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AllPostersReviews 241

1.7

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AllPosters Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product quality. Many customers report long shipping delays, poor communication, and difficulties with returns, leading to frustration and dissatisfaction. Complaints about damaged items and misleading product representations are prevalent, undermining trust in the brand. However, some customers appreciate the variety of available posters and express satisfaction with specific orders, indicating that quality can vary. Overall, while there are positive experiences, the recurring issues suggest a need for improved operational efficiency and customer support to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
37
value
38
shipping
41
returns
15
quality
36
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California
1 review
0 helpful votes
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Worst company ever
June 9, 2025

After 4 orders and 4 conversations with customer service, somehow this company still can't get it right, honestly I'm not sure how there still in business,, would give negative stars on this review if possible 1 star is way to much.

Date of experience: June 9, 2025
Idaho
6 reviews
20 helpful votes
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I have never ordered anything from AllPosters, don't know what bucket list they got my name and number. Anyway, they are the worst pests ever...and don't respond to ANYTHING. AVOID THIS FIRM
And hope we can put them out of the running ASAP!

Date of experience: December 2, 2024
Illinois
1 review
0 helpful votes
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Absolute trash
February 3, 2024

I ordered 8 movie posters (27x40)….not a single one of them is the right size! Every single one is either too thin or too short! Company sucks $#*!

Date of experience: February 3, 2024
Illinois
2 reviews
1 helpful vote
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Review for those worried about ordering
October 9, 2023

I thought I would write a review for Allposters.com as I was nervous about spending so much money on a website that has such bad reviews. I gave it a shot and am really happy I did. I ordered two framed pictures and they came on time (exactly when they were supposed to) and they were in great condition.

The only reason for 4 stars is because the website said the pictures would be 32x32, and the ones I received were 31x31. Not a dealbreaker, but I really wanted a specific size for the location as I was matching size to another picture on the same wall.

I've ordered from a competitor in the past (who is no longer in business) and the first 2 framed pictures had to be returned due to sloppy work. The next 2 I received looked better, but one still had an obvious separation on one of the corners of the frames. I kept them due to not wanting to deal with another return. This separation ultimately caused the frame to break years later, hence why I needed replacements.

The pictures I received had no such issues, the frames looked great, the posters looked good, and the non glare glass is nice as well. I would definitely order from this website again. I hope this helps someone make that decision.

Date of experience: October 7, 2023
Kentucky
1 review
0 helpful votes
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Damaged
September 23, 2023

My poster came with ripples and folds in it making it impossible to frame for a good quality image. Very disappointed

Date of experience: September 23, 2023
Canada
1 review
1 helpful vote
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Shipping is a joke!
September 6, 2023

I cannot review the product I ordered because I still haven't received it! I have never seen such poor shipping practices anywhere else! What is the point of "tracking" when the so-called tracking never updates?! I wish I had read the reviews on here before ordering from these clowns. I will update if and when I receive said product!

Update:
I finally received the above order, a movie poster, but I am disappointed that the top was cropped and the print looks like it was cheaply scanned by an amateur printing outfit! I expected better quality after paying good money for this! Never again.

Date of experience: September 6, 2023
Nebraska
1 review
1 helpful vote
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Damaged, shipping delays, bad service
August 28, 2023

The quality of the images are grainy off center and shipping is slow, one out of 3 orders was damaged so bad UPS returned it in route to all posters and I was never contacted to provide the status. They don't give a damn. Done with them

Date of experience: August 28, 2023
Kentucky
1 review
0 helpful votes
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Quick Delivery But HORRIBLE SHIPPING
August 22, 2023

I had ordered a postered and had it shipped to my house of a poster that was a little bit difficult to find anywhere else that is also affordable for a budget. I was originally looking forward to receiving my new poster until it had arrived and what arrived was not what I was expecting to find. The poster itself was smaller dimensions then what was put on the order sheet. I have no idea whether or not I got the wrong poster or if they just have it wrong on their website but that was the first thing I found I was severely displeased with. Then I as I was unrolling the poster from the packing material that was used in shipping that had completely folded and flattened it like a paper fan. Even with the poster hanging on the wall anyone is clearly able to see the fold creases on it which in my opinion is not worth the money. I will admit that this site does have good poster designs but with the way my shipping was handled I am definably NEVER going to purchase from this company again. I would now have rather spent the extra money on a different site that I found or even spent more time looking for it in stores somewhere then have ordered this. Please if you are looking for a good quality poster look somewhere else. This is not the place to order from with the way that they have treated their products for shipping. I am highly highly disappointed in this product and I will continue to encourage everyone to not purchase from them at all or even again. This company is not worth spending money on with the way that they treated my product for shipping.

Date of experience: August 22, 2023
California
2 reviews
1 helpful vote
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I found out this website has bad reviews after placing several orders, but here is my honest review of my experiences so far.

This website has a wider variety of poster content than other websites. They were also having a sale, so I seized the moment to get all the content I've wanted ever since I was a kid. I was able to get unique Japanese content and vintage maps.

My most recent purchase was a large, framed world map, but I didn't ask for any special treatment or cropping, so we'll see how it goes. But so far, for all of the standard 18 x 12 inch posters, I have 0 complaints on the quality or condition in which they came delivered. The only minor inconvenience I've experienced was having to wait about a week for the purchases to be delivered, but that's not a big deal.

