I am going to make it a point from now on to not order online. This is the second year in a row they show items in stock, then send an email they don't have an item. You lose the promotion of buy 2 or however many get one free and get charged shipping. Then they do not allow cancellations. I think it is a slick way to get more money in shipping charges and higher costs for products. What major online retailer does not allow a consumer to cancel nowadays. B&BW is a one way street, they can cancel, but we cannot.