I just went online to check my credit card account and what do I find, a charge from Poulsbo Inn & Suites for $103.23. I called this property to let them know I would not be able to use my reservations for one night, because of the snow storm we had in our area. They told me that I had to cancel this reservation with booking.com, so I tried to accomplish this on their web site, but I was unable to access this feature. If it truly is accessible. Shame on both of these businesses.