Vladimir G.

I wish I could give this company 0 stars if I could.

Here is my story: On December 3rd, 2021 I found online the lock I needed to replace my trailer broken lock.
Even though the lock price was much higher than I expected I still bought it because i could not find this lock on Amazon, Ebay etc.

After waiting about 1 week finally I received lock but it was not the lock I supposed to get and did not fit my trailer door.

I immediately contacted the seller and sent them picture what I ordered and what I received so obviously they sent me a wrong lock.

The seller emailed me back (keep in mind they NEVER answering phone and you cannot leave voice message)!

Anyways, to make the story short - today, on December 16th I finally see pending transaction from this rip off company for refund of ONLY $47.94?!

I paid them $67.51 for the lock plus had to ship their wrong lock back and it cost me an additional $8.52 so the TOTAL cost I spent on their WRONG LOCK (that I never ordered and have pictures to proof) was $76.02 and I am getting only $$47.94 back?

Basically after more than a month I of wasting my time I AM LOSING $28.08? For what? What kind of RIP OFF or SCAM is this?

I am writing this fair review of exactly happened to me with this DISHONEST BUSINESS or basically SCAM to make sure that anyone who is even thinking to buy from you do not make the same mistake I made.

VERY DISAPPOINTED buyer

I was booking with Expedia for years and everything was great until last couple of years. First of all it is very disappointing that they outsourced customer service to India. I am from Seattle and it was much easier and better to understand someone from Seattle than from India. Secondly this is the second time I am having problem with Expedia and I think this is a last time I am dealing with Expedia. On January 23rd I ordered trip to Yuma, AZ and I picked Hotel El Rancho Motel and clicked submit. I did a screenshot right before I submitted just in case. To my surprised I got confirmation in about 5 minutes with completely different hotel! I immediately called Expedia and said its gotta be mistake and even sent them copy of my screenshot. I was told it will be fixed but they need up to 48 hours to resolve it.

Today, January 25th after more than 48 hours of waiting I checked my Expedia reservation online and hotel has not been changed. Again, I had to spend almost an hour or wasted again an hour and was told basically that they cannot make mistake, period! When I asked them that one of us is lying and since I know what I booked and have a proof I will never deal with Expedia again - they just said "do you have any more questions?" and that was it! Very rare I write review but in this case I want to make sure all potential Expedia customer know that even if you pick something online with Expedia it DOES NOT MEAN you will get what you picked.

https://www.consumeraffairs.com/travel/expedia_air_reservations.html