Covers & All

We were looking for covers for our leather lounges, to help stop dog scratches (yes, I know we could keep the dogs off but that just isn't going to happen 😏). These guys took the time to check measurements against a photo sent because these lounges were different to their standard styles. The covers fit really well, and colour was pretty true to the website. Delivery was quick, especially considering it was coming from overseas. All in all we're very happy with our purchase and the process.

Satisfied overall. Took a bit of going back and forth with different "design team" members to get measurements right. But happy with the cover in the end. It fits well. Material seems ok. Was made quickly and delivered quickly once size was confirmed. Be aware they might charge extra if the measurements need adjustment which is hard if you can't have a quote on this beforehand and must pay extra regardless. However mine was a minimal charge (couple of centimetres extra here and there) so was not a large price differential.

Quick responses. Followed through

Having our conditioner unit close to a salt pool, Covers & All was the best find ever - in Google. Great quality and communication throughout the process of getting the measurements right. I will definitely recommend this company for any covers needed. Now the children can splash (or do bombs) as much as they like in the pool with no fear of rust forming on our unit. Thank you

Prompt action to redraft according to my measurements. Very apologetic for missing my notes the first time.

I've now ordered three custom covers, and each time, the design has been perfect. While there were initial concerns with my most recent order, as it seemed to be delayed and the specifications were not promptly acknowledged, I was pleased when the cover arrived. The design team demonstrated great attention to detail with the measurements and specifications. Despite the initial worries, I am extremely pleased with the final product and feel I got excellent value for my money. Thank you to the design team for their thorough work!

I'm always a little dubious buying things online especially if you don't have anything to compare it to.
I was pleasantly surprised though, the fabric quality is wonderful, the online ordering system very easy to use and the quality of the work is quite honestly the best value for money around! They fit perfectly! I'm so glad I purchased these, they have given my outdoor setting a new lease of life.

Good. Website easy to use.
Item exactly as described and swift delivery despite covid delays. Only a couple of days behind ETA.
Customer service can improve upon comm's, it wasn't clear that I was ordering stock from o'seas, I thought it was produced onshore. It took four or more emails before I got a straight answer.
Customer service was excellent aside from this and I'm very pleased about the product quality and value for money. Will definitely use this company again.

I asked a fairly basic question but needed to repeatedly ask it in four or five different ways before it was answered clearly. I found this very annoying and was close to cancelling the order.
In future I recommend making it clear that items are not produced onshore in Australia but o’seas. Transparency is important when gaining a customer’s trust. Customer service should not evade the question.

Great service, tv cover came quick
It seems sturdy to handle outdoors with only a few exceptions
One being the bottom Velcro seam should be over the top of the bottom piece so water can run off not down into the Velcro, already had to open to let water out, and the other is I had to cut the back flap in half that covers where the mount arm goes through so to cover that area protecting from weather
But otherwise seems like it will handle being outside

I recently Pex based a pool table cover and on the inside were marks and stains all over it I emailed someone and they said they would get back to me and never have. Wouldn't recommend this to anyone, and will be telling people to avoid covers and all. Will be posting this on all social media platforms so this doesn't happen to anyone whilst spending their hard earned money. Ver very dissatisfied

Good ordering process and design / measurement check. Positively surprised with the quality of the final products. Timely delivery.

Only issue was for additional payment (increased measurement during design check) which could not be completed via the link provided. The customer support officer said they will send a PayPal link. In the end I received a different link from another platform / different name. It was confusing to know if this was for the product (the link also arrived 14hours after conversation). I paid immediately but received a message by someone else saying that payment was pending. It was. A little stressful as I thought I had been scammed. But all back in order after a few emails. Would recommend to friends.

