EBTH has to pay every pair of hands that has touched the item. From the Estate to the folks who ready it to ship. And, all those shipping materials and boxes and the fancy shipping tape. I have purchased wonderful items - and I was not concerned about the shipping. But, one day something changed - I no longer wanted to pay the high shipping rates. It became too much for me. Knowing you are not paying for the weight of the item - you are paying the staff.
Dear Customer,
We are sorry to hear that you are having issues with regards to your delivery status.
With our registered and expedited post, we offer our customers a tracking number. You can use this to track the status and whereabouts of your items online.
We have sent you the tracking information and a solution to your account. Please login to check your ticket and reply us.
If you have any more questions about your order status please contact us via our Support Center.
Many thanks,
Rosegal Customer Service Team