AVGReviews 81

Don't ask me if they're any good. I didn't use their product, I didn't even know I had their product until I got renewal notice. When I unsubscribe nothing happenns. Rubbish experience.

Found a charge on my credit card for $123.19 for a subscription to AVG. I DID NOT subscribe. Apparently someone else used my credit card, according to them. After being hung up on twice (first contact) I spoke to someone named Mark who after an hour conversation said he understood my problem and would send m Ed a refund thriugh their billing dept. I should give it 10 days to show up. 10 days later called them back. Got hung up on 3 times. Finally asked for a supervisor, lmao, got a guy named Peter who explained that it was passed the 18 days for them to do s refund, even though I had already been told it was done. He spent half an hour trying to convince me that someone fro South Korea had used my cc. Then he told me my pchad beeb hijacked and he could solve the problem for only $893.00 for a year. Can I have your credit card number. Like, Am I stupid or what?. Do you really think I would continue doing business with you, which I never did in the first place. So I told him to f. Off, called y bank and reported my card stolen as they advised. Should have my new card in a few days, Do NOT PURCHASE ANYTHING FROM AVG WITH A CREDIT CARD. GO TO A TECH SHOP AND BUY FROM SOMEONE ELSE. THEY REALLY ARE COMMITTING FRAUD. And there is no proof of purchase except the debit on my credit card because I did not purchase it.

AVG won't take no for an answer? Too pushy, keep trying to take payment for closed accounts. Don't start with them or your stuck with them trying to take unnecessary payments.

I installed AVG Cleaner on my tablet, and when I tried to run it, the tablet stopped working. Now it won't boot and it cannot be fixed, so I'm out $139.99. Do NOT install AVG products onto your devices!

They have taken $85. From my account for this PC tune up which I do not have. I contacted them and they said they would refund my money within 7 days. Now it has been more than two weeks and nothing at all. I do not recommend this business at all, they are very crooked and thieves as well as liars.

In 2023, after problems, I paid AVG $95.98 for my Internet Security & VPN. In Feb this year I received a notice that a payment of $119.99 was due in Mar. I decided to keep the Auto Payment option. On checking my bank account, AVG had taken an extra $93.99. There was no mention of this payment or reminder whatsoever from AVG, they raided my bank account without my knowledge or permission. I have discovered that the payment is for VPN. I would not have paid this amount, had I known. I have asked for a full refund of $93.99

Scam, they take money from your PayPal without permission, I reported them to BBB, there are thousands of people scammed by them

I agreed to buy their software for 19.99 and it states for 12 month period. They did not specify that was a monthly charge. There is no way to access your account online to cancel, that should tell you something. So its only been 2 months, but I'm pissed. I did not agree to any reoccurring charges. The phone number to cancel this invasion is *******258. Stay away from these people at all cost.

Avg was good at first, but, went downhill quickly. I found that it allows anything connected to crypt info to download itself into document and download folders, eating up space and folders. This crypt crap needs to stop. I don't want it on my phone. Avg does nothing to remove the intrusive site info. Therefore, upon renewal, avg will not be getting my business. It's sickening that I pay a good amount of money, but, avg wants to nickel and dime you to death for this and that. It's rather false advertisement to me. Avg won't allow more important driver updates unless you buy into it, so, I have to find another way to keep my phones and desktop running smoothly. I miss Kaspersky. It never gave me issues and never slowed my computer down like McAfee and Norton. I tried avg and now regret it, another waste of money for a useless product. Avg, you suck.

