On 15th February 2015 I placed an order for some items from this company and patiently waited for them to arrive only to eventually be told on the 2nd of March they were out of stock and would be sent when back in stock. So with that I requested a refund and pointed out that if the items I wanted were out of stock the website should have flagged this fact up at time of purchase and NOT allowed me to pay for them. They insist they sent a part order which I have not received and after several emails I am still waiting for a refund of my money. So be warned DO NOT DEAL WITH THESE RIP OFF MERCHANTS!
Dear Peter H,
We are sorry for your unhappy experience at banggood.com.
Please kindly tell me the order number of the order you refer first.
You can also contact me directly to forumservice@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Banggood Team