Was looking for a poster like this for months, finally found it here.
Date of experience: July 27, 2023
California
8 reviews
9 helpful votes
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I placed an order for a small art print on a wood mount. Only 16x12". Should have been an easy job. But not for these folks. No, these folks are highly adept at the art of incompetence. To them, no transaction is complete without at least 3 operation bungles. That's 3 screw-ups. Then we can call it a day. First, they managed to crop an INCH off of the 12" image. That's a lot of cropping for a small image and of course it re-centered the focal point. They promised to produce a new one, and fix the issues. Then I didn't hear back for weeks. After numerous conflicting back n forth emails, I finally spoke with a "supervisor" who says the job got "lost." They need to start over. Again. She promises expedited shipping to help make up for lost time. But that never happened, it shipped regular ground. 2 weeks later it arrives. And it arrives, somehow, with the print shops copyright info printed on the FRONT of the piece. Not on the back. Right on the F'ing front. These people have to be trying to be this incompetent. No one works in Quality Control, they obviously have no process for that. This is ART we're talking about here, and they repeatedly demonstrated ZERO attention to detail. Sad. Pathetic, really. They ought hang their heads in shame. But no doubt they have no shame to hang with. It's been 2 days since I contacted them requesting a return. Crickets. Ordering, production, and shipping from AllPosters has been snail slow each time. FYI - AllPosters.com is also Art.com. I recommend ordering art from one of their many competitors instead.

Date of experience: July 18, 2023
Pennsylvania
1 review
2 helpful votes
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I bought a movie poster that has been cropped along the right side. Names are completely cut off. I've contacted customer service, but judging by some of the reviews here, I won't hold my breath. I know it's just a reproduction, but come on! Have some pride in your product!

Date of experience: May 27, 2023
Utah
1 review
1 helpful vote
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Placed an order on March 11, website tracker does not work. No customer service number available. Emails sent to customer service go unanswered. One month later I Finally found a phone number in someone else's review. The person who answers the phone knows nothing. Says she thinks the item was discontinued and isn't sure if they would have ever let me know. Suggested I spend double the money for a different poster on their website and place a new order. I have a very sad little boy who just really wanted his Tom Brady poster for his birthday. I will never recommend or order from this website again. Buyer beware!

Date of experience: April 4, 2023
Philippines
1 review
1 helpful vote
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I order at Allposters.com few time, at first it took like forever to deliver almost 1 month then i raised to CS, and the following week i received 2 copies of same items. But only happens once delay probably due to custom. But hey the poster was really great and worth the wait, I have no problem on my other purchases. - Singapore

Date of experience: February 23, 2023
Delaware
1 review
1 helpful vote
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Sprint to Another Site
December 2, 2022

Slow service for over priced poster ($95.00), website confusing, i.e. Seemed to include framing; called co. " It'll be ready to hang" Sought a return, "Call Fed. Ex. To get return papers. Call back after 10 days if not satisfied." Find a photo or poster somewhere else, sized to a standard frame from Michaels.com or other such store. Send the money you've saved plus the value of my efforts, to, and visit your library.

Date of experience: December 2, 2022
New York
2 reviews
4 helpful votes
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Art.com is reselling unauthorized copies of my copyrighted Civil Rights photographs without compensation.

They're not even good copies because they are not from the original negatives but from copies of low quality third generation prints.

Date of experience: November 20, 2022
Iowa
1 review
2 helpful votes
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Poster was destroyed
October 12, 2022

Poster was rolled up and flattened, causing creases and wrinkles that can not be removed. It was mailed in a flimsy triangular box instead of a sturdy tube that could have protected it during shipping.

Date of experience: October 12, 2022
Canada
1 review
4 helpful votes
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Allposters stole from me!
August 1, 2022

After I ordered 5 posters, not only did only 4 get delivered, they had also stolled 284 dollars directly out of my bank account 3 times!
After writing to them they decided I don't get my 5th poster and then stole money again!
Terrible awful company they are, I warn everyone to not give them a debit/visa card number or I bet you will have the same nightmare I had with them.

I just hope this saves some others the stress.of having thise issue.
I'm a single mother and live pay cheque to pay cheque and I couldn't feed my family the first night they stole out of my account and it was so scary and felt grossly weird.
I hope someone can really get them fir this one day. I guess I'm to small a person and no one really cares what I can or can't do, well I'm writing this bad review and I hope this messes somthin for them!

Date of experience: August 1, 2022
Virginia
1 review
1 helpful vote
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Three times I have ordered the Shenandoah Valley and three times they have sent me products that cut off words, were up to 1/4" out of square, and left off the margins. I have gotten refunds twice. Someone is sleeping on quality control.

Date of experience: July 13, 2022
North Carolina
1 review
4 helpful votes
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Don't Bother with Allposters
July 7, 2022

My kids and I just spent a ton of time trying to pick out posters only to find out in the checkout that all 3 posters we had selected were not available. Huge waste of time. Obviously, no product updating is occurring on the pages you actually shop. Also, was able to find much better selection of Jordan posters on Amazon for a better price.

Date of experience: July 7, 2022
Texas
1 review
2 helpful votes
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Dreadful shipping and handling
May 30, 2022

I purchased 6 one-sheet posters in two orders. All items were damaged by Allposters and the last was damaged by FedEx. Do not use this company since they don't seem to care about quality.

Date of experience: May 30, 2022

From the business

Over 500,000 Posters & Art Prints, Movie Posters, Vintage Posters, Motivational Posters & more. Value Framing, Fast Delivery, 100% Satisfaction Guarantee.


allposters.com
Lincoln Acres, CA, United States