I was a loyal customer for years and bought many large refrigerators for our businesses. I ordered a fridge that turned out to be the wrong type - my fault. I tried to return it, but they told me it had been discontinued by the manufacturer and that I can't return it. When I complained, they simply stated that it said in the terms that discontinued merchandise can't be returned - however, they never stated that it had been discontinued and quickly removed the ad from their pages.
I have switched to Elite restaurant supply.