I wouldn't have a clue what my cover looks like as it has NOT arrived yet.
Very disappointed in you delivery service

Measured up cushions entered info there order form, I think 24 hrs later they asked me to verify the measurements and add some done the around a week or so later and I'm talking later Dec early Jan covers turned up very good quality, only 1 little improvement I would suggest is to put a couple of eyelets in each side of the cushion to let air escape otherwise perfect and I have installed a couple of eyelets on them now seems to do the job. I'll be a returning customer for sure

Really helpful on-line customer service chat. I accidently put in the wrong email address, and I was able to talk to someone online and resolve it very quickly. Item appeared in under two weeks, as was expected. Product appears to be 100% better quality than the ones we have been buying at the major hardware store and we have got through a ton of those in the last year, so if this one stands by its 5-year warranty, this should be a great investment. Very happy so far.

I made a typo error and was concerned when I did not receive any order confirmation. I was able to have an on-line chat with a customer service rep and then it was realized that I had input the email incorrectly. He resolved it for and sent through the confirmation and tax invoice. Very helpful.

I bought this bag for christmas tree storage. It will do the job, but I didn't realise the size -- it's enormous! (Which is not necessarily a bad thing but double check your needs before you choose a size because it's way too big for my tree). Also the bag appears to have some structure to it in the picture on the site, which it doesn't in reality. It's a soft bag which doesn't keep a rectangular shape. The quality of the bag itself seems to be fine but it's not quite what I thought I was getting.

This is a top quality product. My new cushion covers were made exactly to my supplied measurements and fitted perfectly. It was better made than the original factory cushion covers that came with the furniture.
The sellers communication was very detailed verifying final measurements zipper lengths and piping. The final produce is excellent and I will not hesitate to buy from you again. AAA!

I ordered two custom cushion inserts for $139 each. I had expected a tailored finished product. Instead they came as a cut piece of green foam rubber with some fluffy white padding partly glued on it. I had to contact customer service to ask whether to take off the fluff. They eventually said yes after about 10 mins. Looks very cheap for the price but it works ok.

Fantastic service. Quick follow up by service team (over the weekend) to get design/dimension approval, and extremely fast manufacture and shipping. Unfortunately delivery took a week longer than estimated as it was shipped from India, however that was ok as the quality is great and it fits the storage box perfectly.
Haven't tested whether it is waterproof yet but appears to be.
Highly recommend if you are looking for a cover of bespoke dimensions.

This UV resistant BBQ cover is exactly what we have been looking for. It's high quality and very well made, a perfect fit, a good colour, tough and durable and promises to last far longer than our previous Weber branded covers which perish in the sun. Service was excellent with great communication and delivery was very fast.

Ordered online and was sceptical to what I might get.

Delighted to say the large outdoor table/chair cover and sofa cushion cover were delivered within 5 days during peak Christmas period, which was well ahead of proposed delivery timeframe.

Items are fabulous. Nicely made.

Online system SO easy to use.

Very happy with the entire experience.

Thank you.

The value for money here seems pretty top notch, the quality of the product looks like it will last years compared to the cheap off the shelf - one size fits all products you find everywhere online.

Unfortunately the draw strings to tighten the base of the cover seem to have little to no effect, they do not seem to tighten leaving the cover exposed to being blown around or off by the wind. Luckily i forked out an extra few dollars for the eyelets.

Applied for the discount, didn't get it. Signed up for the newsletter which said that you get free delivery on items bought, didn't get that either. Sent email requesting response, no reply. Will not deal with this company again, very disappointed.

Needed to take alot of measurements. Very thorough process. Cover for outdoor kitchen with built in BBQ and gas burner. 3.5 Metres long. Cover fits perfectly.

Good very responsive

Have been trying to get replacement covers for outdoor furniture for ages but could only find stretch covers which weren't what I wanted. Covers & All not only supplied made to measure covers in quality material at a very competitive price, they also had them delivered to rural Tasmania over the Christmas/New year period only one day over the estimated date - will definitely recommend this company to friends & family

The web experience was fine but perhaps send me a review form once I have received the goods not before.