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I placed an order with this company, the money was taken out immediately upon placing the order. 3-5 business days after payment received my order would be shipped. I waited 2 weeks before inquiring why I have not received even a tracking number from them. They told me the dress I ordered was out of stock... it would have been nice to know that when I placed my order! I would not have ordered it! They told me to wait another 7-15 days for it to come back in stock. I still have not received.
Vesta S.'s review of Rosegal earned 6 Very Helpful votes
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Vesta，
Thank you for your important feedback.
For the stock issue, while we strive to provide the most accurate and timely information, availability may keep changing due to the high demand.
We will aim at improving this in the near future.
We have offered you a solution via the ticket center.
Could you please kindly check it?
Awaiting for your reply.
Best regards
ROSEGAL Customer Service