I ordered over $200 USD in dresses - came in 2 shipments -1st a strange cheap dress - got a credit from PayPal complaint for $18 USD - then 4 more dresses not one even remotely resembled anything I had ordered - not in the design or colour or fabric for all 5 dresses - total nonsense website - and now months later I still have no return address and no refund. I am a big online shopper - Dont touch this nonsense company via Instagram add! This site wont upload my confirmation email file with photos either!
Hi. Virginia. Free shipping service is available in select countries and in certain amounts. Learn more here: https://www.newchic.com/shipping-methods-hc160.html If the items you have received has any problems, please contact us via vipservice@newchic.com and give us more details. We will do our best to help you.