automatic reply they send to everyone. They agreed to send me the powder again.
Some people said banggood asked them to send the wrong product back or pay for it. To me they didn't say a word about the wrong product, just sending the correct one.
Well today on Feb 7th I received the "correct" product. It is the same eyeshadow again. The eyeshadow has the SKU code of the powder, so I understand how this happened the first time. But I asked them to make sure the product would be correct this time and they did not do that.
Other rather nasty incident with the latest order was a skirt I ordered.
For two weeks I waited and it was not shipped. I emailed and got a reply that it is out of stock. I agreed to change the color to black as that was in stock.
Well two days later I received a message that the black was out of stock too and they offered a refund.
After the powder/eyeshadow incident I was rather pissed off at them already, so I let them hear my mind about the customer service and that I want my product in white (like in my original order) and if they don't have it they make it themselves.
I got apologies and was told it would take a month to restock. I was given the option to wait or get refunded. I also got 100 points to my account (100 points is worth about 10 cents) I decided to wait.
I am still waiting.
If I didn't also have excellent experiences with this shop I would rate lower.
I would recommend only if you don't mind:
- waiting for about a month for the product to arrive
- sending multiple e-mails about the same thing
- having to fight with them for hours to get your right as a customer
So. All in all. It's a legit site and at times it is ok in customer services, but if anything goes wrong it's a real pain trying to get contact with a real person there.
They also publish only 100% positive reviews. Any review that has anything else than "this is the best ever" doesn't see the light of the day even if it is mainly positive and the product is recommended.
I have ordered a FrSky transmitter for 200$ on the 9th of November. After twenty days I got the message that they had a delay in the shipment. Well till now the transmitter has not arrived and Banggood does not answer to my requests. Actually I just received a cheap battery that I did not order and do not need. Now it is the beginning of February. Unfortunately all my hope to get the transmitter is gone. NEVER AGAIN! DO NOT BUY ANY STUFF THERE!
Again, I bought some little things that are cheap and good quality and very fast deliveries and I am very satisfied. BangGood nobody divided into small and large customers, for him, are all equally important. That's what I really like about them
I'm pleased about the collaboration with Banggood, I have only good words for them: good communication,free shipping,moderate price, I recommend them without any hesitation.
Do not buy anything from these scammers.
I did, unfortunately.. I ordered a few flashlights, 18650 batteries and 18650 chargers.
When the package arrived, I discovered that they had sent much cheaper model of the chargers and the batteries did not match the weight they told me in a message about them. They were much lighter. (the weight gives a hint of energy of the batteries)
At first I thought they had sent the wrong chargers, but the SKU number matched the number on their site. The description and the pictures did not match at all.
The flashlights I got was poorly made copies with almost no material on the threads and no seals to make it "Waterproofing design"
I have sent them several messages about it, but they refuse to answer any of them.
For your own good, stay away from them. If you still choose to order something from them, do not expect to get what you ordered.
After my review here, Banggood finally got in touch and wanted to solve the issue with a partially refund.
The question is why I had to write a negative review to get their attention. Everything had been OK if they had responded to any of my messages.
Anyway, problem solved. But I will not shop at Banggood again.
Yesterday I got a message from Banggood where they asked me to change my reviews into positive ones. In return they offered me some points to use on their website.
I guess they usually do so in order to get positive reviews.
I'm very pleased with the customer service at banggood! can recommend this seller to everybody. Very surprised and pleased that in the absence of the goods report it very quickly - do not wait for a few weeks or days. Thank you very much!
.I have bought about 10 orders from this site and found them very good for price and any problems were quickly dealt with. I am buying from them
We have purchased several items from this co. and can well recommend the service, had a couple of enquiries which were answered very quickly .Can trust 100%.
I have placed about 40 orders with Banggood.com in the last 4 months. Delivery to Canada averages 3-4 weeks, longer over Christmas.
I have had a few minor problems and their Customer Service has been GREAT. Prompt replies to emails and excellent corrective action; either resend, substitute or full refund through Paypal.
I strongly recommend Banggood for the variety and quality of their products.
Horrible service with low customer service and slow delayed delivery. Bad quality materials and strange sizes.
I bought a rear view camera mirror for my car and the battery did not work, so the clock would reset when power was turn off and the filenames of the video was incorrect. The return address was somewhere in China, and it was shipped from Germany. I was never buy anything from this company, and buyer beware of them.
