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The checkout was a jagged experience, kinda repetitive and error filled that necessitated a number of "back clicks" to double check info, seller's name, SHIPPING PRICE, and to reload the cart it said was empty, when it wasn't.
When I saw the seller was "boards and wraps" I thought I bet they sell bags. What a great time to throw some in the order! But there was no good way (like clicking on the seller's name) to go to the sellers store & look for other items.
KInda "sales un-friendly"
Because you were NOT better world books or second sale
It's very scattered. I have to go back & forth to make sure it's the right copy, Widows flash open & closed again (after I've started checking out, so I *really* have to back Up & check to make sure I didn't accidentally click the wrong prompt.) The book entries are not consistent. The site's visually a mess - like an old school BBS. It doesn't need to be slick, or hyper stylized, or an exercise in stark modernism / minimalism - I'd hate those, but it's not engaging as it is. It doesn't get you to click around and shop, or even compare different seller's copies of specific books. It actively discourages you for that. And I checked the seller's store for other books hoping to combine shipping - but THAT doesn't happen, so it's just easier to go elsewhere and shop a nicer platform for cheaper books and takes less time & I find more to buy.
Best price (worst shipping price). I use Bookfinder, and when I came to check out the best price copy I saw it was by a real collector so that made me want to support him.
Shopping cart kept timing out before I could finish putting in the order.
My local post office is TERRIBLE. I hope your seller is packing / wrapping book carefully. That's the main reason I'd need a follow up (see last question below)
A remaindered book and less than 1/2 my local store that I *usually* support. That's a significant difference for something the publisher considers garbage paper/ loss recoup.
Problems-
1) I have to set up an account with you for even a random 1 time purchase.
2) I had ONE transaction w/ you 11 years ago so I *couldn't set up an account, i had to RECOVER my old one with an "expired" password, but
3) Your password recovery system kept glitching & saying to try again later
4) Why was I in a rush? I wasn't except your cart said items only stay in the cart for 5 minutes.
5) after I checked out, I noticed under "details" the bookseller listed the condition of the "Cloth Boards". Standard rating language... unless (I suddenly realized) the bookseller was saying that there's no dustjacket. I'd normally email or call, but there was no contact seller function, and no way to pause the order.
6)The price came out different than advertised, but this was an affiliate seller, so what rules cover them? Is it returnable if it's bad condition? Dust jacket less? Is a fee taken off? Do I lose my shipping charge?
So NO. Not the best quick shop
Lowest price on book I was looking for. If it's in bad condition, it better be returnable!
* eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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