Thumbnail of user viol1

Vio L.

Contributor Level

Total Points
83

1 Review by Vio

  • YOOX

2/11/20

They charge credit card very quickly but then when it comes time to refund, they take their time. This has happened on several occasions. One time they took 7 weeks to refund over 1000£ of goods.
They have the worst customer service of all the Net-a-Porter group companies.

Vio Has Earned 3 Votes

Vio L.'s review of YOOX earned 3 Very Helpful votes

Vio hasn’t received any thanks yous.

Vio doesn’t have any fans yet.

Vio isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user ellem80
Elle M. reviewed YOOX
4/29/24

Customer service and return process are HORRIBLE! It takes about two weeks for them to log your...

Thumbnail of user deliveryinfo05
Mila K. reviewed YOOX
2/28/24

I've been YOOX customer for many years. Lately they sent my order to someone else and I got wrong...