Very good website, with lots of bargains and great prices.
When i had a faulty item sent to me, he offered me a replacement one without second thoughts. Excellent support and service, i would definately buy again from him in the future.
I bought CUBOT C11 5.0 cell phone and I am very satisfied. Mobile has come in the short term. I contacted customer service and I am delighted that the response speed and courtesy.
Alana, thank you!
I ordered Bike Bicycle Wheel Rims Reflective Stickers Luminous and expect delivery soon.
Will buy again from them soon.
Terrible service, and horrible shipping. They listed something as being in stock for drop-shipping on 12/9 which left plenty of time within their shipping window to be delivered right around 12/25. Needless to say the item didn't actually ship until 12/19, even though it was listed as in stock, and was actually delivered today 1/17. I hopped on chat with customer service, during their Hong Kong business hours and got someone who refused to do anything for me other than tell me to wait for it to be delivered. At the end of our conversation she told me she'd refund $20 immediately if I agreed to refuse the shipment when it arrived, to which I responded I expect a full refund if I'm going to refuse the shipment when it arrives! They kept giving me shipping info that linked to non-shipper operated sites that did not give me any info other than that it was shipped on the day of purchase. It wasn't until the package was passed off to the USPS did any of the shipping info become live.
VERY VERY GOOD, I AM EXTREMELY SATISFIED IN NEGOTIATING WITH BANGGOOD , EASY COMMUNICATION WITH ATTENDANTS
Extraordinary service! I had a problem with my postal service provider so i wrote an email to them. The reply was fast and fantastic! After only one day after my email i received my order.
A pleasure to do business with. Great communication and problem solving
Thumbs up for you
The item was out of stock, banggood did a total refund so it was
a pitty because of the out of stock, but givving me my total money back
was a very nice and good action from banggood.
I have purchased many things from Banggood and while I admit that their delivery time is slow what do you expect when you pay nothing. The goods I have ordered and received were exactly as advertised. When I ordered rechargeable batteries I ordered the charger for it and it came with the correct adapter for my country (Australia). I like this company but they are slow to answer questions and I have not had to return any product so I do not know about their returns policy. If you are buying substantial items and/or you are fussy seek out a bricks and mortar company but if you want cheap and do not mind waiting for your items this has proved to be a reliable company.
Do yourself a favor and don't order from this company, they're a complete scam. We ordered a few cell phone chargers two months ago and never received them. We weren't provided with tracking information and the merchant has still not repsonded to our emails. How are these people still in business?!?
Purchased a cell phone. From the start things went wrong. They offer price matching if you find a lower price within 72hrs of purchase. They did not honor it. They advertise 7-15 day shipping, which is untrue. finally the phone arrives after ne full month. Then the kicker, The phone does not pick up the signal from my carrier. AT&T tried to get it to respond with no luck. After requesting to return for refund, they asked if I could make a video of what was done. (????) SIM card, battery, and press a button, video for what? Currently trying to resolve the problem. They are polite as they take your money and give you junk.
Now they are asking that I pay to have the phone fixed, even though it came out of the box not working. How ridiculous it this. So far they are not giving me an address to return it. Trying to get resolution thru Paypal. Avoid this comapny as you would the plague. They sell junk and try to frustrate you till you give up.
Got positive resolution after getting Paypal involved. Returned the phone and received my full refund. The company "STILL SUCKS" because it shouldn't take this much effort to return an item. Don't do business with this company, it will only cause you pain and cost you money. I'll never buy from them again. If the company doesn't have a warehouse in the US don't buy from them.
bought a replacement battery for ar drone. no way of charging it, they advertise it like its a direct replacement. took forever to get here also. not even gonna bother with trying to resolve issue, just a learning experience.
Love my team gee tablet from bangood, excellent price for a great 3g tablet so fast too. Customer service is excellent. Only delivery was a bit slow but not down to bangood they tried very hard to help.
The website has a tremendous amount of different products, at very good prices.
Customer service answered all my questions and the products where just like in the picture they were advertising. The shipment got to me , nothing was broken or missing. I recommend this BangGood.com to everyone. And I will definitely order again. marlee
This is a very trustful site to buy! I've bought lots of cool stuff here and the service is very good. They have very cheap items and the shipping is fast. Customer service is very helpful too, they always solve my doubts before I made a purchase. Highly recomended!