Zahra V.

We ordered a sofa from all modern. They failed to deliver it three times. One time they said the driver just forgot to put the sofa on the track but the tracking showed us that the sofa is coming. We took off of work to wait for the sofa. Right at delivery time, we were notified that it wasn't going to be delivered to us that day.

We then cancelled this order, got a refund, and ordered a different sofa from all modern thinking that there must have been some issue with that particular sofa.

Again, first they changed the delivery date. It was supposed to be delivered to us on the 13 th, they delayed it by a few days. Next, we get a call that only part of the sofa will be delivered. And the chaise part is lost in transit.

Delivery day of part of the sofa is here. Wake up early to track it and make sure we don't miss it. As I am following the tracking and it shows there's only one stop before they show up, I get a call from wayfair saying the driver called and spoke to some person at loading dock who told him no ones home.

This was a complete lie. We were following their tracking, when we got the call the tracking showed they are at some other location, no driver called my phone, and no one has the authority at the loading dock to say whether we are home or not.

Now wayfair is putting the blame on us and saying we missed the delivery and need to reschedule ONCE AGAIN.

This joke has been running for 1.5 months. Our money is stuck with them. They are a terrible company. The same thing also happened to my mom. She ordered a bedroom set from them. Which took more than a month to get delivered.

I will never buy from them again.