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walter p.

co

Contributor Level

Total Points
81

1 Review by walter

  • KaTom

1/9/24

I wish I had read these reviews earlier. I ordered a replacement part for a Crown Verity grill. K-Tom sent the wrong part. I provided copies of the order and the filled order clearly showing they sent the wrong part. The company policy is that I must pay for return shipping and a $25 restocking fee. Unbelievable.

Tip for consumers:
Run

Products used:
none, they shipped the wrong product

Service
Value
Shipping
Returns

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