I bought an English language version of a game from them but they sent me the Japanese version instead. They refused to send me the correct version or refund my money. I had to file a complaint with PayPal and the Hong Kong Consumer Council and they still haven't returned my money.
I ordered two shirts. It took a month for them to ship and they gave me the wrong tracking number. Customer service did not respond to my email asking where my package was. When the shirts arrived, one had stains and they both had a strong musty odor, like they had been stored in a basement.