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violetb46

violet b.

Minnesota, United States

Contributor Level

Total Points
80

1 Review by violet

9/14/21

I got charged twice on a $306 order. I was charged the whole amount twice because they originally missed 5 items on my order when they shipped it. So when they shipped the remaining items they charged me again. So I tried to get ahold of customer service to help resolve this issue. I spent 30 minutes trying to get ahold of someone through the live chat and I had 5 different "people" enter the chat and then leave immediately. I tried calling the customer service number and had to call 3 separate times to finally get ahold of someone. The first 2 times I had called I was waiting on the phone for 15 mins before the automated voice told me the phone line had been disconnected. Can't even say what the products are like because I haven't even received them but this experience has left a sore taste in my mouth and I'm not even excited to get the items anymore. Never buying from here again.

Tip for consumers:
Don't use this site. I've had nothing but issues and a horrible experience since I clicked submit payment!

Products used:
Been 2 weeks and I still haven't seen any of my products. I live in the U.S and based on the not helpful tracking number that states they still haven't even received the package, this shop is located in Texas, United States.

Service
Value
Shipping

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