FastTech has a rating of 2.0 stars from 213 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FastTech most frequently mention customer service, credit card, and tracking number problems. FastTech ranks 666th among Marketplace sites.
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In fact the site is amazing, I have been purchasing things from fasttech for 5 years, I never had any issues with shiping or missing items. Some people are not aware that making new messages only extends the waiting time for a response from staff, I see people mentioning that,, They do not respond'' well obviously since you probably put in a hundred or so messages. Customer service always treated me kindly and yes some items I had bought were not in stock. My money got returned and communication was clear. Think of aliexpress but a single offer insted of a thousand offers of the same thing, with varying prices.
I brought a PS3 19 Blade fan! And never received it Their customer service is terrible I'm going to get my refund if 75.99 I had to buy one off eBay for less
I brought a PS3 19 Blade fan! And never received it
Their customer service is terrible
I'm going to get my refund if 75.99
I had to buy one off eBay for less
Tip for consumers:
Do not order anything from that company
Products used:
I brought the fan from Amazon
In fact the site is amazing, I have been purchasing things from fasttech for 5 years, I never had any issues with shiping or missing items. Some people are not aware that making new messages only extends the waiting time for a response from staff, I see people mentioning that,, They do not respond'' well obviously since you probably put in a hundred or so messages. Customer service always treated me kindly and yes some items I had bought were not in stock. My money got returned and communication was clear. Think of aliexpress but a single offer insted of a thousand offers of the same thing, with varying prices.
Tip for consumers:
Wait for clearance sales
Products used:
mostly cheap vaping atomizers and diy items
They sell counterfeit items and when called on it try to make you jump through a 1000 hoops until you get tired of dealing with them and just give up. If you purchase anything from this company you're just as good off taking your money and flushing it down the toilet. They products and "customer service" are an absolute joke. AVOID AT ALL COSTS!
Tip for consumers:
There's only one tip. DO NOT USE THIS SITE!
Products used:
Mesh coils for vaping.
There is ZERO instructions on the product or the box and you can't google or go to their website to figure out how to install it. Made in China. Save your money!
Tip for consumers:
Made in China.
Products used:
Car LED Lights
Pretty good company, just know what your doing before checking out. Use a good shipping service, make sure the product is in stock, and contact the support team frequently. If you do these things and don't shop on here like you would on Amazon, you'll be fine. Ordered two Nike Hyper dunks.
Tip for consumers:
Use USPS Shipping, Not Free Shipping-Free shipping takes way to long.
Products used:
The Nike hyper dunks for my son. He loves them. Then picture makes them look bigger than they actually are.
In about 3 out of 4 orders I have to contact customer service and they just do not answer the question or act on the issue I have. I don't order from them anymore unless the product Im after is absolute nowhere else available.
They often use another sending method than the one I paid for, issues with products aren't solved and they often keep pushing back the date without notice, but when you send a complaint then all of a sudden they send it the next day. Not a fan, I prefer another China site.
Lights are Fine but the adhesive does not work This product is junk! There is no Installation instructions.There is no contact information. There is no return address.
I have been buying from Fasttech for about three years and have never once had a bad experience. I do my research before ordering and, while it does take a while to get to me, I've always gotten exactly what I wanted.
What prompted me to write this review are the wonderful experiences I've had with their customer service. They are always super diligent in their work. I always get a reply faster than expected, and I always know that I am communicating with a real person, who has read and understood my concerns.
To someone like me, who would not have access to a whole world of things without them, this means a lot.
Products used:
electronics, small tools, spare parts
Well the shipping is a little slowly, but it is free! The price is pretty good, I always love to buy here. The customer service is the best, always helpful.
Fiable sympa disponible
Produits très haute qualité
Livraison correcte
Sav efficace
Je suis content et je recommande
Tip for consumers:
Delivery good
Products used:
Electronics
I been waiting on a package for over a month, and still haven't received email back or anything regarding my package
Ordered a survival watch for $6.69, hoping that it would at least tell time. Got here and it's probably a $10.00 watch. Credit card charged $72.97. Do not trust!
