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I have emailed Imagekind and they either don't respond or don't respond to the issue that is raised. At this point, I don't care about the money they owe me, I just want them to stop selling my work on Amazon.
Tip for consumers:
Impossible to contact them, and when they do respond to emails, they avoid the real issue
Products used:
I have worked with them for years, supplying images of my artwork for a licensing fee. But, since 2022, they have not done business like they have in the past. They still owe me money, and I can't make them stop selling prints of my images.
GotPrint improperly boxed my 10,000 catalog order and 10% got damaged. When I complained, they had me take 100 photos and send them to Got Print as proof. Then, they asked me to go though 10,000 copies, pick out the bad ones and re-pack them for a UPS pickup, making sure there were 715 bad copies in each box. It's way too much to ask for the small credit they are offering, and it's awful that they put the burden of their mistakes on the customer.
Warren K.'s review of GotPrint.com earned 3 Very Helpful votes
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