Jan K.

I've used AVG free for some time without issue. Then I decided to pay for some of its other features. In speaking to a representative, I stupidly let her talk me into a "bundle", even though I wasn't thoroughly convinced that VPN and such were necessary. I installed the "bundle" and the problems started -- the main one being, it somehow disconnect our wireless printer. My husband spent nearly an hour on the phone with their "technician" only to be told he couldn't solve the issue and that we needed a "special technician". (It was a panic situation as I needed the printer immediately!) So, we paid their stupid $110 to speak to another person who finally solved the printer issue. Now our issue is the VPN and how it interferes with just about everything (viewing certain sites, etc.)... to the point I had to disable it in order to get anything done. I don't have any hopes of getting our money back but I certainly won't be renewing anything from AVG any time soon.