We are a small company with 3 people working 12 hour days, sometimes 3 days a week to provide professional job references. Have we made mistakes? YES! However, we continuously strive to improve and learn from our mistakes. Many attempt to use our services expecting us to miracle workers. Don't fill out out their answering script correctly or don't understand how our services work. CareerExcuse WILL NOT REPRESENT A REAL COMPANY PERIOD! Do not attempt to change your reference details we provided you with. Many of those claiming to have been scammed are those who knowingly and willingly attempted to manipulate CareerExcuse to break the law after we spent much time and resources setting up there new job references in good faith.
I recommend anyone interested in using CareerExcuse services to contact us first if they are unsure how the process works. They are the first to admit when they are busy that they cannot except new customers. If your ordered job references and they have not arrived yet, click their LiveHelpNow button or leave a Support Ticket and someone will get back to you ASAP.