Vanessa H.

Absolutely horrible company with terrible customer service. Return policy published on their website is not to be trusted. We purchased a sofa and love seat and the love seat arrived damaged. Called within the 24 hours to report damage and the office was closed. Left a message for a call back and spoke to someone who said they couldn't accept the items for a return because we were reporting it after 24 hours! Then they wanted us to send them photos of the damage, the items in their original boxes and then they would contact the manufacturer. Seven days went by, no follow up until a call tonight to say the manufacturer won't take the items back. Unbelievable. Damaged items, one weeks waiting, and now having to escalate. Will never do business with this company again. Very difficult and dishonest return policy. 1 Stop Bedroom -buyer beware