YAHAIRA F.

I have been a customer of amazon for years recently all my packages are being left on the lobby of my building disattended. Packages are being stolen and I cannot get a replacement because I need to file a police report prior accordingly to customer service. I recently order a Echo show and the package was never delivered however it was signed by SP and when I called amazon they refused to refund or send a replacement. My delivery adreess included my apartment number. I recently asked one of the delivery agents that was placing the packages on the lobby why he is doing that to customers as the packages are being stolen and he stated that amazon does not paid them to delivered to the apartments. I have pictures of how they leave the packages on the floor in a building of over 80 apartments no security and open doors to the public. Is unnaceptable many of us has ring door cameras for the same reason.

There shipping system is the worse they have delays my order is not going to make it on time, will not recommend to buy anything online from this store.

Yflatts