Victoria B.’s Reviews of Wine Insiders & more

Victoria's Profile

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10/9/23

Any bonus credits, credits for onboarding new members are BOGUS! They pull your money and will not - do not apply your EARNED CREDITS. Even after calling customer service I was given a I'm so sorry but we cannot apply your credits. WHY you ask? Because I had an angel balance. What's an angel balance you ask? It is YOUR MONEY you are loaning the winemakers. So bottom line I had to use my outstanding balance I loaned them of MY MONEY before using my EARNED CREDITS! NEEDLESS TO SAY I QUIT THIS COMPANY!

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Rowena T. – Wine Insiders Rep 10/9/23

Hi Victoria! Thank you for taking the time to send us your feedback. Currently, we regret to inform you that our referral program is presently unavailable. This decision was made to ensure the seamless and secure implementation of the new system, which will ultimately enhance your overall experience with our services.

However, how it worked was we will give your friends $100 off their first purchase of $200+tax. After they place their 1st order, you'll get the same offer, a $100 off coupon, to use on your next purchase of $200+. If you did not receive your voucher code, or if your code is not working because the program has been paused, we sincerely apologize for the inconveniences. We'd be happy to honor the offer for you, please get in contact with us at info@wineinsiders.com or at (800) 615-7304, Monday thru Friday 9:00am to 8:00pm (EST), and Saturday and Sunday 10:00 am to 7:00pm (EST), excluding holidays.

If you'd like us to give you a call, please send me a private message with your contact information, and I can schedule for a supervisor to call you immediately.