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This was my own fault. I signed up for 14 day trial. Didn't pay close attention to my bank account and $36 was taken out every four weeks in auto-renewals (to the tune of about $700 for a year and a half (a portion of which time I was unemployed). I just didn't notice it $36 at a time lost in debit card purchases. Pretty draconian considering a monthly subscription is, what, $3 and yearly $25?
Again, my own fault. Emailed today and customer service was very polite and professional but the answer was, "We are truly sorry for the misunderstanding, William, unfortunately this was the amount you agreed to pay for."
Fair enough. Undoubtedly a successful business strategy and model but I think a pretty outrageously excessive one as well that counts on people not paying attention. Just my two cents. That said, I liked the service itself. I'm just going to opt for a different one next time I'm in the job hunt.
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Zero stars. It is a scam and they will try to make unauthorized charges to your card. It asked...
It's only after going through the entire resume creation process AND creating a username+password...
Hi William,
Thanks for bringing this to our attention. Shortly, you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account and reach to a timely and secure resolution