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Jennifer was beyond amazing. After completely booking the room perfectly… She was in informed that room was now no longer available. She felt super sorry and disappointed. She then took the extra time and patience to find me another room. That extra step never happens anymore with Customer Service. Her patience and follow through made certain I had a room for the night while traveling on business. She's a wonderful asset to the company. Probably her great South Carolina upbringing and charm.

Zoila booked us in, found us a great room and price with limited rooms available. We have used this hotel for years to break up our trip to see the grand kids in Albuquerque NM. Always first class treatment, great breakfast and clean rooms. Always a small side talk when booking to make you feel like part of the family. Highly recommended.

I found the web link confusing and the taxes and fees astronomical, so I called directly.
Steve explained the high fees and it was actually Several dollars less. He also explained the added $25 "security" fee-incase something happens….But there's free cancellation up to 6 the night of arrival anyway…Even though the posted room rate was $3 less than quoted by Steve, the overall total was almost $10 less than on line….thank you Steve.
Wyndam, get your stories straight

I immediately realized that Cecilia was just simply the perfect professional to have handle every aspect of our reservations in regards to a very important travel accomodation for my business. The entire phone call was wonderful and I actually became a bit saddened to have end the phone conversation with her.

Todd A Hoss
President & CEO
Chesterfield Development Corporation
Since 1968

Erica was most pleasant and she needs a raise! We have been staying at Hampton Inn for 25 years and negotiating a price comparable to travel agencies was very difficult but we didn't get the original price of $180.00 because you have to type in your credit card info and in the process I lost contact with my first gal contact! Erica told me that rates change rapidly! Hope motel in Clinton, Iowa is clean because I read that you had customers that said rooms were dirty! I have never stayed in a dirty Hampton except Albuquerque downtown

I was having trouble booking online because the hotel was almost sold out for the time I was looking to stay. I called the reservations number and was lucky to speak with Carolyn. She was very helpful, kind, and patient when my newborn started crying on the background. In just a few minutes, she helped me find just the right accommodations for my family. Thank you Carolyn!

She was very helpful, patient and kind while scheduling my request. A pleasure to talk with.
Nice to have great customer service at Wyndham. Thank you.

Helen got my reservation confirmed using the same credit card information the online system rejected. What's even better, she got me the same rate the online system said was expiring. She put in a note that if ground level was not available, put me near the elevator.
I felt she really wanted to help me. She was friendly, kind, professional, and courteous. She was amazing!

Jose was very knowledgeable, patient and very helpful. I will call back tomorrow with more information in order to make reservations. Thank you

The agent was polite with pleasant voice. She explained rate, pricing confirming all information. She made sure that we received confirmation both by text and email before the call ended. Exceptional customer service! Thanks!

Miguel was very knowledgeable and helpful. He did his best in trying to make sure that I got the best rate possible.

While traveling to wait on the birth of our first great grandson I called Hilton for booking our reservation. I was pleasantly surprised with how extra special Miss G treated me. Excellent customer service and very professional!

The title says it all; spouse is traveling in another state and called to tell me the story. They were fine, but frazzled. We needed to get them a hotel ASAP, and we got David's assistance to secure the closest hotel from their location. It meant so much to get his help; I was able to rest easy knowing my spouse was off the road, safely off the road, and getting some needed rest!

David was able to help me book a room close to the venue! I appreciate his assistance!

Her accent made it very hard to understand half of what she said. I lost my spouse and am going there for a memorial. She kept trying to sell me stuff and give me discounts as a gift. I think it's deplorable how far down Marriott of all brands has sunk with the stuff they make their people do. Not happy or impressed. Madison has limited options or I would have stayed somewhere else.

Great customer service. Listened, and put in needed requests. Easy, efficient booking. Great representation of your business. It was a pleasure!

I was lucky to get a representative that listened well and polite with her response.
This is a good start for my vacation.
Thank you again Gerry ;)

Kelly was great…. Personable, quick on the draw, smart…. Even though she was picking up where another agent had left off, she got it all.
Easy and pleasant exchange.

Felicia was very friendly and accommodating. I would do on line booking. It was a great experience!

We were not sure where we wanted to stay in Rome. Maria took the time to share several options with pricing and type of rooms. She's also sending close by attractions. This is why I'm a loyal Marriott traveler.

I had to add a room to our booking at the last moment and Brandon was very accommodating. Great help!

It was such a pleasure to work with this gentleman! Great attitude, kind, patient and very knowledgeable. A definite refreshing experience for a change!

Spoke with person about some complicated plans and she was so helpful and nice! Best service ever!