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I called 2 times and still no resolution to be had. I sent in my Gucci Marmont Dec 9th and it was only supposed to take 10-15 days. My bag is basically in their custody and I was never paid or updated. Terrible luxury item company. The quotes are already theft enough, so add insult to injury by not paying for a bag someone entrusted you with and to conduct legitimate business.
Tip for consumers:
Don't use them!
Products used:
Quote/Selling
Vershante H.'s review of FASHIONPHILE earned 4 Very Helpful votes
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I am VERY upset I have to pay $14.99 to return item. Should be free shipping. There was also a...
I think the description on the LV bag I purchased should mention that it doesn't come with strap....
We apologize for the delay Vershante, at the time we were still working with limited staff due to Covid in order to ensure the safety of our community. It looks like your payment was sent on 1/7/21. Please let us know if there is anything else we can help you with, and we hope you'll consider selling with us in the future.