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Yvonne b.

Sacramento County, United States

Contributor Level

Total Points
160

2 Reviews by Yvonne

  • YellowPages

3/29/24

THE RESPONSE THAT WAS POSTED UNDER MY POST IS A LIE MY CAR IS TILL BROKEN THE SPEAKERS THEY INSTALLED THAT DAY HAVE WENT OUT WITH THE ALARM THEY INSTALLED WHICH I GOT IN NOVEMBER HAS WENT OUT AFTWR THEY WENT BACK K IN MY DASH FOR THE THIRD TIME MY SCREEN IS NOW TRIPPING THINKS ITS A SRT THE DYNAMAT INSTALLATION IS STILL NOT INSTALLED ITS SITTING IN MY FIN THING FROM FEBUARY 12TH 2024 I PAID $612 AN 900 FOR THE ALARMAND NON IS WORKING THEY ARE HORRIBLE TO THEY CUSTOMERS I REACH OUT TO THEM THEY IGNORE ME MY CAR IS NOW VULNERABLE IVE ASKED NUMEROUS TINES FOR THEM TO TAKE IT OUT OF MY CAR OR FIX IT AND THEY WONT THEY ARE DISHONEST I PAID ALOT TGIS CAR AND THEY DESTROYED OF MONEY FOR NOW I HA E TO LEAVE MY TRUNK OPEN EVRY NIGHT OR DAY THIS FUSTRATEING FIR ME AND IM TIRED OF THIS SGIT I LOST $1600 THEY WANNA SWEEP THIS UNDER THE RUG BECASUE AND UNIMPORTANT IM SUFFERING THIS IS ALL TRUE I HAVE NO REASON TO LIE I DONT KNOW THESE PEOPLE you lie you only sent me a video of my car going only going through the gate for two seconds and thats it lies the light wont go off still they short curcuited sonething and expect me to pay for it when my car was good im being honest Do not go to West coast shop on arden they got me I had just got my amp installed by a mobile tech he goes to your house and installed music amps everything he installed my amp it sounded fabulous only thing was the trunk was rattleing and my car speakers sounded very low so all you heard was bass and low music so I went to them the manager Jaya was very nice he suggested I get two speakers in the front and that I get dynamat I'm the trunk area and the license plate and I would need a bass knob to control trol the bass causue I came up on a jl audio 1500/1 p and I got some foscgate 15" two woofers and I needed the chirp on my alarm turned off I was in that shop for 5 1/2 hours for two speakers a bass knob which you put two screws that already there the dynamat was out under my trunk fin not in the trunk the car was rattling so vad still they took my screws out of my trunk fin they couldn't fix the dynamat told me they order the screws that was in Feb 9th 2024 its now March 7th 2024 the dynamat nor the screws were fixes or replaced than to topnthat off I get home tired wake up the next day I noticed the amp I had just paid to get installed was for some reason unscrewed from the back of my seat where it was mounted at the ampnwas half iff the seT and in the trunk unmounted which I keep asking why did they touch my amp I didn't asks for this service now the amp that's in my car is faulty the bass qent off by itself Than comes back in when I had no problems with it all i asked the manager numerous jokes why did tall removes ny amos or touch it now uts nit working I and just got it I feel they switched my amp at this shop they had no reasons to be even touching it let along unmounting it for what than my dash gauge lights wont turn off they did something in the dash when they installed my two front speaker than I find out all my car speakers were disconnected for what? I jusy got thise installed in November 2023 they told me they didn't do it when none is I. This car but me he said when I drove up he didn't hear no music soo guess I was driving around only listening to bass when I heard music to than with that my trunk latch got broken to now my trunk don't shut like it was so I ahe the gauge light wont turn off I feel they messed up something in my dash my trunk is messed up they unplugged my car speakers probably to get me to buy new ones Because I'm a female my new amp is damged and the told me it' not on them its on me i paid 12,000 for this car and they nit fixing it when I drive my car everyday amd there wasn't anything wring with my car on god this is bad custoner servive and they wont give me copperate number i asked 10 times becareful at this shop looking at court action soon

Tip for consumers:
I don't know non of these things

Products used:
I got two dash speakers dont work , a knob bass, culpasar alarm went out dont work, , unfinished dynamat installation,

Service
Value
Shipping
Returns
Quality
  • SpyFly

3/20/21
Verified purchase
Reason I chose this business:

For personal reasons

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