Purchased The AVG Anti-track software and the activation code did not work.I wasted one hour with a technician that has poor English language.she could not fix the issue. I asked for a refund.She transferred me to the billing and I left on hold for 15 minutes. Them I called the billing again placed on hold for 48 minutes. It is very strange because when you contact sale they respond in ONE minute or less but request refund it will take you forever. Stay Away bad experience and very poor customer service.