These thieves had a free backpack promo. Pay shipping only. It's a piece of crap they made look like a full size backpack. Cost maybe $1.00 from china. I got one, four days later there's a $67.47 charge to FASTTECH for what. I don't know and I can't get hold of anyone.
Francis of fast tech went above and beyond did excellent work and stood long hours to get the job done thanks for everything. He was very reasonable with the price.
Those mother effers stole $100 from me they don't even have the product left several messages no effing reply rip off no refund no nothing over a month now worthless morher effers there going dwn to China Town fast oh ya there already there lol peice of garbage don't trust
Tip for consumers:
Don't sell a product you don't have and make sure you're a fun people money when you don't have it answer your emails
Products used:
Coils
Great store with reasonable prices. I made a lot of orders, everything went very quickly. Very happy with their service.
Tip for consumers:
Great store with reasonable prices. I made a lot of orders, everything went very quickly. Very happy with their service.
Products used:
Great store with reasonable prices. I made a lot of orders, everything went very quickly. Very happy with their service.
... I'd be a much happier chap!
I don't mind copies of products, but when it comes to fraudulently branded copies, I'm out! Especially when the product pictures on the web-site show the product without the branding! That's deception befrore fraud!
It's sad, because everything else at Fasttech is brilliant! Good quality, fast handling & shipping and a very good customer service!
Order never showed. Post Office said that the delivery scan was fake. Customer service will not answer phone. Never again>
Fasttech are great. Customer service is spot on, they are always friendly and helpful. Sometimes things don't seem to be happening but as they are in China they observe different holidays then a lot of the rest of the world. Its easy enough to find out when or if they are closed, like Luna New year etc. Also buying anytime near Christmas in December is goinmg to take longer to arrive due to the amount of parcels being shipped around the world. Once an item reaches your country you can blame your own postal service not them.
Worst company of all time, they seriously have global ants delivering their packages. RUN! Their staff is awful and clueless and respond like braindead gremlins whenever they want. Poop stinks and they are like explosive diarrhea in a thong. They suck at life in general don't expect to get a thing from them. Best part is they try and give you a free tee shirt with their brand on it, I would not wipe my cats butthole with that hot garbage. Probably laced with the Rona!
I ordered first time vapor stuff at Fasttech. And I think there are other stores that are much quicker in delivery. It took a Long time until items were shipped out, then they split shipment, and a longer time until they arrived but the Clearomizer clones I ordered did what it is made for... Clouds. During the time one order(shipment1) from Fasttech arrived 4 others from similar onlineshops arrived. At the Moment I´m waiting for an order(shipment2) from 25. 1. 17 In the future I will order at some other Shops because it takes too Long till the items arrive. But the products are working...
Horrible customer service, Waited over 3 months for them to respond to any emails or ship my item. Then when you try to ask for tracking information they lie and just say it was shipped without any additional response. Doesn't get any worse than this company. Don't bother wasting your money. Wish I would have seen the hundreds of other customers that also went through the same issues. Stay Away from these crooks.
I don't quite see what the problem is I buy my e liquid from them (real cheap and PayPal) and the only time I ever had a problem was with late shipping They were in touch with me every 2-3 days keeping me informed They also refunded me for my hassle (as well as supplying the order) and offered a 50% discount on my next order Yes they honoured it I love them
I will say right off the bat that I have ordered from this company twice, and never will again. By my own stupidity, I thought maybe the first time it took nearly 3 months to get my order, that it was a fluke... now I understand that it is common practice. If you don't need your order for two to three months, by all means, order from them and take your chances.
Tip for consumers:
do not order
Products used:
vape coils
NO refund! NO exchange! Instead it is COUNTLESS DAILY emails with my ire growing (to cursing) rage. First they wanted a video of me trying to attach their damn product to my iphone and android phone. More cussing. Then the countless back and forth emails. Those bastards sent a product that is the WRONG size! They REFUSE to either exchange it for the correct size and/or issue me a FULL refund. Saw their ad on my Face book page. Next, I'm going to report them there and hopefully kick their assess off social media!
Cool gadgets at unbeatable prices from FastTech. Worldwide free shipping on all orders.