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William"Bill" S.

1 Level 1 Contributor
  • 4 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Computers & Technology, Shopping, Pets & Animals

Member since December 2014

  • Reviews

    4

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    587

Review Distribution

About Me

I am a retired I.T. Director

Interests

Community Service, Soccer, Card Playing, Bingo

4 Reviews by William

11/3/17
Fits well on my 1987 Yamaha. Cart's design did not allow to install per directions as the two seat bottom straps could not be fed under the seat. I had to jerryrig the install, otherwise, a 5 star product. The back rest portion fit well as per directions. Overall, a good looking product and a lot less expensive than a professional job.
11/2/17
• Updated review
The TV worked for nearly 3 years after the repair. Suddenly, wavy horizontal lines, I contacted Visio for guidance. They request some screen prints to evaluate the issue. There eventual response was that it was not cost effective to repair the set. To h. L with Visio, I replaced it with a Samsung. Bottom line, given today's technology, a device like this should not be too expensive to repair at nearly 5 years of age.
I purchased a Visio 50 inch TV (E500i-A0) on 12/01/13
12/29/14
• Previous review
I purchased a Visio 50 inch TV (E500i-A0) on 12/01/13. I also purchased a two year service agreement. On Christmas day 2014, the unit began cycling on and off. It will stay on for as long as an hour but usually only will stay on for 2 to 10 minutes. I called Sam's that morning. A very helpful technician named Angle led me through Visio's troubleshooting steps which did not help. He gave me the telephone number of their service provider "Square Trade". Since it was a holiday, they were not open. I called them on Friday, 12/26. While opening a claim, I was informed that they were not the party responsible for servicing my TV as they had taken over the service in March of 2014. They referred me Auserion. I opened a claim with them and was given a claim number and told that a third company "Service Center Team Inc" would be contacting me on Monday the 29th. (That's 4 days without a TV). As of 5 PM on Monday, I had not received a phone call from them. I placed a call to Auserion's Sam's Club Line. The agent told me that Service Center Team had called an left me a voice mail. NOT TRUE, as my VOIP provider keeps a detailed log of voice mails received, as does my cell phone provider. I was also informed that the Service Number that I was given was not valid. The agent provided me with a new number. This after I had tried checking on my ticket at SC Solution Center.com as instructed in Auserion's telephone greeting. I was told to check for the new number at "RMAlookup.com" Each time that I talked with an agent, I explained that the TV needed to be fixed by January 2 for important personal reasons.
Bottom Line, I have been 6 days without the constant use of the TV. Oh yes I can get from 2 to 60 minutes before the system either recycles itself, or quits entirely. All of this has led me to the following conclusions:
1. Don't By Visio Products
2. Don't By large ticket items at Sam's Club as their service providers are extremely poor.

I am seriously considering not renewing my Sam's Club membership as there is also a Costco in town.

Tip for consumers: UPDATED: The service tech called to set up an appointment over a week after the call. Unfortunately, we were out of town. The set was repaired after we returned. The repair consisted of replacing both the main circuit board and the tuner board. NOTE: Sam's club has changed their service provider and offer a longer term contract. I will reserve my opinion on the solution to my issue until the set has been running for over a year.

11/2/15
The Best Buy web site is a great resource for finding product. Unfortunately, it doesn't easily tell me if a product is in stock and if so, what the in store price is. The best that I can do is determine whether I can pick it up today if I order it on-line. Often, I would like to comparison shop product in the store after doing initial research on line..
2/5/15
I order product through Amazon Prime over 30 time a year. I also have multiple shipping addresses including one street address to which the Post Office will not deliver. For this address I have a PO box in a nearby town. Whenever I order two delivery for this street address, Amazon has shipped via UPS. I have two recent orders that Amazon shipped via USPS which will not deliver to this address. Unfortunately, the Amazon order system will not allow me to enter two day delivery to my PO box and does not have the ability for me to enter commentary on my shipping address. I have had to cancel both orders and reorder with the slower routine delivery to my PO Box.

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