Zach P.

Ordering the tickets was easy, but the experience I thought I would receive for close to front row seats was awful. I bought close to first row seats on the bottom level for the Ed Sheeran concert for my fiance's birthday. I opted not to do floor seating, since I figured we would have a better view of the stage from there. I could not have been more wrong. Right next to our seats was an entrance to the floor seating, so we had a great front row view of the back of everyone's head for the entire concert. When there was not a line, we got to enjoy staring at the security personnel who insisted on standing directly in front of our view of the stage. I am glad we could hear the concert, because 75% of it was spent in furious dismay waiting for people to take their seats. I wish I could get a full refund so I could have given my fiance something half as decent for her birthday. I worked very hard to save for decent tickets, and was embarrassed and displeased with the outcome. 2 stars for ease of ordering.