WinterSilks Questions & Answers

Here’s what consumers have asked with answers from WinterSilks staff and previous consumers.

2 questions answered

50% answered in 1 day

Question:

Why has both sizing and product construction changed so dramatically in last couple of years? if you read the reviews, most of us have been loyal and satisfied customers. so, if it ain't broke, don't fix it! Why has both sizing and product construction changed so dramatically in last couple of years? if you read the reviews, most of us have been loyal and satisfied customers. so, if it ain't broke, don't fix it!

Answer:

It's because it's not even the same company making the garments anymore. Venus Swimwear sold out years ago to a company called Blair. I think Wintersilks is now probably being used to launder money due to their obvious neglect of once loyal customers and now horrible quality of merchandise.

By Jan W. over a year old

Question:

Beware! shipping charges to canada. i have just received a package from wintersilks which weighs 450gms. they charged me $29.00 shipping charge. what a rip off. Beware! shipping charges to canada. i have just received a package from wintersilks which weighs 450gms. they charged me $29.00 shipping charge. what a rip off.

Answer:

Why do you call yourself a silk co. When your clothing is made up of less silk and More spandex, etc.? If it's such a luxury and you want us to be comfortable why don't you tell the truth? Why do You glue on the mailer containing orders ads for ADT? For goodness sake: your co. Bombards us enough, are you getting paid from adt to glue on an ad? HAVE A HEART!

By Estelle H. over a year old

Question:

I work with a woman who is disabled. i called to fix the apt number and they wanted her to call in the correct info. she cannot use a phone.

Question:

Who sells the silk long underwear wintersilks formerly sold?

Question:

Is it true that no promo codes can ever be used by international orders, as well as no free shipping?

Question:

Why is $1.99 jai*winter debited from my account? it was debited the same day that i ordered something, and that amount was accurate.

Question:

When visiting the usa in early november, i placed an order with wintersilks. after six days i got a phone call from a lady to say that they could not fill my order because my bank was in another country. i therefore cancelled the order as i was leaving the us in the next week or so. i have just received my latest statement showing that wintersilks debited my card account for approximately $15 on november 27 which is after i had left the country. i did not purchase any items from wintersilks. i did not receive any items from wintersilks. how is it possible for them to debit my account in this way, especially as i had to cancel the original order because they claimed they do not do business with banks outside of the usa? can someone - anyone - please help me? a beale

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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WinterSilks Questions & Answers

I would like a catalog. how do i get one for winter silks????

Iused to get silk thermal wear from winter silks

I used tio get catalog i don't get it anymore do you still have mens clothing

I work with a woman who is disabled. i called to fix the apt number and they wanted her to call in the correct info. she cannot use a phone.

Who sells the silk long underwear wintersilks formerly sold?

Is it true that no promo codes can ever be used by international orders, as well as no free shipping?

Why is $1.99 jai*winter debited from my account? it was debited the same day that i ordered something, and that amount was accurate.

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