• DriveTrain

DriveTrain

Overview

DriveTrain has a rating of 4.8 stars from 615 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DriveTrain most frequently mention customer service, and fast delivery. DriveTrain ranks 36th among Auto Parts sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 97%
Positive
65
Neutral
1
Negative
1
See all photos

What reviewers want you to know

Positive highlights

  • The sales manager Adam t Sadler gives great customer service in a timely manor!

Critical highlights

No critical highlights yet

How would you rate DriveTrain?
Top Positive Review

“Excellent as always!”

Shannon-Fleet Services of Utah O.
3/14/24

We buy 90% of our king pin sets here for a couple years now. Always ships really fast and always shows up much faster than we anticipate. Always packaged very well. Just all around a great company to work with! We appreciate you guys!

Top Critical Review

“OVER 30 DAYS”

DEEN B.
3/20/24

I ORDERED (1) one simple spacer on feb 19th and still have not received the product yet. I have received an email with a link that i can NOT use to let them know " have not received my product as of yet", called the 1888 number only to leave a message and no answer back yet!

Reviews (615)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (54)
Thumbnail of user shannonfleetservicesofutaho
1 review
0 helpful votes
March 14th, 2024
Verified purchase

We buy 90% of our king pin sets here for a couple years now. Always ships really fast and always shows up much faster than we anticipate. Always packaged very well. Just all around a great company to work with! We appreciate you guys!

Thumbnail of user williams7092
2 reviews
0 helpful votes
March 25th, 2024
Verified purchase

One of the best as always. Great selection at great prices with fast shipping and delivery.

Thumbnail of user erikb435
1 review
0 helpful votes
February 7th, 2024
Verified purchase

Excellent doesn't say enough. Superb quality with the drive train. Superb customer service. Superb shipping. Thank you everyone involved!

Thumbnail of user laurac3336
1 review
0 helpful votes
April 24th, 2024
Verified purchase

My driver is very happy with the mats. Much better than what came from the factory.

Thumbnail of user leanneh174
1 review
0 helpful votes
January 26th, 2024
Verified purchase

Troy was very helpful and made the process super easy. Will be back again and will certainly ask to work with Troy.

Thumbnail of user lancet125
1 review
0 helpful votes
March 19th, 2024
Verified purchase

As advertised! Hard to find parts were just a click away and I didn't get taken advantage of price wise! Thanks

Thumbnail of user joef1392
1 review
0 helpful votes
January 19th, 2024
Verified purchase

Good experience item came when needed didn't have any problems getting item too me.

Thumbnail of user matthewg1836
1 review
0 helpful votes
February 20th, 2024
Verified purchase

Searching for lights for a 20-year-old snowmobile. Trailer is not easy but I found them here and they came quick and they fit perfect thanks again.

Thumbnail of user ryland5
1 review
0 helpful votes
March 19th, 2024
Verified purchase

I ordered the wrong item for an older customer vehicle. Customer service was very helpful and I received the correct part quickly. Returning the wrong part was easy, and I received my credit in a timely manner. Thanks for the great service!

Thumbnail of user ylianr
1 review
0 helpful votes
March 14th, 2024
Verified purchase

I placed an order and received it at the estimated delivery! The part was exactly as described and was easy to order!

Thumbnail of user timb1639
1 review
0 helpful votes
September 8th, 2023
Verified purchase

Order was received quickly. 3 of the 11 lights I ordered were wrong. I emailed twice before I got a response. Then I never received anything about how to return the wrong items or get the items I actually ordered

Thumbnail of user bobw1214
1 review
0 helpful votes
April 16th, 2024
Verified purchase

ALL WAS GOOD THANKS XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Thumbnail of user michaela4572
1 review
0 helpful votes
January 28th, 2023
Verified purchase

The person that I needed to ask a question to on the site was great, and the response was great, My order according to the email I received was shipped the next day. All Great, the problem was that I did not receive it for over a week. I still like this company a lot. And I will buy from them again. I would like an answer to where my order was for the week.

Thumbnail of user danar541
1 review
0 helpful votes
May 24th, 2023
Verified purchase

Needed 4 spicer 6 prong (Dana 60 axle) lock nuts for my dynatrack wheel hub assembly. Website said there were 10 in stock but they only shipped 2 an refunded for the other two. Really wish y'all had let me know ahead of time. I could ordered elsewhere sooner but thanks for the other parts that nobody had!

Thumbnail of user garrettf62
1 review
0 helpful votes
September 1st, 2023
Verified purchase

Good, showed up on time. 50 characters is a lot to ask for, I'm not writing a book.

Thumbnail of user garys3348
1 review
0 helpful votes
May 3rd, 2024
Verified purchase

What I wanted was oem quality,this is what I got,nice job!

Thumbnail of user markk2898
1 review
0 helpful votes
February 8th, 2024
Verified purchase

Product delivered on-time with superior packaging!

Thumbnail of user robg734
1 review
0 helpful votes
February 12th, 2024
Verified purchase

Very good part fits perfectly fine just like an OEM

Thumbnail of user jamesb8951
1 review
0 helpful votes
November 21st, 2023
Verified purchase

Very happy with DriveTrain America. Part was just what I needed to get my 2005 Dakota back OTR again. Half the price of other places and two day FedEx for a very reasonable amount. ***** five stars all around

Thumbnail of user cedricm96
1 review
0 helpful votes
December 26th, 2023
Verified purchase

I had to call in to place my order customer service helped me select the best parts for my project. Parts were delivered very fast and I was able to install the parts very fast. My vehicle is up and running again. Thanks very much.

Thumbnail of user fredn177
1 review
0 helpful votes
November 22nd, 2023
Verified purchase

Fast delivery and great prices. I would definitely buy products from DriveTrain America again.

Thumbnail of user sheryllynj
1 review
0 helpful votes
November 12th, 2023
Verified purchase

Received our order quickly! It was the correct item and the lights fit our plow truck and are much brighter than the ones we had. Thank you for your speedy delivery time to Northern Maine

Thumbnail of user bradleyb518
1 review
0 helpful votes
November 17th, 2023
Verified purchase

They sent it out right away and it got here quick. Just what I needed.

Thumbnail of user deenb5
1 review
0 helpful votes
March 20th, 2024
Verified purchase
• Updated review

I ORDERED (1) one simple spacer on feb 19th and still have not received the product yet. I have received an email with a link that i can NOT use to let them know " have not received my product as of yet", called the 1888 number only to leave a message and no answer back yet!

Gone awol
March 11th, 2024
Verified purchase
• Previous review

I till have not received my product as of today@ 2;00 pm pst
*******814
If you want to talk to me directly

Thumbnail of user kevinb3696
1 review
0 helpful votes
November 30th, 2023
Verified purchase

I've order a few things in the passed from Drivetrain America. So far they have been quick in preparing and shipping, ball park estimate my orders have shipped in less than 4 hours after placing the order. Only issue I had this time around was with FedEx damaging the label. That being said, I received my order one week after the estimate arrival date. In no way is that Drivetrain Americs fault. So far I've been able to find parts that have been difficult to find elsewhere or parts that are "not available anymore" according to local parts stores. Drivetrain America has become one of my go to place when looking for parts.

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