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There's no way I would EVER use this site again. EVER. Charged me $74.00 fee for using the site. I canceled the reservation and DID NOT get a refund. Site clearly says FREE REFUNDS. Typical Internet SCAM site.
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Bernard H.'s review of BookOnline earned a Very Helpful vote
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She barely heard what my issue was and transferred me to a customer service number that needed a...
I thought this agent was rude and short with me when i asked why her quote was higher than...
Hi Bernard, we’re sorry you had that experience. Customer satisfaction is our priority, and we would like to help. To keep your information secure, please message us your itinerary number and email address you gave when completing the reservation and we will respond with the next steps.