My bank acct was charged by AVG for a subscription I did not generate When I chatted with their customer service he would not listen to what I was saying He continually kept trying to get me to accept this subscription Finally I made it clear if this was not stopped I would use other channels to stop this At that time he deactivated the subscription This was yesterday The transaction is pending as of today Pending expires tomorrow 1/5/2024 They sent me an email stating that they are processing a refund I assume they are going to take my money to boost their revenue while I wait 5 to 7 days to get my money back for something I had nothing to do with

I've used AVG free for some time without issue. Then I decided to pay for some of its other features. In speaking to a representative, I stupidly let her talk me into a "bundle", even though I wasn't thoroughly convinced that VPN and such were necessary. I installed the "bundle" and the problems started -- the main one being, it somehow disconnect our wireless printer. My husband spent nearly an hour on the phone with their "technician" only to be told he couldn't solve the issue and that we needed a "special technician". (It was a panic situation as I needed the printer immediately!) So, we paid their stupid $110 to speak to another person who finally solved the printer issue. Now our issue is the VPN and how it interferes with just about everything (viewing certain sites, etc.)... to the point I had to disable it in order to get anything done. I don't have any hopes of getting our money back but I certainly won't be renewing anything from AVG any time soon.

So damn ironic that they are an antivirus company that is supposed to protect us from malicious attacks but they are the malicious attack! I have fraudulent charges on my credit card when I NEVER bought anything from AVG and when I called them, the dude screamed at me and hung up. How did they ever get my payment information I don't even know. DO NOT BUY THEIR PRODUCTS, so many better and more reliable companies out there. DO NOT GIVE THEM YOUR PERSONAL INFO AND ANYTHING. IT IS A WHOLE SCAM, THEY LOVE TO TAKE YOUR MONEY TO PAY THE RUDE AND INCOMPETENT CUSTOMER SERVICE JERKS.

I signed up for a free trial from avg. Though I was asked to leave a card during the trial, I was assured my card and profile would be deleted immediately if I decided not to join. I decided at the end of the trial to go with another antivirus company I deleted my profile myself including my card info never giving it another thought. Until I saw 2 separate charges from avg. I contacted them but the girl that apparently handles all their customer service issues absolutely refused to return the charges they made without authorization. She and I went back and forth several days asking them to return my money. She refused every single time. I then reported her to Google Pay. It took them less than 3 days to investigate and reimburse one of the charges. I contacted avg to let them know that they would only be responsible for one charge. Again she refused. She told me to ask Google Play to reimburse the other charge because avg would not pay anything. She was incredibly rude. If this is who avg has for customer service,good luck. You're going to need it.

Do not accept any software on a 60 day trial, bad idea. I was suppose a receive a notification at the end of the 60 day trial, instead I was charged $80.55. I called AVG and they wanted to download a program on my system. I did not understand why something has to be loaded on computer to remove this trail my computer. I did not download anything when I accepted the 60 trial in June.

Now I have received an email notifying me that I will be charged additional $80.55. How do I get this canceled? Calling the company is nit much help.

Please do not offer me any more free software.

I paid for a full year's subscription for this service and the pop-ups would show up with the issues I had. When I went to click to resolve the issues the pop-up would ask for money-- another subscription. I called the company and sent them the eReceipt I had showing I paid for the coverage. They could not assure me that the system was working on my computer. I will never use AVG again.

Was offered a two year subscription on a special which I purchased. After two months I was offered a renewal of my original purchase. My Anti Virus protection was removed and my hard drive was corrupted by the Ransom Virus.No satisfaction from AVG support who keeping fobbing me off with we will try to help you. But the hard drive cannot be used. I have paid for two years in November 2022 but still do not have the Anti Virus protection from AVG and I keep receiving E Mails to say "We want you back" but I have paid for two years. No refund of course. So payment made and no protection. Order No **************

Please allow the window that shows the feedback of the scans to be made full screen this will hekp alot.

Purchased The AVG Anti-track software and the activation code did not work.I wasted one hour with a technician that has poor English language.she could not fix the issue. I asked for a refund.She transferred me to the billing and I left on hold for 15 minutes. Them I called the billing again placed on hold for 48 minutes. It is very strange because when you contact sale they respond in ONE minute or less but request refund it will take you forever. Stay Away bad experience and very poor customer service.

If your computer has any issues, ex) Your drivers need updating, or you need a VPN, or literally almost anything AVG Will pop up saying you have (Such and such issue) and if you hit resolve, you just have to buy a subscription for that particular problem.