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Andy's Auto Sport Reviews Summary
Andy's Auto Sport has a rating of 2 stars from 239 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Andy's Auto Sport most frequently mention customer service, body kit and carbon fiber. Andy's Auto Sport ranks 787th among Auto Parts sites.
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I ordered a body kit from these guys and it came in sure it looked fine packaged up and everything but it was my fault I didn't chek it thoroughly because it was just filled with cracks and it seems like they were trying to repair a used body kit because it looks they were trying to bondo it over, the edges are so uneven so I have to go in and even it out form and fill their mistakes, anyone ordering kits make sure u double check and everything before and after u get it because stupid me I didn't check a few months ago and they only have a 60 report period.
Please learn from my mistake. Andys auto sport has the poorest communication. I ordered a duraflex bumper kit through them and it took 2 months to get it. Once I got it the shipping did great, no damages where done due to shipping. Now the fitment was a whole other issue. The front bumper was about 2 inches wider than my fenders so their was no possible way to fit the bumper to my car. If i shaved the bumper down to be even with the sides of my fenders then I would run out of material. I would sand completely through the bumper. The rear bumper was not even close. There were huge gaps id have to fill in and the bumper flared out about 7 inches from where it needed to be, if I pushed the bumper in where it needed to be than it would break. The side rockers were about 2 inches away from the sides of the car and no way to attach them. I get the term you get what you pay for. But i can't even mount any of this crap. Sure it's wavy and definitely needs filler. I get that and im ok with that. I would have to cut the front bumper right down the middle to shorten it so it can work. Sucks cause i really wanted this kit to work. I sent Andys about 70 pics of the poor fitment and they said they have to send them to the manufacturer to see what they say. After a month of dealing with this they came to a conclusion. Their conclusion was the rear bumper was deemed no good but everything els was deemed good. So they said i can do a return but ill have to pay the shipping cost. We went back and forth. They sent a shipping label and on the email had a date and time window when the truck would arrive to pick up the return. I took the time off work and waited for NO truck to show. Now they are costing me more money. I am a certified auto body tech, gold class certified so please listen to me when i say this intire body kit was absolute garbage. I still have the kit all boxed up in my shop. Im considering making a you tube video of me running it over. I have lost almost $1200 on this deal so far. Not counting the time i took off work and time and aggravation to deal with this. I caution you. Do Not Deal With This Company or Duraflex. Spend a few extra bucks and get a quality item.
We're genuinely sorry for the experience you've had, and we appreciate you taking the time to share it in detail.
We understand how incredibly frustrating it is to invest in a product, especially as a certified auto body technician, only to face significant fitment challenges and communication breakdowns. That’s not the experience we want any customer to have, and we regret the inconvenience, time, and expense this has caused you.
While some aftermarket body kits may require modification, the level of adjustment you described clearly exceeded reasonable expectations. Your detailed documentation and feedback were not taken lightly. We regret that the resolution process dragged on and especially that the return pickup failed as scheduled — that should not have happened, and we understand how it compounded the situation.
We’d like to make this right. If the kit is still in your possession and you’re open to resolving this, please reach out directly to info@andysautosport.com with your order number and reference this message. We’ll re-review the case and do everything we can to find a fair path forward.
Thank you again for bringing this to our attention — your voice matters, and your experience is helping us improve how we handle situations like this in the future.
Great communication and customer service. Answered all questions honestly and kept me informed with what was happening.
Had no issues with them on my purchase. I ordered a part that wasn't in stock anymore, they emailed me quickly to get it sorted, and shipped it out really fast.
Terrible experience. Was my first and last interaction with this business.
They have great customer service. They kept me informed on every step of the process.
The item that I needed for my customers' vehicle was easily located and purchased through this website. The parts were as described, of good quality, and priced reasonably when compared to other sites with equivalent products. Keep up the good work!
It is impossible to find parts for a 1986 Pontiac Fiero. Fortunately you had the part that I needed.
Awesome experience. Hope to do more business in the future. Have a great day!
I bought products from here in 2022 - the service was excellent down to making sure i had the right parts. Maybe the company had a good year that year. This year 2023 i decided to do it again and order another kit assembly for another job. Total opposite experience the customer service was not available and seemed as they did not have the knowledge and they sent me all the wrong parts. The return policy is no good - so thank you Andy but i will not be using you again I will order closer to home
I WAS GIVEN UPDATES WHILE WAITING SHIPMENT WHICH I APPRECIATED. PRODUCT WAS AS DESCRIBED,EASY TO WORK WITH AND LOOKED GREAT WHEN PAINTED.THANKS.
Ordered rear wi dow louvers for my 81 Ford van.took over a month to get them,however they are good quality I think.not sure how long the funky plastic t
Wo sided tape velcro will stay on tho.it looks pretty cool tho.overall happy with product
It's a shame that in today's world we have to give accolades and atta-boys for receiving the type of service that we expect and was normal a generation ago.
Andy's is the first place I look for anything car related that I need/want. Why? Refer to the above sentence.
Thanks, Andy. Please accept these 5 gold star stickers that I've put on your test assignment.
I had a few issues with the cut on the side skirts for Monte Carlo and after providing pictures and videos, the manufacturer still needed more pics. Andy's stepped in and made it right by reimbursing me for the side skirts. I'm a bit disappointed but definitely happy they helped out.
THE BEST PRICE AND CUSTOMER SERVICE IS GREAT
DROP SHIP FROM CANADA WAS A LITTLE IFFY
BUT WE GOT IT IN RECORD BREAKING TIME THANKS
Andys called me to make sure the order I had placed would work with my car, and they were by far the best price. Also local to me was a plus!
From the business
Andy's Auto Sport is an online retailer of performance car parts. What distinguishes Andy's from the rest is how far we go out of our way to educate customers about the products we sell.
We publish custom buyer's guides and how-to articles on our website. In addition, for most manufacturers we've written up "the inside scoop" about them so that customers can more easily make a buying decision. On top of all that, we have our own video studio where we produce our exclusive video series, Andy's Auto Sport TV, that shows customers how various performance parts work as well as how to install them.
When you're modifying your car or truck, it can be tricky to figure out which mod will get you the most power or which brand to go with. Our biggest fans tell us that those tough buying decisions become easy when shopping on our website because we have such an abundance of educational material.
Our most popular-selling products include intakes, exhaust systems, body kits, and hoods.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience. We're genuinely sorry to hear about the condition of the kit you received.
At Andy’s Auto Sport, we take customer satisfaction seriously and strive to deliver only new, undamaged products. It’s unfortunate that this issue wasn’t discovered within the 60-day reporting window, but we understand how frustrating this situation is.
Even though the warranty period has passed, we’d still like the opportunity to review this further. If you haven’t already, please email us photos of the damaged areas along with your order number to info@andysautosport.com. While we may be outside the standard return window, we’ll do our best to evaluate what can be done.
We appreciate your honest feedback—it helps us improve both our inspection process and how we educate customers on what to look for when receiving large shipments like body kits.
Thank you again for your support.