Thumbnail of user vanessas779

Vanessa S.

Contributor Level

Total Points
82

1 Review by Vanessa

  • Pottery Barn

11/25/22

I recently purchased two white denim sofas, similar to a purchase I made in 2014. At that time the quality was exceptional, the cushions were high quality, stuffed full to where once you got up from the couch you couldnt even tell. This time, the sofas are less stuffed and get misshapen. The stuffing is not exactly what I was led to believe I was getting and its just dishonest. I also ordered lighted ornamental trees for the holidays and I was told Dec 1st delivery upon purchase, yet the real date is two to three weeks later. This company is about "company first, customers second" their delivery fees are exorbitant, as much as a piece of furniture in itself! Not the best company to do high dollar business with.

Vanessa Has Earned 2 Votes

Vanessa S.'s review of Pottery Barn earned 2 Very Helpful votes

Vanessa hasn’t received any thanks yous.

Vanessa doesn’t have any fans yet.

Vanessa isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user beckyv113
4/17/24

I am extremely disappointed and frustrated by the lack of accountability of the managers at...

Thumbnail of user jennym822
4/1/24

My daughter is pregnant and due mid April, and having the baby at home. She saved up gift cards...