Won through a survey, later they asked to pay for S&H which I did, then I got a call from the company. I went online and cancelled the account, they charged me for the product, a week later they again charged me for something. The customer service agent said that was for the rewards program, when I asked her, if my account is cancelled, where is the reason for the rewards program to be active. She kept on repeating the same thing. Guys be aware never try this brand even if you are paying money, this is a great way cheating people